Bug report in Vegas Pro 16.0.307 (advanced save utility)

musko wrote on 10/27/2018, 8:00 AM

In advance save utility I have selected option to Use Current Project Folder but backups always save in previously selected folder.

You may see in screenshot.

Comments

NickHope wrote on 10/28/2018, 4:45 AM

Confirmed. "Use Current Project Folder" will not save to the current project folder.

I am having trouble establishing how it decides which of the other 2 options to save to if "Use Current Project Folder" is selected. In my case it is not always just the previously selected folder.

Support request: [Ticket#2018102717002258]

NickHope wrote on 12/20/2018, 12:36 PM

This issue is fixed in VEGAS Pro 16 Update 3 (build 352).

[Edit: However there are ongoing related issues, as discussed below]

musko wrote on 12/22/2018, 5:56 AM

@NickHope
No it's not fixed in build 352.

It's true what I have subfolder in project folder and there save same backups
BUT
as you may see in screenshot Advanced Save Utility not recognize this backups.

Please Fix it.
And @NickHope please untag this as solution in build 352.
Or create a new ticket for this bug.

 

Thank you.

j-v wrote on 12/22/2018, 6:46 AM

With me it does

met vriendelijke groet
Marten

Camera : Pan X900, GoPro Hero7 Hero Black, DJI Osmo Pocket, Samsung Galaxy A8
Desktop :MB Gigabyte Z390M, W11 home version 23H2, i7 9700 4.7Ghz,16 DDR4 GB RAM, Gef. GTX 1660 Ti with driver
560.81 Studiodriver and Intel HD graphics 630 with driver 31.0.101.2127
Laptop  :Asus ROG Str G712L, W11 home version 23H2, CPU i7-10875H, 16 GB RAM, NVIDIA GeForce RTX 2070 with Studiodriver 560.81 and Intel UHD Graphics 630 with driver 31.0.101.2127
Vegas software: VP 10 to 21 and VMS(pl) 10,12 to 17.
TV      :LG 4K 55EG960V

My slogan is: BE OR BECOME A STEM CELL DONOR!!! (because it saved my life in 2016)

 

musko wrote on 12/22/2018, 6:54 AM

Please try to use "Use Current Project Folder" instead of "Select Folder".

j-v wrote on 12/22/2018, 7:08 AM

I did that also and also no problem

But normal I don't because the projectmap with me has to stay as clean as possible and I choose for those backups my fastst drive. My choice , but the option works here excellent

met vriendelijke groet
Marten

Camera : Pan X900, GoPro Hero7 Hero Black, DJI Osmo Pocket, Samsung Galaxy A8
Desktop :MB Gigabyte Z390M, W11 home version 23H2, i7 9700 4.7Ghz,16 DDR4 GB RAM, Gef. GTX 1660 Ti with driver
560.81 Studiodriver and Intel HD graphics 630 with driver 31.0.101.2127
Laptop  :Asus ROG Str G712L, W11 home version 23H2, CPU i7-10875H, 16 GB RAM, NVIDIA GeForce RTX 2070 with Studiodriver 560.81 and Intel UHD Graphics 630 with driver 31.0.101.2127
Vegas software: VP 10 to 21 and VMS(pl) 10,12 to 17.
TV      :LG 4K 55EG960V

My slogan is: BE OR BECOME A STEM CELL DONOR!!! (because it saved my life in 2016)

 

musko wrote on 12/22/2018, 7:10 AM

Thank you.

I must look for problem in me.

musko wrote on 12/22/2018, 8:06 AM

No it's not wortking correctly!

Advanced Save Utility still looking into folder shown in this utility
(for you "s:\Render", for me "C:\Users\Martin\AppData\Local\VEGAS Pro\16.0").
It's BUG!!!

This backup utility must looknig into folder what I have selected in radio-button not in the folder what showing (or fix showing folder).
MAGIX team fixed ONLY saving backup into correct folder but forget fix looknig and restore from this directory.

Please fix it.

@NickHope this is not fixed.
@j-v can you try this situation? Remove your backup from s:\render folder and try again.

j-v wrote on 12/22/2018, 8:46 AM

No it's not wortking correctly!
@j-v can you try this situation? Remove your backup from s:\render folder and try again.

What can I do more to convince you?
That Browse option was greyed out and thus not working, it was my former setting, but I had choosen to save it to the projectfolder (that was V:\Sample Project).
But to help you again look to my screenshot now with again a greyed out folder with also that projectlocation opened to convince you.

