An open letter to the folks at SOFO

Comments

bcbarnes wrote on 3/18/2003, 4:00 PM
ArysChien,

>>I meant "for DVDA"

This may be what you meant, but it isn't what you said.

>>You didn't read through my whole paragraph...

Is that right? Comes as news to me. Just how is that you would know this? Perhaps you should polish up the old crystal ball, as it seems to be a bit fuzzy.

>>There IS a difference between feeling myself a version 1.0 user AND feeling myself a beta tester for a released software

I agree entirely. But just who is it that asked you to beta test DVDA? And then they asked you to pay for it too? And you agreed? Why didn't you just download the demo, check it out, and decide that it doesn't currently fit your needs? That's what a professional would have done? Don't tell me you are also one of the ones that bought it without trying it out first? If you don't like the software, don't use it. There are plenty of us that like the software, and trust that it will get better simply by making SOFO aware of the problems - sans any tantrums, name calling, and rants.

>>The latter is why we hate Microsoft

Some folks hate microsoft, and some just accept them for what they are, and get on with life. Which do you think is the most productive?

>>Not to mention that there's a bug that it's competitor had once but have fixed >>long time ago.

I have never known a company to release a list of bugs and fixes to a competitor to help them avoid hitting the same pitfalls. I would guess that SOFO did a survey of the current competition when creating the design goals for DVDA, but I doubt they went through all the back versions as well looking for the other folks bugs.


craftech wrote on 3/18/2003, 9:35 PM
SOFO - Please disregard the rest of this thread (my posts, at least. I can't speak for others). I am afraid it has turned into something rather unpleasant, and in no way clarifies or adds to the intent of my original message. I apologize for the way this has deteriorated. Keep up the good work.

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Perhaps it's your tone.

John
ArysChien wrote on 3/19/2003, 12:41 AM
bcbarnes, you're not one of the SoFo guys right? Then here I apoligize to SoFo, for carrying my anger, aroused by bcbarnes' tone in the first post, into complaints about DVDA. I was too upset to say some things I didn't mean, and I'm sorry. I just hate people playing smart and let other people do all the bug testing and reporting work.

Again, my deepest apology.

Arys Chien
wobblyboy wrote on 3/19/2003, 1:46 AM
Hey the guys a So Fo are smart enough to have stopped reading this trash a few post back. I think I'll go join them.