Constant Crashing

Landon-Jensen wrote on 9/14/2024, 11:29 AM

I've just upgraded from Vegas 18 to Vegas 22. I thought upgrading would reduce the amount of crashes I'd get but its happening just as much. It randomly crashes at times and more specifically, sometimes it crashes when the timeline is playing and I hit undo.

Information:

Windows 10

vegas pro 22 (122)

Nvidia 3070

AMD Ryzen 9 5900X

32GB ram

Comments

RogerS wrote on 9/14/2024, 1:39 PM

What does show problem details in the error reporter say? Please copy and paste it in here.

What type of media do you mostly work with?

Landon-Jensen wrote on 9/14/2024, 1:46 PM

Where is the error reporter? I the error report folder in appdata has a bunch of erpt files.

Im using media recorded in obs 60fps 24000 bitrate no proxies

fr0sty wrote on 9/14/2024, 2:15 PM

Im using media recorded in obs 60fps 24000 bitrate no proxies

Likely the cause. What format settings in OBS? MP4? Often times tweaking these settings can fix the issue.

Landon-Jensen wrote on 9/14/2024, 2:29 PM

Im using media recorded in obs 60fps 24000 bitrate no proxies

Likely the cause. What format settings in OBS? MP4? Often times tweaking these settings can fix the issue.

Yeah it's MP4. Is there a better file format I can use thats more stable. I'd like to keep 60 fps and a 24-bitrate.

fr0sty wrote on 9/14/2024, 8:13 PM

There's a free app called mediainfo... download it and run it on one of those clips, then post the report it gives here. That will give us the clues we need to know how to tell you the best way to configure the settings.

RogerS wrote on 9/14/2024, 10:47 PM

Where is the error reporter? I the error report folder in appdata has a bunch of erpt files.

Im using media recorded in obs 60fps 24000 bitrate no proxies

When it crashes it has a box that is a problem reporter and if you click "show problem details" it will say what crashed.

For OBS can you specify exactly what settings you used?

Also, MediaInfo is here: https://www.vegascreativesoftware.info/us/forum/faq-how-to-post-mediainfo-and-vegas-pro-file-properties--104561/

Landon-Jensen wrote on 9/16/2024, 1:32 PM

Where is the error reporter? I the error report folder in appdata has a bunch of erpt files.

Im using media recorded in obs 60fps 24000 bitrate no proxies

When it crashes it has a box that is a problem reporter and if you click "show problem details" it will say what crashed.

For OBS can you specify exactly what settings you used?

Also, MediaInfo is here: https://www.vegascreativesoftware.info/us/forum/faq-how-to-post-mediainfo-and-vegas-pro-file-properties--104561/

Here's the media info on my file:

General
Complete name : P:\Rust Footage\Minecraft Paintings\track2.mp4
Format : MPEG-4
Format profile : Base Media
Codec ID : isom (isom/iso2/avc1/mp41)
File size : 16.8 GiB
Duration : 1 h 38 min
Overall bit rate mode : Constant
Overall bit rate : 24.3 Mb/s
Frame rate : 60.000 FPS
Writing application : Lavf61.1.100

Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : High@L5.1
Format settings : CABAC / 4 Ref Frames
Format settings, CABAC : Yes
Format settings, Reference frames : 4 frames
Codec ID : avc1
Codec ID/Info : Advanced Video Coding
Duration : 1 h 38 min
Source duration : 1 h 38 min
Bit rate mode : Constant
Bit rate : 24.0 Mb/s
Width : 2 560 pixels
Height : 1 440 pixels
Display aspect ratio : 16:9
Frame rate mode : Constant
Frame rate : 60.000 FPS
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.109
Stream size : 15.9 GiB (95%)
Source stream size : 16.5 GiB (99%)
Color range : Limited
Color primaries : BT.709
Transfer characteristics : BT.709
Matrix coefficients : BT.709
mdhd_Duration : 5915766
Codec configuration box : avcC

Audio #1
ID : 2
Format : AAC LC
Format/Info : Advanced Audio Codec Low Complexity
Codec ID : mp4a-40-2
Duration : 1 h 38 min
Bit rate mode : Constant
Bit rate : 165 kb/s
Channel(s) : 2 channels
Channel layout : L R
Sampling rate : 48.0 kHz
Frame rate : 46.875 FPS (1024 SPF)
Compression mode : Lossy
Stream size : 116 MiB (1%)
Title : Track1
Default : Yes
Alternate group : 1

Audio #2
ID : 3
Format : AAC LC
Format/Info : Advanced Audio Codec Low Complexity
Codec ID : mp4a-40-2
Duration : 1 h 38 min
Bit rate mode : Constant
Bit rate : 160 kb/s
Channel(s) : 2 channels
Channel layout : L R
Sampling rate : 48.0 kHz
Frame rate : 46.875 FPS (1024 SPF)
Compression mode : Lossy
Stream size : 113 MiB (1%)
Title : Track2
Default : No
Alternate group : 1

RogerS wrote on 9/16/2024, 2:15 PM

MediaInfo doesn't show too much- 8-bit AVC 1440p60.

For OBS try changing the keyframe interval from 0 to 1. Not sure if that will make a difference for stability but should help with performance.