DVD Architect Pro 5.2 Crashes while opening jobs

GeoffreyDean33 wrote on 6/19/2019, 9:47 AM

Everything worked fine yesterday, now today, every time I open a previous job, it seems to load but immediately crashes with the following error.

 

Problem Description
   Application Name:    DVD Architect Pro
   Application Version: Version 5.2 (Build 135)
   Problem:             Unmanaged Exception (0xc0000005)
   Fault Module:        C:\Program Files\FileIO Plug-Ins\stl2plg\stl2plg.dll
   Fault Address:       0x39E013D0
   Fault Offset:        0x000113D0

Fault Process Details
   Process Path:        C:\Program Files\dvdarch52.exe
   Process Version:     Version 5.2 (Build 135)

 

I have version 7 and it crashes too with the following details:

roblem Description
   Application Name:    DVD Architect
   Application Version: Version 7.0 (Build 67)
   Problem:             Unmanaged Exception (0xc0000005)
   Fault Module:        C:\Program Files (x86)\VEGAS\DVD Architect\FileIO Plug-Ins\stl2plg\stl2plg.dll
   Fault Address:       0x38EB18A8
   Fault Offset:        0x000118A8

Fault Process Details
   Process Path:        C:\Program Files (x86)\VEGAS\DVD Architect\dvdarch70.exe
   Process Version:     Version 7.0 (Build 67)
   Process Description: DVD Architect
   Process Image Date:  2017-06-15 (Thu Jun 15) 16:35:40
 

Comments

Steve Grisetti wrote on 6/20/2019, 7:13 AM

If you do a search of this error online you'll see that most indicate that this problem is related to a buggy nVidia graphics driver. You can try either updating to the latest driver or (since nVidia is notorious for releasing buggy drivers) backdating to an older driver to see if that makes a difference.

GeoffreyDean33 wrote on 6/20/2019, 8:10 AM

If you do a search of this error online you'll see that most indicate that this problem is related to a buggy nVidia graphics driver. You can try either updating to the latest driver or (since nVidia is notorious for releasing buggy drivers) backdating to an older driver to see if that makes a difference.

A few weeks ago, I uninstalled nVidia card and drivers. I even used a program that is supposed to completely delete the drivers. I then installed an AMD Radeon RX 580 card and I believe, the newest drivers: 19.5.2.

So we may be on to something related to drivers since I never had this problem before. But I'm not sure what to do.

I started down another path thinking a different encode might work better. So I encoded to H.264 AVC in TMPGEnc. When I hit the "Make BluRay" button in Architect, I got this message after it worked for a few minutes:

File name: STREAM/00001.m2ts
Status: TSWrapper.dll::CTSWrapper::ProcThreadMain::This program has a bug. - m_ptsOfNextGOP is empty.

GeoffreyDean33 wrote on 6/20/2019, 8:17 AM

I think this is the answer but I can't find the same menu as he shows in this video:

 

 

john-baker wrote on 6/20/2019, 12:31 PM

@GeoffreyDean33

Hi

I suspect that DVDA still thinks you have the old graphics card installed try re-installing DVDA, cleaning up after the un-install now that you have the new graphics card installed.

. . . . Problem Description . . . .
   Fault Module:        C:\Program Files\FileIO Plug-Ins\stl2plg\stl2plg.dll
. . . . .
Fault Process Details
   Process Path:        C:\Program Files\dvdarch52.exe
   Process Version:     Version 5.2 (Build 135) . . . .

The above sections show 2 discrepancies in the DVDA 5.2 installation, it looks like they are installed directly in the root of the Program files folder or have been moved to that location. This is incorrect the program should be installed in the same programs folder- C:\Program Files (x86)\

HTH

John EB

 

 

Last changed by john-baker on 6/20/2019, 12:36 PM, changed a total of 1 times.

Lateral thinking can get things done!

VPX, MEP Premium, MEP Pro Premium, Video Pro X4, MEP 2016, and earlier versions, Music Maker Premium, Music Maker 2016, 2015, DVD Architect 7 build 100..

Running Windows 10 64bit on Intel i7-8700K 3.2 GHz, 16Gb RAM, 1Tb + 2 x 2Tb internal HDD + 60Gb internal SSD, + 6 x 2Tb ext HDDs, Sony FDR-AX53 Video camera, Contour HD 1080 and Sony HDR-AS30V Sports cams.

GeoffreyDean33 wrote on 6/20/2019, 1:02 PM

@john-baker Dang. I was excited because your idea made a lot of sense. I did a uninstall of both programs - the older 5.2 and the newer 7.

5.2 didn't uninstall much at all. The exe file and several others were still in the C:\program folder so I deleted everything with dvda. Rebooted. Installed DVD Architect 7 - build 100. And still got the crash upon opening my BluRay job. Or any of my resent BluRay jobs. DVD's open OK. Here's the latest error:

Problem Description
   Application Name:    DVD Architect
   Application Version: Version 7.0 (Build 100)
   Problem:             Unmanaged Exception (0xc0000005)
   Fault Module:        C:\Program Files (x86)\VEGAS\DVD Architect\FileIO Plug-Ins\stl2plg\stl2plg.dll
   Fault Address:       0x38EE1868
   Fault Offset:        0x00011868

Fault Process Details
   Process Path:        C:\Program Files (x86)\VEGAS\DVD Architect\dvdarch70.exe
   Process Version:     Version 7.0 (Build 100)
   Process Description: DVD Architect
   Process Image Date:  2019-02-21 (Thu Feb 21) 02:46:14

john-baker wrote on 6/20/2019, 3:12 PM

@GeoffreyDean33

Hi

. . . . Dang . . . .

