Can't open final cut pro exported mp4 videos in Vegas pro.

makesi wrote on 2/3/2020, 2:18 AM

I cooperate with another studio for producing a video. They have sent me an mp4 exported from Final cut pro and when I import it in our studio's Vegas 14 I can only read the audio track. After contacting them they say their file is fine and it's my problem. I've recalled all factory settings in my Vegas pro and still can't see the video track. What could be the problem?

Comments

EricLNZ wrote on 2/3/2020, 2:59 AM

Post media info of the problem file

https://www.vegascreativesoftware.info/us/forum/faq-how-to-post-mediainfo-and-vegas-pro-file-properties--104561/

makesi wrote on 2/3/2020, 3:10 AM

Below is the media info for the exported mp4 in Final cut pro

General
Complete name               : G:\罐頭\Kevin_20200202.mp4
Format                      : MPEG-4
Format profile              : Base Media
Codec ID                    : isom (isom/iso2/avc1/mp41)
File size                   : 2.19 GiB
Duration                    : 31 min
Overall bit rate mode       : Variable
Overall bit rate            : 10.1 Mb/s
Writing application         : Lavf53.31.100

Video
ID                          : 1
Format                      : AVC
Format/Info                 : Advanced Video Codec
Format profile              : High@L4
Format settings, CABAC      : Yes
Format settings, ReFrames   : 2 frames
Format settings, GOP        : M=2, N=30
Codec ID                    : avc1
Codec ID/Info               : Advanced Video Coding
Duration                    : 31 min
Bit rate mode               : Variable
Bit rate                    : 9 967 kb/s
Maximum bit rate            : 768 kb/s
Width                       : 1 920 pixels
Height                      : 1 080 pixels
Display aspect ratio        : 16:9
Frame rate mode             : Constant
Frame rate                  : 29.970 (30000/1001) FPS
Color space                 : YUV
Chroma subsampling          : 4:2:0
Bit depth                   : 8 bits
Scan type                   : Progressive
Bits/(Pixel*Frame)          : 0.160
Stream size                 : 2.16 GiB (99%)
Color range                 : Limited
Color primaries             : BT.709
Transfer characteristics    : BT.709
Matrix coefficients         : BT.709

Audio
ID                          : 2
Format                      : AAC
Format/Info                 : Advanced Audio Codec
Format profile              : LC
Codec ID                    : 40
Duration                    : 31 min
Bit rate mode               : Variable
Bit rate                    : 128 kb/s
Channel(s)                  : 2 channels
Channel positions           : Front: L R
Sampling rate               : 44.1 kHz
Frame rate                  : 43.066 FPS (1024 spf)
Compression mode            : Lossy
Stream size                 : 28.3 MiB (1%)
Default                     : Yes
Alternate group             : 1

 

EricLNZ wrote on 2/3/2020, 4:36 PM

I was hoping someone more knowledgeable than me might have jumped in on this. But anyway my comments:

Obviously VP is having a problem with the codec used. Try converting with Handbrake and you should have no problems with the converted file.

The mp4 file you have received is 1920x1080 with a video bitrate of 9,967 kb/s. Somewhat on the low side if you wish to maintain good quality between studios.

Former user wrote on 2/3/2020, 8:37 PM

In addition to EricLNZ comments, it am surprised they are using 44.1khz audio with video. The standard is 48k . 44.1 is used to music and cds normally.

fr0sty wrote on 2/3/2020, 11:25 PM

You're working with someone else on this video and the material they are sending you is only 1080p at 10mbps? That's pretty low quality to send to be re-edited. You should ask them to export it as a prores file and send you that instead.