Comments

Wolfgang S. wrote on 9/24/2016, 8:26 AM

Hmm, there was an old issue that we had earlier with the Soundforge Integration

https://www.custcenter.com/app/answers/detail/a_id/5176

but I think this seems to be another issue.

I cannot repro it here - from my Vegas Pro 14 version it is possible to open Soundforge 11. Have you contacted the support?

Desktop: PC AMD 3960X, 24x3,8 Mhz * RTX 3080 Ti (12 GB)* Blackmagic Extreme 4K 12G * QNAP Max8 10 Gb Lan * Resolve Studio 18 * Edius X* Blackmagic Pocket 6K/6K Pro, EVA1, FS7

Laptop: ProArt Studiobook 16 OLED * internal HDR preview * i9 12900H with i-GPU Iris XE * 32 GB Ram) * Geforce RTX 3070 TI 8GB * internal HDR preview on the laptop monitor * Blackmagic Ultrastudio 4K mini

HDR monitor: ProArt Monitor PA32 UCG-K 1600 nits, Atomos Sumo

Others: Edius NX (Canopus NX)-card in an old XP-System. Edius 4.6 and other systems

Marco. wrote on 9/24/2016, 1:16 PM

Support is the official place to help customers. If there are technical problems, I would consider contacting the official support at first place. They get paid to help you.

Also databases are made via official support. Using forums like this for reporting technical problems often will leave the problems unknown to the staff. 

A tester would use quite a different channel.

Former user wrote on 9/24/2016, 1:30 PM

If you are willing to post about a problem here, why not report the product to support staff, who can actually fix it?

Geoff_Wood wrote on 9/25/2016, 10:15 PM

 Have you contacted the support?

No, why should I?
I'm a consumer, not a tester.

So you don't really want it fixed then ?  Or you want them to know about the problem magically . They are Magix I suppose ....

NickHope wrote on 9/26/2016, 2:18 AM

I can open files successfully in Sony Sound Forge Pro 11.0 (build 299) from VEGAS Pro 14.0 (build 161) and also from my older VP12 and 13. But during my testing I did run into the same old " elevated priveleges " issue as Wolfgang, solved by using the steps in the same link he provided, which were (in case that gets removed):

"In the Registry Editor, navigate to the following directory:

HKEY_USERS > [user SID]_Classes > VirtualStore > MACHINE > SOFTWARE > Wow6432Node > Sony Creative Software > Sound Forge [Pro or Audio Studio] > [Version Number]

NOTE: The [user SID] listed above is a variable that will be different for each account on a computer. It will most often begin with S-1-5-21-.

Right click on the version number folder ONLY and select Delete. If prompted, confirm you wish to delete the folder."

Cornico wrote on 9/26/2016, 10:56 AM

Problem solved.
I did not run the program as administrator.
I changed it and now at both possibilities SoundForge 11 opens with the audio. 👍 😀

NickHope wrote on 9/26/2016, 8:41 PM

Problem solved.
I did not run the program as administrator.
I changed it and now at both possibilities SoundForge 11 opens with the audio. 👍 😀

Which program did you change to run as administrator? Vegas or Sound Forge? As far as I know, you shouldn't have to run either as administrator. I don't believe I do and it works for me.

NickHope wrote on 9/27/2016, 4:52 AM

Which program did you change to run as administrator?

Vegas Pro 14

Works fine now

That's a useful workaround but it's not a universal solution. When I run VP13 as administrator (in Windows 10), my Contour Shuttle Pro 2 and the 2 thumb buttons on my mouse (that I use to play/pause and delete) become disabled in that instance of VP13. Also I can't drag files to it from external programs including Windows File Explorer.