Comments

EricLNZ wrote on 1/25/2020, 5:34 PM

What to do? Well give us some info first, as without it no one can help you.

Are you using MS14 Basic or Platinum?

What is your camera and what type of files does it produce. Mefia Info would help. Item 1 in this post refers https://www.vegascreativesoftware.info/us/forum/faq-how-to-post-mediainfo-and-vegas-pro-file-properties--104561/

How are you downloading from your camera i.e. what steps are you taking in VMS14?

Jess-Poland wrote on 1/25/2020, 6:15 PM

I'm using Movie Studio 14. Not sure about Basic or Platinum. Bought on Amazon. The camera is DVC 24.0 megapixels. I made a video using that camera and then transferred it to the laptop, hoping I can edit video in this program. And just when I opened it I heard the voice but no video. I watched all the possible videos on Youtube and couldn't find anything helpful. Probably will return the product.

Former user wrote on 1/25/2020, 6:57 PM

Did you read the link that EricLNZ provided, this is needed information?