Comments

Dexcon wrote on 6/18/2023, 2:13 AM

From your 2 previous posts, you clearly had MSP14 working years ago. Is there anything that has changed computer-wise; e.g. a new computer. new OS? that occurred around the time that MSP got this problem?

Try resetting MSP14 back to its default (factory) settings as per https://www.vegascreativesoftware.info/us/forum/faq-how-can-i-reset-vegas-pro-to-default-settings--104646/

As MSP is a trimmed down version of Vegas Pro, I would think that the same reset procedure should work for MSP.

If that doesn't work, try doing a clean uninstall of MSP14 from your computer as per https://www.vegascreativesoftware.info/us/forum/faq-how-can-i-do-a-clean-uninstall-of-vegas-pro--111205/ and then re-install. Again, this procedure is for Vegas Pro but should apply to MSP but the folder names are likely to be different (MSP instead of VP). Please be aware that the procedure involves editing the registry so be very cautious if needing to do that.

Just uninstalling / re-installing MSP/VP usually achieves little, but returning the program to its default settings includes clearing the cache which can often clear up problems. And the clean uninstall process completely clears the program from your computer and thus eliminates any "ghosts" that may be in a folder or the registry that was causing the problem.

Cameras: Sony FDR-AX100E; GoPro Hero 11 Black Creator Edition

Installed: Vegas Pro 15, 16, 17, 18, 19, 20, 21 & 22, HitFilm Pro 2021.3, DaVinci Resolve Studio 19.0.3, BCC 2025, Mocha Pro 2025.0, NBFX TotalFX 7, Neat NR, DVD Architect 6.0, MAGIX Travel Maps, Sound Forge Pro 16, SpectraLayers Pro 11, iZotope RX11 Advanced and many other iZ plugins, Vegasaur 4.0

Windows 11

Dell Alienware Aurora 11:

10th Gen Intel i9 10900KF - 10 cores (20 threads) - 3.7 to 5.3 GHz

NVIDIA GeForce RTX 2080 SUPER 8GB GDDR6 - liquid cooled

64GB RAM - Dual Channel HyperX FURY DDR4 XMP at 3200MHz

C drive: 2TB Samsung 990 PCIe 4.0 NVMe M.2 PCIe SSD

D: drive: 4TB Samsung 870 SATA SSD (used for media for editing current projects)

E: drive: 2TB Samsung 870 SATA SSD

F: drive: 6TB WD 7200 rpm Black HDD 3.5"

Dell Ultrasharp 32" 4K Color Calibrated Monitor

 

LAPTOP:

Dell Inspiron 5310 EVO 13.3"

i5-11320H CPU

C Drive: 1TB Corsair Gen4 NVMe M.2 2230 SSD (upgraded from the original 500 GB SSD)

Monitor is 2560 x 1600 @ 60 Hz

Tannersmusic wrote on 6/20/2023, 10:01 PM

Hello so I did try alot of things I tryd deleting the registry and I tryd uninstalling it and few other things and nothing has worked so far so can I schedule a " Remote session " with one you guys ?

EricLNZ wrote on 6/20/2023, 10:38 PM

Hello so I did try alot of things I tryd deleting the registry and I tryd uninstalling it and few other things and nothing has worked so far so can I schedule a " Remote session " with one you guys ?

@Tannersmusic But did you try Dexcon's suggestion of resetting to Default settings? - The instructions do apply to VMS as well as VP

https://www.vegascreativesoftware.info/us/forum/faq-how-can-i-reset-vegas-pro-to-default-settings--104646/

Tannersmusic wrote on 6/21/2023, 9:08 PM

I did and that didnt work ether