No reg clean - but I did find a way to fix this situation..

1. Turn OFF the computer wifi / disconnect the Ethernet - so the computer has no internet. (Win 10: Click the Internet Access icon in the bottom right tools area. Under the pop-up list of connections, you can click "Wifi" or "Flight Mode" to turn off connectivity)
2. Start the MAGIX apps in "run as Administrator" mode (Win 10: right-click the app in Start, open the "more..." menu - and click the "run as Administrator" option)
3. The MAGIX app will now prompt for the License to be Authorised in a dialog Box. It says that an internet connection is required. There is a button to validate license.
4. Turn the WiFi back on/plug in Ethernet.
5. Click the Validate License button in the MAGIX app. It whirrs away and should now say the license is registered.

To prove that it is working, turn off the Wifi again and start the MAGIX app in standard mode (not in admin mode) - it should start now! Edit and Save - it should not whinge at this point, but just do what it aught to.

Final Test - with Wifi ON, start up the MAGIX app, then turn off your Wifi, make a change in the MAGIX App and Save. It should just Save this time and not give a ridiculous error that you can never get past.

My laptop computer is bound to a work Domain, and consequently requires Administrator privileges for certain things. I am not entirely sure if this caused the issue. But I am sure this issue started recently - perhaps after one of the Office (Office 365) or Windows updates.

Correction - the issue is back. It was working while on the train. But now in the office and after half an hour editing it again Errors on Save ("DVD Architect Network License Error") and this means LOSING MY WORK.

Not Happy at all.

Please find a way to make the SAVE action work at the very least. Come On MAGIX - you can do better that this.

Please submit a support request at https://support2.magix.com/customer/en/vegas/form , including as much detailed information about the problem as you can. Please let us know how it goes.

I had exactly the same problem with Vegas a week ago, and I had to uninstall, restart the PC and reinstall it (reactivating it online again afterwards) for it to work. Really frustrating, wasted a lot of time and I also lost a chunk of editing work.

I don't accept that as a workable solution. I don't understand how any software would require reinstalling to be done. It is madness. I have raised this as a bug with MAGIX in the profound hope that they can identify the cause and provide a sensible update / fix - even if it is just a registry setting or two. I could cope with starting the APP when connected to the internet - I just cannot understand how it could get into a state where it refuses to SAVE - even after the computer is re-connected to the internet.

Hey y'all. Any progress on this? I just got that message ... can't create any discs ... and cannot easily connect the computer to the 'net if that's needed to "reconfirm" my licenses.

Movie Studio Platinum 15 (an incredible editing program, btw) and Build 84 of DVD Architect.

Ken.G. - It would appear not as merlin-beedell hasn't reported back. Suggest you also submit a support request as per Nick's post of Jan 24 and let us know how you get on.

I did run the installer 'as administrator', and it did quickly complete the install (without me un-installing first). All of my settings were preserved and no noticeable difference.. Except that the reported issue had now, finally, been resolved. So I have to report that it was relatively painless.

Sorry for not replying sooner, but I have only recently needed to work on another dvd. And dvd architect, though a tad fiddly at times, is rather good - as were all of the tools from the Sony stable.

See PN

I just ran into this error myself, and just added some amendments to Ticket#2018111017004071. We'll see how things go! Here's what I wrote:

Dear MAGIX Team,

 

Supporting information in the form of screenshots are attached.

 

Here are the steps I took to reproduce this error, with italicized notes about how the issue affected me in actual use.

1. I started Vegas Pro 14 with wifi turned on and my laptop connected to the internet. Like I did last night at home when I started my editing session
2. I put the laptop into airplane mode and made a small change to a project file. The analogous situation that occurred this afternoon was that I put my laptop to sleep, packed it in a bag, and continued working in Vegas when I was away from my home wifi connection. While it did not occur, this issue could simply be triggered by my home internet connection going down, or maybe even by your authentication servers going down, which is unacceptable.
3. I attempt save my changes
4. Vegas closes (Illustrated by figure 1)
5. (Related, but beyond the scope of my particular issue) I attempt to restart the program while without an internet connection and cannot (Illustrated by figures 2 and 3)
6. Restoring my wifi connection means Vegas will launch as normal (Illustrated by figure 4), but any changes I made are unrecoverable. As near as I can tell, veg.bak files are not generated while Vegas's license verification module cannot reach the internet

Figure one's full file name was "1 what the hell is this, magix.png" and I feel a little bad about that, but not as bad as I feel about potentially losing much more work than I actually did (20 minutes).

My understanding is that a failed license verification check that fails should not result in what you are experiencing. So something is not right. Please keep us updated on the outcome of your ticket.

I just realized that this thread was about a DVD Architect issue; my problem occurred in Vegas Pro 14. Sorry!

I've started a new thread about this problem in the Vegas Pro area of the forums: https://www.vegascreativesoftware.info/us/forum/vegas-pro-14-build-270-crashes-with-license-error-when-saving--113713/

Please submit a support request at https://support2.magix.com/customer/en/vegas/form , including as much detailed information about the problem as you can. Please let us know how it goes.

I would love to but the link redirects to a FAQ with no way to submit a report. Magix has completely removed ANY ability to contact them for technical or customer support.