I think something is not right on the vegas site. I am a belgian customer and the upgrade is only available on the german and us site. Not in Belgium or the Netherlands. The upgrade price in the US is 349$, The upgrade price on the german site is 349euro. Now a euro is not a dollar so it is more expensive on the european sites. And what about the international tax free agreement if you have a valid vat number?

Belgian ID here as well :-) , I bought the 14 edit upgrade 1.5 months ago via facebook , daughter has a facebook account where is putten world most important news :-) . That was in  dollars and correctly converted into euros by my visa account . Have not even installed it yet since actually have no idea why I bought that upgrade . Still working with the sony's versions ( since version 4 and latest the 13 ) and started with avid in meanwhile as well. The edit upgrade should be in the order of 149 US $ and , as before , magix needs more time to roll out proper price settings . Patience ... one should have .... 

Belgian ID here as well :-) , I bought the 14 edit upgrade 1.5 months ago via facebook , daughter has a facebook account where is putten world most important news :-) . That was in  dollars and correctly converted into euros by my visa account . Have not even installed it yet since actually have no idea why I bought that upgrade . Still working with the sony's versions ( since version 4 and latest the 13 ) and started with avid in meanwhile as well. The edit upgrade should be in the order of 149 US $ and , as previous , magix needs more time to roll out proper price settings . Patience ... one should have .... 

I kicked off on this forum a few weeks ago as I was receiving emails from Magix claiming amazing bargain upgrade offers to Vegas 14 (actually the same upgrade offer pricing they have always offered) even after Vegas 15's release date was announced. It is a pretty pathetic way for them to treat their customers.

Magix missed something big. Many of us who actually like and use NewBlue FX Titler Pro and had mega problems with the included version upgraded to version 5 long ago. Now they dangle Boris FX Sapphire Render Unit in the Suite version. But at $359 (USD - until September 11), those of us who own the VP14 Suite and Titler Pro 5 are only getting the Vegas Pro 15 (standard) upgrade with Sapphire Render Unit for an extra $100! The Sapphire Render Unit is not that attractive to spend $349 (USD) for an upgrade of this type and so soon after the move to Magix from Sony. On a whole, I'm disappointed in some things. For example, the "new" freeze frame option is nothing new and it was standard in Ulead Media Studio Pro (as were many more features) over 15 years ago and I've been asking for that add-in to Vegas ever since Corel bought Ulead and killed Media Studio Pro. The Interface improvements might be cool and useful to many, the crop feature is just a change in the previous function of something we all already had, the abscense of new codec support and redering options is still lacking, The LUT OFX plug in has been available and free to many from VisionColor for some time now and works great in VP14. And I'm seeing that we all are still missing dolby digital pro AC3? I don't do Bluray or DVD muh anymore but come on Magix, didn't you promise to put that back in version 14?

The upgrade price tag is way over the top.

Pro-upgrades used to cost me around 110-130€.

Not even a year ago, I did the upgrade from V13Pro to V14Suite for 349$. Main reason was Mercalli.

Now, I am asked to pay 349$ for the V14Suite to V15 Suite upgrade

Or pay 249$ for the V14Suite to V15Pro upgrade.

Something's wrong here....

I am out for now!

If I have to shell out 349$ each year, then Adobe subscription might be worth a look.

Magix missed something big. Many of us who actually like and use NewBlue FX Titler Pro and had mega problems with the included version upgraded to version 5 long ago.

Yep, I did the same 😬

I just upgraded to Vegas 14 on the 23rd of August. Now receiving the upgrade offer to version 15 for $349 a few days later. I must say this is not the way you treat your customers. The only way to fix this is to provide your customers with a coupon, that will reflect a proper upgrade price.

Once again, this is a blatent disregard for the Magix customers, and a good way to crash the product 👎.
I am amazed at how the marketing people put this together, and how on earth this was approved.

Marketing schemes like this will alienate customers instead of binding them. Here you have a group that is willing to be Magix customers, and pay. Treat them like gold, and you will receive loyalty. Treat them like dirt, and see what happens. One can only hope this is all a misunderstanding...

I will be expecting a follow-up on this

"If I have to shell out 349$ each year, then Adobe subscription might be worth a look."

$349 for Vegas + Plugins, it's much closer to the $240 annual price to rent Premiere for just Vegas alone. In addition to only saving $10, you're dealing with Premiere... and ransomware. You don't HAVE to upgrade Vegas.

I just upgraded to Vegas 14 on the 23rd of August. Now receiving the upgrade offer to version 15 for $349 a few days later. I must say this is not the way you treat your customers. The only way to fix this is to provide your customers with a coupon, that will reflect a proper upgrade price.

Once again, this is a blatent disregard for the Magix customers, and a good way to crash the product 👎.
I am amazed at how the marketing people put this together, and how on earth this was approved.

Marketing schemes like this will alienate customers instead of binding them. Here you have a group that is willing to be Magix customers, and pay. Treat them like gold, and you will receive loyalty. Treat them like dirt, and see what happens. One can only hope this is all a misunderstanding...

I will be expecting a follow-up on this

@Focalworks_Media A couple of days ago from the community manager:

"...If you bought VEGAS Pro 14 in the last couple of weeks, I think your go-to should always be our customer service. I can't promise you anything but there you may be able to get a special offer...."

