Black/Blank Video Preview Screen with Movie Studio 16 on Windows 7 Pro

John-August wrote on 2/18/2019, 12:07 AM

Hey Folks,

I'm running Movie Studio 16 Build 109 (Version 16) on a Windows 7 Pro machine with dual Nvidia GeForce 980 cards and am getting a black/blank Video Preview screen. There is sound and the video shows in the timeline, but nothing is visible.

I updated Quicktime, Flash, and Nvidia drivers---no success. I tried older Nvidia drivers and that didn't work and that didn't seem to make a difference. Can someone please give me some guidance? I would appreciate any help that one could offer.

Regards, John

Comments

Eagle Six wrote on 2/18/2019, 12:20 PM

Hi John,

On the top of the Preview display there are several icons. To the right of the Fx icon is a split screen icon. Id you haven't already tried, I would click on it to toggle and see if there is any difference.

System Specs......
Corsair Obsidian Series 450D ATX Mid Tower
Asus X99-A II LGA 2011-v3, Intel X99 SATA 6 Gb/s USB 3.1/3.0 ATX Intel Motherboard
Intel Core i7-6800K 15M Broadwell-E, 6 core 3.4 GHz LGA 2011-v3 (overclocked 20%)
64GB Corsair Vengeance LPX DDR4 3200
Corsair Hydro Series H110i GTX 280mm Extreme Performance Liquid CPU Cooler
MSI Radeon R9 390 DirectX 12 8GB Video Card
Corsair RMx Series RM750X 740W 80 Plus Gold power pack
Samsung 970 EVO NVMe M.2 boot drive
Corsair Neutron XT 2.5 480GB SATA III SSD - video work drive
Western Digitial 1TB 7200 RPM SATA - video work drive
Western Digital Black 6TB 7200 RPM SATA 6Bb/s 128MB Cache 3.5 data drive

Bluray Disc burner drive
2x 1080p monitors
Microsoft Window 10 Pro
DaVinci Resolve 15.3 Studio
SVP13, MVP15, MVP16, SMSP13, MVMS15, MVMSP15, MVMSP16