Canon C70 footage cause Instant Crash

fhu wrote on 10/16/2020, 3:56 PM

Canon's soon to be released cinema camera C70 is causing crashes on VP.

I am getting an instant crash on VP 18 and 17 -- can you try it on your machines as well to see if the crash is repeatable?

Here's a Dropbox link with the original files from camera.

120fps

https://www.dropbox.com/sh/97zahw1ki38rxdy/AABNCtZWn4VoqLiSnyLGa9cRa/120p?dl=0&subfolder_nav_tracking=1

24fps

https://www.dropbox.com/sh/97zahw1ki38rxdy/AABPp_jx7OqsPUFXF6GZ00Hha/DGO?dl=0&subfolder_nav_tracking=1

Comments

j-v wrote on 10/16/2020, 4:31 PM

Here on laptop the same

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john_dennis wrote on 10/16/2020, 4:55 PM

My laptop, Vegas 17-452, Instant Crash.

 

My main system:
Motherboard: ASUS ProArt Z790-CREATOR WIFI
CPU: Intel Core i9-13900K - Core i9 13th Gen Raptor Lake 24-Core (8P+16E) P-core Base Frequency: 3.0 GHz E-core Base Frequency: 2.2 GHz LGA 1700 125W Intel UHD Graphics 770 Desktop Processor - BX8071513900K
GPU: Currently intel on-die video adapter
RAM: CORSAIR Vengeance 64GB (2 x 32GB) 288-Pin PC RAM DDR5 5600 (PC5 44800) Desktop Memory Model CMK64GX5M2B5600C40
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Case: LIAN LI PC-90 Black Aluminum ATX Full Tower Case
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O/S: Windows 10 Pro 10.0.19045 Build 19045
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Magix Service Center

https://www.vegascreativesoftware.info/us/forum/mpg-file-sound-track-absent-on-timeline--135335/#ca895123

View Reliability History

https://www.vegascreativesoftware.info/us/forum/not-responding--142806/#ca893148

set wrote on 10/16/2020, 5:46 PM

Confirmed this.

The media is detected as XAVC-L type, and read using mxfxavc.dll - but I guess it's not the same to Sony's XAVC-L type.

General
  Name: A001C009_200914GX_C7000.MXF
  Folder: E:\TEST\Canon C70\120p
  Type: Sony XAVC Long MXF
  Size: 127.51 MB (130,573,872 bytes)
  Created: Saturday, October 17, 2020, 5:12:34 AM
  Modified: Monday, September 14, 2020, 5:45:14 PM
  Accessed: Saturday, October 17, 2020, 5:12:34 AM
  Attributes: Archive

Streams
  Video: 00:00:10.080, 25.000 fps progressive, 4096x2160x32, XAVC Long
  Audio: 00:00:10.080, 48,000 Hz, 24 Bit, 4 Channels, Linear PCM

Other metadata
  Regions/markers: no
  Command markers: no
  UMID: 060a2b340101010501010d43-13-000000-8aaaa4a5069105800000853079900057
  Source UMID: 060a2b340101010501010d43-13-000000-8aaaa4a4069105800000853079900057

Media manager
  Media tags: no

Plug-In
  Name: mxfxavc.dll
  Folder: C:\Program Files\VEGAS\VEGAS Pro 18.0\FileIO Plug-Ins\mxfxavc
  Format: Sony XAVC / XAVC S
  Version: Version 3.0 (Build 14)
  Company: MAGIX Computer Products Intl. Co.

 

Also Sony Catalyst Browse have trouble reading this media:

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Video Card2: NVIDIA GeForce RTX 3060 Ti 8GB GDDR6 (Driver Version 537.58 Studio Driver - 2023.10.10 release date)
RAM: 32.0 GB
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Processor: Intel(R) Core(TM) i7 8750H CPU @2.20GHz 2.21 GHz
Video Card 1: Intel(R) UHD Graphics 630 (Driver 31.0.101.2111)
Video Card 2: NVIDIA GeForce GTX 1060 6GB GDDR5 VRAM (Driver Version 537.58)
RAM: 16GB
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fhu wrote on 10/16/2020, 6:52 PM

Great. Thank you for testing guys!

Hopefully we can get a fix for this file type. I imagine this camera will be pretty popular.

FWIW, it works smooth on Premiere.