Activation Code Locks Me Out of Program

Pillsbury_Daweboy wrote on 9/19/2016, 6:28 PM

I redownloaded Sony Movie Studio Platnium 13 because some of my videos I tried making were being corrupted (screen glitches).

I reinstalled it (I have a CD version from Staples) and when I lauched the program it asked for an activation code. I put in the one that the CD came with and it said that "This application will restart to complete the upgrade procces". Then a few seconds later it just opens up the same text asking for my activation code. The program has not "restarted" in any way. If anyone can tell me how to fix this it would be greatly appreiciated. After all I spent around $100 on this program.