Constant crashes when I hit "Render as..." - Nothing works

Gonzalo-Moreno5143 wrote on 4/17/2019, 2:22 PM

Hi guys!

I'm close to uninstalling Vegas forever since I can not solve this problem and technical support has not provided any solution.
Vegas is constantly crash, nearly each time I use it, and specially when I hit "Render as..."

I tried all the solutions that I found in google and the forum, (QSV is off, GPU acceleration is off, dynamic RAM is set to 0) also I tried with only audio sessions, different types of file extensions, different types of audio and video resolutions, also I reinstalled Vegas, Windows, changed my computer and video card and nothing changed.

The problem sometimes is solved when I rename the "FileIO Plug-Ins", start Vegas and rename the folder to the original name again, but it comes back after a while and sometimes it doesn't work.

Here is the description of my PC and the error message:

VEGAS PRO 16.0 Build 361
Windows 10 Pro 64 bits
Intel Core i7.7700 CPU 3.6 Ghz
16 GB RAM
Video card Asus with NVIDIA GeForce GTX 1060 6BG

Problem Description
Application Name: VEGAS Pro
Application Version: Version 16.0 (Build 361)
Problem: Unmanaged Exception (0xe0434352)
Fault Module: C:\WINDOWS\System32\KERNELBASE.dll
Fault Address: 0x00007FFC33209129
Fault Offset: 0x0000000000039129

Fault Process Details
Process Path: C:\Program Files\VEGAS\VEGAS Pro 16.0\vegas160.exe
Process Version: Version 16.0 (Build 361)
Process Description: VEGAS Pro
Process Image Date: 2019-01-07 (Mon Jan 07) 21:54:52

Comments

fr0sty wrote on 4/17/2019, 11:26 PM

Hang in there, this bug pops up on certain systems at certain times... in a previous build my system was affected by this regularly, but now it has been fixed. I've always found this to help prevent render as crashes...

As soon as you open vegas, drop one single piece of media on the timeline, preferably something small. I usually use a piece of vegas' generative content like a solid color or checkerboard.

Click render as. 99% of the time, it'll pull up the dialogue.

Open your project. As soon as it opens, click render as. does it crash? If not, edit away, you should be ok.

If this still doesn't help, try to disable the integrated GPU on you processor in your BIOS. Not sure if it would help this issue, but I've seen the integrated/discrete GPU thing cause conflicts before.

If that doesn't work, I know you said you tried some of these things, but make sure you go through this entire list:

https://www.vegascreativesoftware.info/us/forum/faq-how-can-i-stop-vegas-pro-hanging-or-crashing-during-rendering--104786/

If that too fails, we also need to know what kind of media you are using in your project to help you beyond that point... so download mediainfo and send us the report it gives you on each of your media files.