DJI mic 2 not working with the new 21 update.

set wrote on 4/12/2024, 1:21 AM

Got sample for us to test?

share via online storage google drive / dropbox / wetransfer etc and share here.

RogerS wrote on 4/12/2024, 1:29 AM

If it's mono audio it won't work with the new decoder. What file format is it exactly? https://www.vegascreativesoftware.info/us/forum/faq-how-to-post-mediainfo-and-vegas-pro-file-properties--104561/

If it's AVC check "enable legacy AVC decoding" in preferences/ file io and it may work.

lighthouse_films1 wrote on 4/12/2024, 2:29 AM

https://adilo.bigcommand.com/watch/5EkCKgfh

lighthouse_films1 wrote on 4/12/2024, 2:30 AM

It's windows 10, the clip's in mono

Got sample for us to test?

share via online storage google drive / dropbox / wetransfer etc and share here.

https://adilo.bigcommand.com/watch/5EkCKgfh

RogerS wrote on 4/12/2024, 2:32 AM

Did the workaround help?

Otherwise convert it to wav and you can bypass the problematic decoder.

lighthouse_films1 wrote on 4/12/2024, 2:34 AM

Did the workaround help?

Otherwise convert it to wav and you can bypass the problematic decoder.

I'd like to try it, haven't a clue where it is, Vegas is pretty big 👍

RogerS wrote on 4/12/2024, 2:39 AM

Can you find preferences under the options menu I believe? File io is one of the tabs.

lighthouse_films1 wrote on 4/12/2024, 2:53 AM

Can you find preferences under the options menu I believe? File io is one of the tabs.

Many thanks, turned out it was "Enable experimental HEVC decoding", just underneath "AVC decoding". DJI mic 2 is a popular make, bizarre that I have to go into the software's guts to check a strange button to make it work. Anyway, thanks again.

set wrote on 4/12/2024, 3:36 AM

https://adilo.bigcommand.com/watch/5EkCKgfh

This is a short rendered final video. What we need is the original media straight from camera.
If the duration is long, you can provide a shorter sample, that we can forward to developers in order to be able to correct this.

RogerS wrote on 4/12/2024, 3:43 AM

Can you find preferences under the options menu I believe? File io is one of the tabs.

Many thanks, turned out it was "Enable experimental HEVC decoding", just underneath "AVC decoding". DJI mic 2 is a popular make, bizarre that I have to go into the software's guts to check a strange button to make it work. Anyway, thanks again.

It has nothing to do with this mic; any mono audio that gets processed with the new decoder (as of build 300) has the same issue. The decoder is much faster for playing back video, it just has some issues like this that need to be fixed.

lighthouse_films1 wrote on 4/12/2024, 4:22 AM

https://adilo.bigcommand.com/watch/5EkCKgfh

This is a short rendered final video. What we need is the original media straight from camera.
If the duration is long, you can provide a shorter sample, that we can forward to developers in order to be able to correct this.

It turned out to be "Enable experimental HEVC decoding". That worked a treat. Probably worth letting other DJI users know.

lighthouse_films1 wrote on 4/12/2024, 4:25 AM

Can you find preferences under the options menu I believe? File io is one of the tabs.

Many thanks, turned out it was "Enable experimental HEVC decoding", just underneath "AVC decoding". DJI mic 2 is a popular make, bizarre that I have to go into the software's guts to check a strange button to make it work. Anyway, thanks again.

It has nothing to do with this mic; any mono audio that gets processed with the new decoder (as of build 300) has the same issue. The decoder is much faster for playing back video, it just has some issues like this that need to be fixed.

I saw that on the timeline. Stereo was fine, mono, slow. Although "Enable experimental HEVC decoding" worked, I just hope this bug is fixed very soon, as I don't like the wording "Experimental".

RogerS wrote on 4/12/2024, 4:45 AM

I found this issue when I tried to edit Zoom (the webconferencing software) audio. So yes, it affects many of us.

Experimental is just referring to the so4compound plugin that was the standard for VP 15-20.

set wrote on 4/12/2024, 4:50 AM

I saw that on the timeline. Stereo was fine, mono, slow. Although "Enable experimental HEVC decoding" worked, I just hope this bug is fixed very soon, as I don't like the wording "Experimental".

That's why in order to fix this bug, a straight from camera sample is welcome so developers can check it by themselves.

lighthouse_films1 wrote on 4/12/2024, 5:03 AM

I saw that on the timeline. Stereo was fine, mono, slow. Although "Enable experimental HEVC decoding" worked, I just hope this bug is fixed very soon, as I don't like the wording "Experimental".

