Monica-Eng wrote on 10/30/2021, 11:01 PM

I have tried three times tonight after spending the day trying to install Movie and I am really pretty upset that there is no phone line for support. The installer says that "One or more items failed to download. Please make sure you are connected to the internet and try again or please install required item." What does that mean? I don't know what the item is and of course I am connected to the internet.

RogerS wrote on 10/30/2021, 11:04 PM

Where did you install VP 19 from? Magix Service Center? You can also just download it from the news page on this forum. Most recent update is 381.

Last changed by RogerS on 10/30/2021, 11:04 PM, changed a total of 1 times.

Dell XPS 15 laptop (2017) 32GB ram, NVIDIA 1050 (4GB) with latest studio driver, Intel i7-7700 with Intel 630 iGPU (driver, dual internal SSD (256GB; 1TB), Windows 10 64 bit

Vegas 19.424

jetdv wrote on 10/31/2021, 5:40 AM

Screenshots of what you are seeing might also help.