@Focalworks_Media

I have brought this up on here as well, as although I did not take the update, I had similar misgivings as yourself that Vegas 14 was being actively marketed after the Vegas 15 announcement. It is also worth pointing out that the 23rd August was actually two days after the upgrade to Vegas 14 option was advised as being withdrawn. MathiasH has advised that the complaints have been taken note of, and the matter is being reviewed internally, but I would definitely go ahead and complain to customer services. Also, it might not be impossible that there may be some option to be refunded on the sale. I am not sure where the transaction takes place, but there are distance selling regulations in some parts of the EU that grant the customer the right to insist on a full refund within a certain number of days from the purchase.

Upgrading to Vegas 15 EDIT is only $179 from authorized resellers.

Personally, I would not bother with the suite unless it had something I really needed. Also, remember the bundles are usually restricted to that version of Vegas only, so better IMHO to buy separately.

I bought the vegas pro 14 edit upgrade 1.5 months ago , did not install it , explained  ( by e-mail ) to customer service and got instantly a personal mail from Magix Germany explaining I can not use the 14 serial for 15 and the link to the 199 EURO !! upgrade to vegas edit 15 . That's it . 

I bought the vegas pro 14 edit upgrade 1.5 months ago , did not install it , explained  ( by e-mail ) to customer service and got instantly a personal mail from Magix Germany explaining I can not use the 14 serial for 15 and the link to the 199 US$ upgrade to vegas edit 15 . That's it . 

 

Wilvan,

That's absolutely insane. At the very least, they should have offered a free upgrade to 15 to anybody who bought it within the last 6 months. Like I said in my earlier post, I now understand why some people resort to piracy. With this kind of customer service, I'm afraid Vegas is going to die very soon.

@wilvan

That does seem a little harsh. Did they explain what the policy is, or do they just not have one yet? sounds like a "canned" response from a lower level customer service agent. Ask for a manager.

I would persist and see in a few months of they come up with something better. There is no real rush to upgrade is there?

@ karmamole

Last six months? Who offers that kind of deal? And in no way is piracy justified; it's theft. Vegas is not going to "die very soon" so that is really a strange comment. If this forum is any indication, Vegas has a lot of new customers - you can tell by the kind of questions being asked.

Well , have been a loyal paying customer since vegas version 4 , upgrading ( and paying ) each next version till version 13 , same for DVDarchitect  , same for soundforge , acid pro , cinescore and lots of themes etc... since I do know what it takes to develop software ( developed myself entire controllers hard-and software for windturbines , installed world-wide ) .

Although having had the tools for having them running without using my visa ....

Ain't that loyal .... and indeed then getting such a non-personal reply with a link for paying again ...

Am patient though and there is alternatives ( am in parallel working with avid MC as well now ) but this ain't encouraging anymore here. 

PS : ( after explaining my loyalty etc.. and fact I just bought 14 upgrade but did not install it and asking whether I could use that serial for vegas 15 and if not , if there is reduced pricing possible for clients just having paid for an upgrade to 14 but not having it installed  )

Magix  answer was : " you can not use your serial of vegas 14 for vegas 15 . I will send you a personal message ".

The personal message : a link to an upgrade for 199 EURO

That's why I suggested to hang in there a little longer. It's a big impersonal corporation so you have to wait for the decisions to come down from the top. This doesn't happen in a couple of days, although it probably should have been thought of ahead of time.

Fri, Aug 18, 2017 at 9:17 AM.....time and date of what I thought would be a leap of confidence by finally purchasing SONY VEGAS PRO 14 from MAGIX instead of from SONY.

Today I am dissapointed -to say the very least- of finding out that SONY VEGAS 15 is out, and with many new features that I patiently have been expecting from VEGAS for a long time.... but I have to pay for an upgrade.

MAGIX guys, please consider all your VEGAS loyalists. Particularly those of us that only very recently upgraded.

Stop piracy. Be grateful. Care.

I do not understand why everyone is surprised about the pricing policy. That already happened when upgrading from SVP13 to VP14, actually it was even worse at that time with missleading posts. You all should know by now how MAGIX works.

I do not understand why everyone is surprised about the pricing policy. That already happened when upgrading from SVP13 to VP14, actually it was even worse at that time with missleading posts. You all should know by now how MAGIX works.

Yes, it is sad. My optimism when Magix took over Vegas has long gone.

This would be sensible in my opinion:

• 75% off if you bought VP14 in the last month
• 50% off if you bought VP14 1-2 months ago
• 25% off if you bought VP14 2-3 months ago
   

I want to stay up to date with the program, but it is hard to pay these kinds of prices for updates that have no apparent benefit to me, and are unstable to boot.

What people, who bought VegasPro 14 recently, don't tell is that they already got a huge discount of the original VegasPro 14 price. Now they want also the same discount for VegasPro 15, or even for free. I think that's unfair to those people who bought VegasPro 14 earlier for the full price and who got the same upgrade offer.

I do not understand why everyone is surprised about the pricing policy. That already happened when upgrading from SVP13 to VP14, actually it was even worse at that time with missleading posts. You all should know by now how MAGIX works.

I am happy that Magix took over Vegas and has continued to develop it futher. For sure they have not done that for charitable purposes but for a commercial background. Even if you may not like that, but to my opinion the Vegas updates as they were done by SCS over the last years were much too cheap, including neither enough innviations nor actual developments (the missing Support for modern GPUs was the most important drawback in the last years of the SCS time).

So Magix took over, increased Prices, and starts now to add important Features for the future. The Support for QSV but also NVENC now based on the latest nvidia Drivers is important. The Support for ACES 1.0.3 is an important step to prepare the HDR future. To add generic LUTs is important for modern cameras.

So that are the important Points to me.