Agreed 😞!

The most obvious possibility is that the project file is corrupt. However if this is happening to several previous project this would be ruled out.

If it is a single project causing the issue and after more research on what the stlplg.dll does, ie, it handles still images in the program, it does raise the possibility that there is an issue with one or more images in the disc menu system.

Assuming it is, are the images used in the menu still in the same locations as previously and can they be viewed in a picture viewer?

HTH

John EB

Lateral thinking can get things done!

VPX, MEP Premium, MEP Pro Premium, Video Pro X4, MEP 2016, and earlier versions, Music Maker Premium, Music Maker 2016, 2015, DVD Architect 7 build 100..

Running Windows 10 64bit on Intel i7-8700K 3.2 GHz, 16Gb RAM, 1Tb + 2 x 2Tb internal HDD + 60Gb internal SSD, + 6 x 2Tb ext HDDs, Sony FDR-AX53 Video camera, Contour HD 1080 and Sony HDR-AS30V Sports cams.

GeoffreyDean33 wrote on 6/20/2019, 4:21 PM

@john-baker  John, I owe you a beer.

Six jobs. Three DVD. Three BluRay. Even after re-making the BluRay jobs, they'd crash upon re-opening. The key??? I made the main menu (the only graphic in the menu system) in Photoshop. I saved the file as a photoshop file and jpg. I've used either/or in the past so I didn't even pay attention to which I used. When I deleted the photoshop version from my project folder, the project would now open and wanting to search for a replacement. I pointed to the jpg and all is good. It seems to be working now.

Holy cow. What an ordeal?! I have to get this job out the door and I didn't know what I was going to do.

Thanks!!!

john-baker wrote on 6/20/2019, 5:20 PM

Hi

Great, thanks for letting me know.

Happy editing

John EB

Lateral thinking can get things done!

VPX, MEP Premium, MEP Pro Premium, Video Pro X4, MEP 2016, and earlier versions, Music Maker Premium, Music Maker 2016, 2015, DVD Architect 7 build 100..

Running Windows 10 64bit on Intel i7-8700K 3.2 GHz, 16Gb RAM, 1Tb + 2 x 2Tb internal HDD + 60Gb internal SSD, + 6 x 2Tb ext HDDs, Sony FDR-AX53 Video camera, Contour HD 1080 and Sony HDR-AS30V Sports cams.

GeoffreyDean33 wrote on 6/20/2019, 5:26 PM

File name: N/A
Status: MUXComp:Validating error. --- Cannot load the schema for the namespace 'http://tempuri.org/ProjectDefinition.xsd' - Data at the root level is invalid. Line 1, position 1.

 

So this happened while Preparing BluRay disc in DVD Architect. I tried so many different things I'm wondering if it doesn't like the rendered file.

john-baker wrote on 6/21/2019, 3:40 AM

@GeoffreyDean33

Hi

See this solution.

HTH

John EB

 

Lateral thinking can get things done!

VPX, MEP Premium, MEP Pro Premium, Video Pro X4, MEP 2016, and earlier versions, Music Maker Premium, Music Maker 2016, 2015, DVD Architect 7 build 100..

Running Windows 10 64bit on Intel i7-8700K 3.2 GHz, 16Gb RAM, 1Tb + 2 x 2Tb internal HDD + 60Gb internal SSD, + 6 x 2Tb ext HDDs, Sony FDR-AX53 Video camera, Contour HD 1080 and Sony HDR-AS30V Sports cams.

GeoffreyDean33 wrote on 6/21/2019, 7:22 AM

Changed temp file so as not to have any spaces.

Now getting this while DVD Architect produces BluRay.

File name: STREAM/00001.m2ts
Status: TSWrapper.dll::CTSWrapper::ProcThreadMain::Failed to read ES file. - The ES file may be shorter than the size described in the MUI file.

john-baker wrote on 6/21/2019, 8:04 AM

@GeoffreyDean33

Hi

Can you post a screen shot of the DVDA project showing the Project overview pane so we can see the structure of the disc.

Thanks

John EB

Lateral thinking can get things done!

VPX, MEP Premium, MEP Pro Premium, Video Pro X4, MEP 2016, and earlier versions, Music Maker Premium, Music Maker 2016, 2015, DVD Architect 7 build 100..

Running Windows 10 64bit on Intel i7-8700K 3.2 GHz, 16Gb RAM, 1Tb + 2 x 2Tb internal HDD + 60Gb internal SSD, + 6 x 2Tb ext HDDs, Sony FDR-AX53 Video camera, Contour HD 1080 and Sony HDR-AS30V Sports cams.

GeoffreyDean33 wrote on 6/22/2019, 6:05 AM

After changing the temp file location I was getting that new error copied above. During this process over the past couple days, I had tried both version 5.2 and 7 and at some point went back to version 7 and it's now working. I wanted to wait a day to make sure and so far so good, so I'm not sure what that last error was about. Jobs are opening and jobs are burning.