does customer service exist...My computer crashed and I am rebuilding...I have a Serial Number for a product I purchased, it is not listed in my software list and when I try to register the serial number, I am refused, I have the original email with the link to download the upgrade which does not work...I have spent an hr looking for customer service on the website, I have been with Vegas my whole editing life time, I am a huge fan and I have always loved the product, even with its idiosyncrasies (no bodies perfect). I plan to upgrade but only if the company shows loyalty to it's long time customers and finds a way to keep me happy to be a customer.
Vegas Pro 11 Upgrade DVD Architect Pro 5.2 NewBlueFX Titler Pro
Nov 29, 2011, 7:55 AM Order Number: 11605755-Y3H2
I am beginning to feel pretty stupid