 

met vriendelijke groet
Marten

Camera : Pan X900, GoPro Hero7 Hero Black, DJI Osmo Pocket, Samsung Galaxy A8
Desktop :MB Gigabyte Z390M, W11 home version 23H2, i7 9700 4.7Ghz,16 DDR4 GB RAM, Gef. GTX 1660 Ti with driver
560.81 Studiodriver and Intel HD graphics 630 with driver 31.0.101.2127
Laptop  :Asus ROG Str G712L, W11 home version 23H2, CPU i7-10875H, 16 GB RAM, NVIDIA GeForce RTX 2070 with Studiodriver 560.81 and Intel UHD Graphics 630 with driver 31.0.101.2127
Vegas software: VP 10 to 21 and VMS(pl) 10,12 to 17.
TV      :LG 4K 55EG960V

My slogan is: BE OR BECOME A STEM CELL DONOR!!! (because it saved my life in 2016)

 

Marco. wrote on 12/22/2018, 12:16 PM

I think I can repro the problem. I'll do some more testings, though. At least after I started using a custom folder for the backups it first worked fine. I then switched the setting to use the current project folder (for which I used a different path) and deleted the content of the former backup folder, the next backups where no more recognized for the restore feature.

musko wrote on 12/22/2018, 12:18 PM

Exactly

Marco. wrote on 12/22/2018, 12:38 PM

Yes, I tested many times in many ways now and definitely there still is an issue when using the current project folder as backup folder by selecting that option radio button.

On my system there is no way to let VP16 b.352 recognize this folder for a backup restore as long as it's set to use the current project folder (via the radio button). But once I switch that setting to use a defined path (via the "select folder" radio button) and I use exactly same path to the project folder, it will offer the given backup files for a restore.

I wonder why this seem to work on some systems like j-v's but not on ours. I already tried disabling my virus scanner but this doesn't make it work. I will send a bug report later next days.

Maybe it is a localization error. I use a German localized version of Vegas Pro. @musko do you use a localized version, too, or the english version of Vegas Pro.

musko wrote on 12/22/2018, 12:48 PM

I use Vegas in English language but my system is in the Slovak language.

Marco. wrote on 12/22/2018, 1:12 PM

I found it depends on the path used for the current project save folder setting. If that current project is saved on the desktop or in a desktop subfolder it does not work. But if I save the project on an external storage or in a subfolder like "C:\MyProject" then it works fine.

Indeed this might be the case for non-english Windows installations only. It seems like the error is caused by some Windows internal path reroutings which naming may differ depenend on the Windows system language.

j-v wrote on 12/22/2018, 1:35 PM

With me it works also on desktop with that Advanced Save utility.
Windows language is Dutch, Vegas language is English

met vriendelijke groet
Marten

Camera : Pan X900, GoPro Hero7 Hero Black, DJI Osmo Pocket, Samsung Galaxy A8
Desktop :MB Gigabyte Z390M, W11 home version 23H2, i7 9700 4.7Ghz,16 DDR4 GB RAM, Gef. GTX 1660 Ti with driver
560.81 Studiodriver and Intel HD graphics 630 with driver 31.0.101.2127
Laptop  :Asus ROG Str G712L, W11 home version 23H2, CPU i7-10875H, 16 GB RAM, NVIDIA GeForce RTX 2070 with Studiodriver 560.81 and Intel UHD Graphics 630 with driver 31.0.101.2127
Vegas software: VP 10 to 21 and VMS(pl) 10,12 to 17.
TV      :LG 4K 55EG960V

My slogan is: BE OR BECOME A STEM CELL DONOR!!! (because it saved my life in 2016)

 

Marco. wrote on 12/22/2018, 1:50 PM

Different OS versions?

Mine is Windows 10 Home.

j-v wrote on 12/22/2018, 2:14 PM

This is mine

met vriendelijke groet
Marten

Camera : Pan X900, GoPro Hero7 Hero Black, DJI Osmo Pocket, Samsung Galaxy A8
Desktop :MB Gigabyte Z390M, W11 home version 23H2, i7 9700 4.7Ghz,16 DDR4 GB RAM, Gef. GTX 1660 Ti with driver
560.81 Studiodriver and Intel HD graphics 630 with driver 31.0.101.2127
Laptop  :Asus ROG Str G712L, W11 home version 23H2, CPU i7-10875H, 16 GB RAM, NVIDIA GeForce RTX 2070 with Studiodriver 560.81 and Intel UHD Graphics 630 with driver 31.0.101.2127
Vegas software: VP 10 to 21 and VMS(pl) 10,12 to 17.
TV      :LG 4K 55EG960V

My slogan is: BE OR BECOME A STEM CELL DONOR!!! (because it saved my life in 2016)

 

musko wrote on 12/23/2018, 2:14 AM

Hello I'm back.

