• Video

  38 answers, most recent on 4/12/2023

  RE: Computer configuration to ensure proper operation of Vegas 20 for 4K
  Take a look at this list for what formats can be GPU decoded. https://www.pugetsystems.com/labs/articles/What-H-264-and-H-265-Hardware-Decoding-is-Supported-in-Premiere-Pro-2120/ 9th gen Intel can't decode as much internally with its iGPU as 11th
• Video

  10 answers, most recent on 12/10/2022

  My Vegas 20.0 crashes everytime I open it and then try to import a vid
  As I said before. My Vegas 20.0 crashes everytime I open it and then try to upload a video. I never get further than importing a video. Always the same "not responding" after freeze. This is the sequence of how it goes.I launch Vegas Pro 20 > It
• Video

  12 answers, most recent on 7/3/2023

  RE: Vegas Pro 20 Build 411 Freezing Up/Crashing On Me
  If that fails, please give us an idea of what kind of media you are using in your project, as well as your project settings. To give us media details, download a free app called mediainfo (you can google it, should be the first result that pops
• Video

  38 answers, most recent on 5/27/2025

  RE: Not responding error, freezes up, slow rendering, and crashing
  I'm having the same issue with vegas pro 22 freezing and not responding. I've just bought a new powerful PC and installed programs fresh including V22 (I came from V15 and happily used CapCut for the past year). Since JK isn't following up on this
• Video

  33 answers, most recent on 11/1/2022

  RE: Vegas 19 constantly crashing
  if you haven't done the reset as Dexcon suggested try going to C:\Users\your name\AppData\Local\VEGAS Pro\19.0, there's a couple of plugins files at the bottom of the BIN section but i would just delete everything in that folder, Vegas will take a
• Video

  7 answers, most recent on 2/23/2023

  RE: AMD GPU With Title Studio in Vegas Post 19
  @Luke-Pepper, I have a RX 6700XT card. This is a problem though, and it comes down to graphics drivers. I keep past ones that have worked, and will only update to the newer ones if they pass the OFX plugin tests. Out of the drivers I have, 22.5.1
• Video

  16 answers, most recent on 8/20/2022

  RE: Upgrade from registered Vegas Pro 12
  Earlier this year, I installed Vegas Pro 11 on a Windows 11 laptop without a problem and without having to carry out any compatibility procedures. While VP11 is not VP12, it virtually is because VP12 was just a more stable version of crash-prone
• Video

  146 answers, most recent on 2/6/2023

  RE: Not Responding
  @Sging2 curios as to what type of 4K clips you have, what created them and what you have done ot them on the the timeline. How long is the project? I've been quite happy editing 4K 10 bit 422 MOV clips from my Panasonic camera. Using Boris, NBFX,
• Video

  2 answers, most recent on 8/22/2022

  Vegas Pro 20 & NB titler Pro 7 - constant freezing 7 crashes
  ,Hi, Having a lot of issues with VP 20 in general (not good at all) - latest is with NB Titler Pro 7 - VP 20 will freeze and / or crash. Even opening 3rd party media generator tab will cause VP to freeze / crash. Uninstall Titler Pro 7, all is good.
• Video

  37 answers, most recent on 8/17/2024

  RE: Neat Video - will it work in VP22? if no, alternatives?
  @RogerS that is very kind of you to offer but the issue with that is...giving you a raw video file (which was shot in VLog) is not going to be as useful, because it's out of context. The footage in question is in a session with lots of other stuff
• Video

  33 answers, most recent on 9/14/2025

  RE: Constants shutdowns & render failures since the beginning
  The other thing we can do is to look at the file Vegas produces when it's evaluating your GPU, it will tell you if Vegas can use it. In V22 it can be found here: C:\Users\username\AppData\Local\VEGAS Pro\22.0\gpu_video_x64.log (if your version is
• Offtopic

  7 answers, most recent on 8/28/2020

  [Solved] does customer service exist
  does customer service exist...My computer crashed and I am rebuilding...I have a Serial Number for a product I purchased, it is not listed in my software list and when I try to register the serial number, I am refused, I have the original email with
• Video

