How do I check if I have the latest drivers in the program?. My computer

Procesor: Intel Core i9-9900K

Płyta główna: Gigabyte Z390 GAMING X

Pamięci RAM: G.SKILL Aegis 32GB [2x16GB DDR4 3000MHz CL16 XMP2]

Karta graficzna: Gigabyte AORUS Radeon RX 580 8G Dysk SSD m.2: Adata XPG SX8200 PRO M.2 NVMe PCIe 1TB Zasilacz: Corsair RMx 650W Obudowa: SilentiumPC Signum SG1 Pure Black Chłodzenie: SilentiumPC Grandis 2 XE1436

Pasta: Arctic mx-2

@skalbkali https://www.amd.com/en/support/graphics/radeon-500-series/radeon-rx-500-series/radeon-rx-580

Try that. I'm not familiar with AMD GPU's, so confirm that that's correct.

Once this is installed, all the movies and images are stuttering. You can't watch movies. The computer started louder. I can't work right now

Contact AMD tech support and ask how to update drivers for use with video editing?

It won't help you open the Canon files, though. You probably need to transcode.

@skalbkali If the driver update made it worse then roll back to the driver you were previously using, you did take note of the previous version number?

You still need to supply the information I requested in my first post, so users can look at helping you.

"did take note of the previous version number?" No, unfortunately

AMD finally released updated drivers for their GPU's yesterday, both "Regular" Adrenaline (WHQL) and the Radeon Pro. Been waiting on this since their last Windows Certified for either were back in early November. Two computers, both with Radeon VII's, both updated, both running Vegas Pro 17 (452), and Movie Studio Platinum 17 (204). Both running fine. One with Pro driver, the other with regular Adrenaline, as it also "Plays some Games".

I have the Canon R6. If you are shooting in C-LOG, need to transcode that file before Vegas Pro will open it. Which, thankfully, having paid for HOS by our illustrious WWAG, doing an Import Assist to either ProRes or MagicYUV makes that footage for editing/coloring "smooth as silk"! And if I do need to edit with MSP17, then would need to transcode to MagicYUV, Cineform, etc. via Vegas Pro, since 1.) MSP17 will not accept ProRes, and 2.) MSP 17 does not have a native internal media management system to do a transcode. Though, aspiring young filmmakers could probably utilize some other available software from the internet! Other than that, I have not shot any footage outside of using C-LOG, but in typical Canon fashion, their files usually do open, maybe a bit sluggish due to the used codec, but workable - even if needing to do proxy workflow.

Great info, Chief. Good to hear from someone with direct experience.

@Chief24 Good stuff. Can you give the OP a link to those drivers?

Chief24. How transcode that file before Vegas Pro will open it.? Does it degrade the quality of the video? I'm sorry, but I understand everything you wrote. I am writing via google translator. I'm from Poland :) Can you write me in plain language what to do?

Chief is recommending this software which includes "Import Assist" for transcoding. link
Does Canon provide any software for editing R5/R6 footage and saving in a more compatible format?

There is no loss of quality going from your files to ProRes or MagicYUV. Just pick one that matches or exceeds the bit depth and color depth of your footage (so 10-bit 4:2:2 should be saved as 10-bit 4:2:2 or greater like 444 or RGB).

@skalbkali

AMD Driver Link

You might need to change your language at the site, but just go through each box. First one for "Graphics", Second one you will need to "scroll down" once or twice to bring up "Radeon 500 Series", Third Box pick RX 500 Series, Fourth and final is your RX580. Click on "Submit". Subsequent page will open the list for available drivers for the various Operating Systems.

For the transcoding, go to the Happy Otter Scripts site. There is nothing I can write that would do any justice for the various "Tutorials" that Wayne has already posted on his site about the different "Tools". Happy Otter will not run under Movie Studio, so if I need any transcoding done, I just do it within Vegas Pro first, and then pick a suitable codec (usually MagicYUV or Grass Valley HQX), of which either of those are excellent within Movie Studio. And if you don't like either of the above, or don't like Pro Res, you can always output to UT Video, which another forum member (Musicvid) highly recommends. Of all of them, MagicYUV does seem to have the largest file size, but with the newest version of MagicYUV Ultimate, utilizes all those cores. You can find that awesome program Here. Also, at least one mention in the forums.

@JN- @RogerS

Gentlemen, thank you. For the Canon R6 (I am not sure about the R5), they DO Not (Canon) have any software for Windows/MAC. That is for their "Cinema Line" of cameras, though the 1DXIII may have it, and possibly I believe the 5DIV. My previous Canon cameras were the Rebel T1i, T3i, T5i (Does that say something about liking the Odd numbers?), and still currently WILL NOT give up my 80D. Canon does have the DPP (Digital Photo Professional) for the stills side, which is why I do not have a subscription to Adobe for Lightroom anymore, as I find that DPP does an satisfactory job on my pictures. I only shoot in RAW, no JPEG/HEIF, and from the RAW within DPP I can export to either a High-Res JPEG, but typically a gorgeously large TIFF file. If the picture doesn't look great, I put that down to the Idiot holding the 80D/R6 and not having the settings correct (which seems to be a High Percentage of times! 😁)

@Chief24 The 5D mk iv only had DPP., similar to R5. Transcoding to say Prores is maybe a good option especially now with improved support in VP18. OP in the future, at some stage, might upgrade to get those improvements. We still don’t know exactly what file type is the issue, OP has not supplied Mediainfo. We are guessing that its 422 10 bit hevc.

I will also make available later a small util “Convert 2 Prores” Requires ffmpeg utils installed and added to the Windows PATH.

Thanks for giving the step by step instructions for OP to download drivers.