Big problem

Ansley wrote on 4/2/2016, 12:36 AM

I am new to this software, and after seeing some of the answers in the forums, I have no idea what
anybody is even saying, so when answering, please answer as if you're talking to someone stupid. I have a dell xps work station with i7 processor, 16 gigs ram, windows 7 64 bit, and a ton of other studio equipment to extensive to list (audio equip). I bought this program hoping to remove the many many limitations of using movie maker, but have run into issues.
So after spending HOURS on the net trying to figure it out for myself, it appears this software HATES the logitech c920 webcam, which of course, is exactly what I have.If I have to buy a new expensive camera to make this work, i'm just going to give up.
The problem: when i try to capture video, it gives me an error message stating an error occurred while capturing from this device, no details available. The preview then is suspended, and I cannot see what I am recording. I am sure i don't need to explain why this is a big problem. I also get no audio while recording video, but I don't care about that right now, first thing is first. Does anybody know how to fix the preview problem? or did I waste my money on this software? (no, i am not buying ANOTHER camera). i have attempted some fixs that didnt work (removing the comdll file, lowering all my cam settings, ect) Clearly, I won't be getting anywhere with this software tonight...what a waste of time. So, i am going to go to bed angry, and hope sometime in the morning, there is a magical fix for this problem as a response. Thank you.

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Comments

Former user wrote on 4/3/2016, 9:35 AM

IF Avid still owns Pinnacle, they offer some USB capture, but I think it is using their proprietary hardware. I would be surprised if Avid Media Composer will allow USB capture since Avid is a Pro system.

musicvid10 wrote on 4/3/2016, 10:07 AM

Pinnacle Studio software is now owned by Corel.
Pinnacle hardware is owned by Hauppauge.

Former user wrote on 4/3/2016, 10:24 AM

Oh, didn't know that. Back in the early days, Pinnacle built the video cards for Avid systems. Not the video card like you have now, but the heavy duty, make it actually possible to edit video on slow computers type video cards.

musicvid10 wrote on 4/3/2016, 5:12 PM

Actually, the Pinnacle cards were built by Miro gmbh using the Zoran/Philips hardware encoder chip.
The Studio software was buggy as *****, and slumping sales after XP was introduced were eventually responsible for the Avid acquisition, but that happened many years after the Miro DC10/DC30 capture cards, which were in high demand because they would bust Macrovision on VHS movies.

Interestingly, Pinnacle also owned Steinberg for a while before the Avid acquisition.

I acquired a bunch of discontinued DC10+ cards from Office Depot, listed them on eBay for $60 each (about half of street price), and sold out within 48 hrs.
Yes, I made a lot of $ on the deal.

I still have one of the cards, but it only works on Win95/98. So-called XP drivers are ****.
Pinnacle 5 was my very first editing software, and the SpiceRack transitions were truly awesome because the masks were customizable.

DV pretty much put that all to rest, however. Fortunately, the MJPEG AVI files can still be opened using the Mainconcept MJPEG trial version.
Just a slice of history.

Former user wrote on 4/3/2016, 5:48 PM

I was referring to the early Avid Media composers. They used Pinnacle cards.

musicvid10 wrote on 4/3/2016, 5:55 PM

My guess is that they were made by Pinnacle/Miro in Germany, not Pinnacle USA, but that's just a guess because I was already on Vegas 2 by '02.