That's why in order to fix this bug, a straight from camera sample is welcome so developers can check it by themselves.

But straight from the camera is fine, I take it, you're referring to rushes. It's just your standard 60fps mp4, off the pocket 3, with a mono line from the mic 2. Everything worked before the update.

lighthouse_films1 wrote on 4/12/2024, 5:05 AM

I found this issue when I tried to edit Zoom (the webconferencing software) audio. So yes, it affects many of us.

Experimental is just referring to the so4compound plugin that was the standard for VP 15-20.

Thanks, I just found the term unnerving.👍

Hektik-Hektor wrote on 4/12/2024, 5:17 AM

Hi there, I have the same issue & been troubleshooting, resetting & reinstalling everything.....
I kannot work out how to fix this... kould You please give detailed instruktions, I would really appreciate it.

Dexcon wrote on 4/12/2024, 5:28 AM

@Hektik-Hektor ... To access the legacy AVC and experimental NEVC settings, go to Options/Preferences and select the File I/O tab. You'll find the checkboxes for those options as arrowed in:

lighthouse_films1 wrote on 4/12/2024, 5:30 AM

Hi there, I have the same issue & been troubleshooting, resetting & reinstalling everything.....
I kannot work out how to fix this... kould You please give detailed instruktions, I would really appreciate it.

"Enable experimental HEVC decoding" worked really well👍

Hektik-Hektor wrote on 4/12/2024, 5:32 AM

Hi there, I have the same issue & been troubleshooting, resetting & reinstalling everything.....
I kannot work out how to fix this... kould You please give detailed instruktions, I would really appreciate it.

"Enable experimental HEVC decoding" worked really well👍

@Hektik-Hektor ... To access the legacy AVC and experimental NEVC settings, go to Options/Preferences and select the File I/O tab. You'll find the checkboxes for those options as arrowed in:

Thanks Mate. I feel like I'm so klose & it's been stressing Me out past 24 hours. Where kan I find this menu though?? My skills are extremely basik & I'm lost. Thanks so much for Your help!
OK FOUND IT!! Should I enable "Legacy AVC dekoding" like You've got chekked too?

Hektik-Hektor wrote on 4/12/2024, 5:33 AM

Hi there, I have the same issue & been troubleshooting, resetting & reinstalling everything.....
I kannot work out how to fix this... kould You please give detailed instruktions, I would really appreciate it.

"Enable experimental HEVC decoding" worked really well👍

Thanks Mate. I feel like I'm so klose & it's been stressing Me out past 24 hours. Online help to DJI, deleted & reinstalled averything, stressing big time haha Where kan I find this menu though?? My skills are extremely basik & I'm lost. Thanks so much for Your help!
FOUND IT!!!!!!!!
IT'S FIXEDDDDDDD!!!!!!!!!!!!!!!!!!!!!!!
Thank You kindly for Your help, Mate!

lighthouse_films1 wrote on 4/12/2024, 5:46 AM

Hi there, I have the same issue & been troubleshooting, resetting & reinstalling everything.....
I kannot work out how to fix this... kould You please give detailed instruktions, I would really appreciate it.

"Enable experimental HEVC decoding" worked really well👍

Thanks Mate. I feel like I'm so klose & it's been stressing Me out past 24 hours. Online help to DJI, deleted & reinstalled averything, stressing big time haha Where kan I find this menu though?? My skills are extremely basik & I'm lost. Thanks so much for Your help!

I activated AVC decoding, but did nothing for me, HEVC's where it's at, in regards to mono recording. You'll find the preferences tab at the bottom of the option tab.

RogerS wrote on 4/12/2024, 6:40 AM

Whether you need to activate legacy AVC or experimental HEVC decoding depends on what video format the mono audio is coupled with. It will do nothing to help if you pick the wrong one.

If you don't know, MediaInfo can help you understand your media: https://www.vegascreativesoftware.info/us/forum/faq-how-to-post-mediainfo-and-vegas-pro-file-properties--104561/

In my case it was h264/AVC from Zoom, so I needed legacy AVC.

VEGASSteve wrote on 4/12/2024, 8:19 AM

A problem with 1 channel mono audio AAC could be found and fixed, this will be available with the next update. Please check messages from @VEGASDerek when the next update will be available.
Happy to read, that you could at least work around the issue..