Dropbox mp4 video does not show on Vegas 20 timeline preview window

Ronald-Maxwell wrote on 5/23/2024, 6:49 AM

I have been recording videos using the Dropbox Recorder. It downloads each video in a mp4 format. When I drag it into the Vegas 20 timeline, I can hear the audio and see the video pic-images in the timeline, but no video appears in the Preview Window. The video within the Dropbox player works. Anyone have a fix? ty

Comments

RogerS wrote on 5/23/2024, 7:10 AM

What's the format of the video? Please use MediaInfo to answer. I use Dropbox a lot but never recorded video with it: https://www.vegascreativesoftware.info/us/forum/faq-how-to-post-mediainfo-and-vegas-pro-file-properties--104561/

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mark-y wrote on 5/23/2024, 11:59 AM

I downloaded the app to test your observation, and no such problem exists here.

The video properties themselves are unremarkable. Should open in anything.

The most likely reasons for your missing preview are:

  • The video track is muted
  • The cursor is located outside the event
  • You have the video open in the Trimmer
  • Your Split Screen icon is active

That said, I found the app pretty annoying and intrusive, and as with most Dropbox extras, I have uninstalled it.

Ronald-Maxwell wrote on 5/23/2024, 12:02 PM

Thank you guys for your response! Working! It was the Preview Window being set to play what ever I clicked in the Window just to the left.

mark-y wrote on 5/23/2024, 12:26 PM

I believe you are talking about the Trimmer window. It's an older feature that some people still use.

mark-y wrote on 5/23/2024, 2:01 PM

Feel free to mark one of the replies, if you wish.

Ronald-Maxwell wrote on 5/24/2024, 10:28 AM

I am impressed with the responses and so fast! Thank you all!

mark-y wrote on 5/24/2024, 12:02 PM

Welcome.