My system is Windows 10 Home too.
Windows localization - Slovak.
Vegas language - English.

I have main project folder with some subfolders (his subfolder contain veg file).
This main project folder is in root of drive "F" (as you see in screenshot).

Setting in Advanced Save Utility (radio-button) is "Use Current Project Folder".

In this folder correctly save backup files, but for restore Vegas not looking into this folder.

NickHope wrote on 12/23/2018, 3:19 AM

While the original problem was fixed in VP16 build 352, I am finding the same existing problem, that backups in my projects folder ( D:\Documents\0-Vegas-projects\VEGAS-Pro-16\ ) are not listed in the "Restore Project" list, nor at the bottom left of the "VEGAS Advanced Save Utility" window, where it continues to say "Last backup for current project: None". The backups are being created.

I am using an English version in Windows 10 Pro version 1511. I doubt this is related to language differences.

I also had a few hard crashes when I did "Clear all backups". I submitted one through the problem reporting service but since purging all backups in all locations I am unable to repeat it, and I am not sure which combination of settings was the cause.

Until this is properly fixed, backups can be manually restored by opening the project files in the conventional way instead of using the "Restore" feature.

I made a new Support Request [Ticket#2018122117002381] and added it to the Known Issues post.

j-v wrote on 12/23/2018, 4:13 AM

@NickHope
Is it possible that it has something to do with rights.
All the other options do work with me, only when the program has to make a minorbackup in my Windows Documents location nothing is happening.

met vriendelijke groet
Marten

Camera : Pan X900, GoPro Hero7 Hero Black, DJI Osmo Pocket, Samsung Galaxy A8
Desktop :MB Gigabyte Z390M, W11 home version 23H2, i7 9700 4.7Ghz,16 DDR4 GB RAM, Gef. GTX 1660 Ti with driver
560.81 Studiodriver and Intel HD graphics 630 with driver 31.0.101.2127
Laptop  :Asus ROG Str G712L, W11 home version 23H2, CPU i7-10875H, 16 GB RAM, NVIDIA GeForce RTX 2070 with Studiodriver 560.81 and Intel UHD Graphics 630 with driver 31.0.101.2127
Vegas software: VP 10 to 21 and VMS(pl) 10,12 to 17.
TV      :LG 4K 55EG960V

My slogan is: BE OR BECOME A STEM CELL DONOR!!! (because it saved my life in 2016)

 

NickHope wrote on 12/23/2018, 4:33 AM

Is it possible that it has something to do with rights.
All the other options do work with me, only when the program has to make a minorbackup in my Windows Documents location nothing is happening.

Possible I suppose. Or it could be something else about your setup and/or test that is slightly different. Maybe it is to do with language after all. I have the problem wherever my project is saved:

  • D:\Documents\0-Vegas-projects\VEGAS-Pro-16\ (internal HDD)
  • C:\AutoSaveTest\
  • C:\Users\Nick\Desktop\
  • F:\ (a USB stick)
NickHope wrote on 5/1/2019, 1:57 AM

The release notes for VP16 build 424 state "The Restore function for auto save now works properly".

My backups (at least the minor ones) are now showing in the list when I click "Restore..." however at the bottom left of the window it still says "Last backup for current project: None". So there still appears to be a bug there.

Anyone else?

j-v wrote on 5/1/2019, 2:46 AM

Here also still:none.
And indeed at my choosen location is nothing

met vriendelijke groet
Marten

Camera : Pan X900, GoPro Hero7 Hero Black, DJI Osmo Pocket, Samsung Galaxy A8
Desktop :MB Gigabyte Z390M, W11 home version 23H2, i7 9700 4.7Ghz,16 DDR4 GB RAM, Gef. GTX 1660 Ti with driver
560.81 Studiodriver and Intel HD graphics 630 with driver 31.0.101.2127
Laptop  :Asus ROG Str G712L, W11 home version 23H2, CPU i7-10875H, 16 GB RAM, NVIDIA GeForce RTX 2070 with Studiodriver 560.81 and Intel UHD Graphics 630 with driver 31.0.101.2127
Vegas software: VP 10 to 21 and VMS(pl) 10,12 to 17.
TV      :LG 4K 55EG960V

My slogan is: BE OR BECOME A STEM CELL DONOR!!! (because it saved my life in 2016)

 

musko wrote on 5/1/2019, 6:47 AM

I can confirm "Last backup for current project" is showing none.
Restore button function correctly.
Than this bug is fixed only partially.