  2 answers, most recent on 8/5/2019

  [Solved] Vegas 17 crash upon impact.....
  Just downloaded the new Vegas 17 installed added the serial # and registered the software. It started running Logo screen comes up. Gets to creating video plug-in factory and crashes Any help appreciated!     Problem Description   Application
• Video

  2 answers, most recent on 6/29/2019

  [Solved] Vegas Pro 15 "Best (full)" video preview crashes the program
  When I'm editing, if I have the video preview at "Best (full)" the preview window will freeze after about 1-2 mins. Even after freezing, the audio will keep going. I can still make cuts on the timeline. I can drag stuff around on the timeline. I can
• Video

  2 answers, most recent on 8/2/2017

  [Solved] Sony Vegas Pro 13 Crashes at Loading Screen
  I click on the icon to open the program. Once the loading bar reaches "Creating video plug-in factory," it crashes and says "Sony Vegas is not working." I sent in a problem report, and it gave me a link to update to Version 13.0.453.  Here it is:
• Video

  31 answers, most recent on 5/24/2017

  [Solved] ATI RX580 crashing Vegas 11-14
  I just wanted to let you know, that I didn't get my ASUS RX580 (8 GB) to work with Vegas Pro 12-14 - latest ATI drivers (17.5.1), latest patches (Windows 7 x64, Vegas 12/14). So if anyone is considering the latest AMD Polaris cards, you'd better
• Video

  5 answers, most recent on 11/5/2023

  Trouble Exporting Projects - Stops Rendering At Random Points
  Hello, I am having trouble rendering a video project. I am using Vegas 20, a clean install with no third party plugins. The render stops randomly when I'm trying to export it. Sometimes it stops at 6%, 16%, 22%, 74%, 90%, etc. There are no special
• Video

  36 answers, most recent on 9/14/2023

  RE: Vegas pro 20.0 build 403 : still crashing
  @baptiste, it's working perfectly fine here on my Win11 Pro computer and loads up every time since I was first to report build update 411. Editing right now on rig listed in my signature (information you failed to provide). If I were you, I'd
• Video

  18 answers, most recent on 12/12/2022

  RE: Vegas Pro 20 + NewBlue - worth upgrading?
  @Lee-James VP20 is maybe the most stable Vegas I've used(not used for very long), but there's not that many people here saying that. For many it crashes all the time, or it's very sluggish after 5 - 10mins work. I don't know the problem for those
• Video

  7 answers, most recent on 8/7/2022

  Vegas Keeps Crashing!
  Hi, Vegas Pro used crash a lot before, but is doing it even more now (I have an i7 machine, 11gen CPU, 48GB of ram with GeForce 3070 graphics card)??? If anyone has any pointers, that would be great as this is getting ridiculous with having to
• Video

  22 answers, most recent on 11/19/2023

  RE: Import 4K HEVC (GoPRo) in Vegas pro18 is perfect, Vegas pro19 crashes
  Installed trial version of v20 (build 214)2022-10-28 11:29open Aci Dulu project.  Cancel video proxy creation - crashProblem Description   Application Name:    VEGAS Pro   Application Version: Version 20.0 (Build 214)   Problem:            
• Video

  39 answers, most recent on 12/22/2022

  RE: 20 crashing all the time for anyone else?
  I have Vegas 20 Post 365 and am having problems starting the program. Every time I start Vegas it starts then when it gets to scanning for VST plugins Vegas crashes. A error report comes up to send to Magix. If I reboot my PC Vegas starts OK. Its
• Video

  4 answers, most recent on 9/16/2023

  RE: Vegas Pro V.18 Will Not Display Video
  No joy! I installed 522.30 and have the same problem. I'm going to reinstall V.18 I uninstalled and reinstalled and the problem remains. Simply loading the above file into V.18, not even putting it into the timeline, crashes V.18. Other files do
• Video

  276 answers, most recent on 12/19/2023

  RE: VEGAS Pro 20 feedback
  Performance... these are 8 bit 4:2:0 AVC files, which means they can be decoded in hardware if you have an intel processor with an integrated GPU (which shows up in VEGAS as "QSV"), or an AMD or Nvidia GPU (which show up as VCE or NVDEC,