black/blank screen on video preview JJNH08 wrote on 2/5/2023, 11:25 AM my son loves using vegas pro 19 but now the video preview has gone blank\black, can anyone please help? Back to post
Comments j-v wrote on 2/5/2023, 11:59 AM Maybe the splitscreen option is used? JJNH08 wrote on 2/5/2023, 12:52 PM hi thank you, just checked those settings and have changed them to this option but its still not worked j-v wrote on 2/5/2023, 1:18 PM ... and have changed them to this option but its still not worked My picture showed you the wrong setting.For normal vieuwing that button may not be blu, look JJNH08 wrote on 2/5/2023, 1:19 PM Maybe the splitscreen option is used? hello,just tried this and still the same sadly.how do i take a picture to show you please? JJNH08 wrote on 2/5/2023, 1:32 PM Hi, please can i ask how you are taking the picture as when i am trying it wont let me paste JJNH08 wrote on 2/5/2023, 1:32 PM i have even tried the snipping tool j-v wrote on 2/5/2023, 1:59 PM I use Screenpresso and place that picture here by using this button above the message: JJNH08 wrote on 2/5/2023, 3:07 PM cant seem to get that to work, do u have any other way i could send u a picture? do you have any other suggestions how to get the video preview back working please? Thank you for your help j-v wrote on 2/5/2023, 3:42 PM do you have any other suggestions how to get the video preview back working please? Thank you for your help There is a possibility to reset the program to its default settings direct after the installation.Therefore you must exactly follow the next link and don't forget to do point 5 of that instruction: https://www.vegascreativesoftware.info/us/forum/faq-how-can-i-reset-vegas-pro-to-default-settings--104646/ 1