DVDA 7 Does Not Recognize 5.1 Audio Files

dpaterson wrote on 6/9/2017, 7:11 AM

Hi.

DVDA 7 only recognizes the 5.1 Surround (*.ac3) Dolby Digital AC-3 Studio files rendered from Vegas Pro 14 using the Dolby Digital AC-3 Studio files template in Vegas Pro 14. DVDA 7 will not even show the attributes of any of the other 5.1 file types within Vegas Pro 14 e.g. ATRAC 5.1, Sony Wave 64, Microsoft Wave let alone allow you to preview them or drag them onto the timeline in DVDA. Is this by design and, if so, then what are the other 5.1 templates in Vegas Pro 14 used for??? If it's by design then would I be correct in assuming that the only templates within Vegas Pro 14 that work with DVDA 7 in order to produce 5.1 Surround Sound Blu-ray disks are the Dolby Digital AC-3 Studio templates??? Pending input here: makes no sense to me i.e. why can I not render to Microsoft Wave 5.1 (which is uncompressed) and then use DVDA to create a 5.1 Surround Sound Blu-ray disk (DVDA 7 always seems to recompress my audio anyway even if I've used *.ac3 files in which case my *.ac3 files are being recompressed twice anyway as I understand it)???

Regards,

Dale.

Comments

james-ferguson wrote on 6/9/2017, 7:23 AM

I'm researching the same issue right now (Funny).

This is only a Blu-ray issue. DVD's work fine.

DVDA Requires "Dolby Digital Pro" not "Studio". This feature in VP was normally activated when you installed DVDA or DVDA Included the necessary plugins. But according to other complaints isn't available in VP14 and DVDA7 Some suggest you have to go back to DVDA5.2 and VP11-13. 2 years ago it worked fine for me, but I can't go back.

Regardless DON'T LET DVDA Re-compress the 5.1 audio. after two 6 to 18 hour render sessions for me it just scrambled the 5.1 Audio. And I've wasted a days thinking it was me.

Bottom Line, How does one produce a DVDA compliant 5.1 Surround audio files with Vega pro 14 contented edited for 5.1 surround sound??????????????

dpaterson wrote on 6/9/2017, 7:40 AM

Hi James.

Your post is not encouraging I have to say!!! LOL!!! I've just purchased the whole bundle (now in my personal capacity) and it cost a whack and I'm not about to go back and install DVDA 5.2 and VP (some earlier version).

As I said: pending some further input this makes no sense. Even Windows Media Player (of all things) can open the other types of 5.1 files and play them no problem.

I have sent Magix Support details about this the day before yesterday but they've not responded (good job, for me anyway, that this was not urgent and suffice to say I'm not impressed at all).

Regards,

Dale.

james-ferguson wrote on 6/9/2017, 8:04 AM

Hi Dale,
It must be us check out this clip from the Current DVDA web page "VEGAS DVD Architect supports the latest video and audio formats such as AVI, MPEG-2, MPEG-4 and Dolby Digital 5.1, so you can play DVDs and Blu-rays you create on almost every player or computer."

http://www.vegascreativesoftware.com/us/dvd-architect/

I'm going try calling them today myself. I recommend you do the same.

James

dpaterson wrote on 6/9/2017, 8:08 AM

Hello again.

This is a far bigger problem. I've spent some time looking through threads here and it would seem that a) Dolby Pro is no longer installed / supplied with Vegas Pro 14 / DVDA 7 and b) because of this DVDA 7 will always recompress the audio (as I understood the posts anyway). This may be the answer to one of the issues raised here.

Does Magix Support actually view these forums and respond??? Curious to know.

I will tell you this: I've seen some frightening posts here and it sure does seem that since Sony is no longer in the picture this wonderful software is becoming compromised (been using Vegas since the Sonic Foundry days but I guess few will remember those and I don't recall ever having any issues until now). I'm darn sorry that I didn't see these posts before buying I'll tell you i.e. I just assumed that things would remain the same (or better with each new release).

Regards,

Dale.

james-ferguson wrote on 6/9/2017, 2:40 PM

Cornico,

I've read a lot of posts. it looks like something I've seen. There was also a post that said they were going to resolve it in the next release. I've also heard if you have VP13 and DVDA6 you can patch VP14 to support the Dolby Digital AC-3 Pro with some hacking. (That didn't work for me)

I actually just let DVD architect 7 re-compress the 5.1 Dolby Digital AC-3 Studio with project settings of AC-3 5.1. While the audio played it was merely out the left and right speakers only and took 2 hours. when I used DVDA 6 it took 8 hours, and the audio was completely garbled. I'm out of time. if I could just paddle backwards to VP13 I could get the Pro audio tracks I need and move on.

I've tried tweeting them and filing a support ticket. Very frustrating!

dpaterson wrote on 6/10/2017, 4:03 AM

Good morning.

Thank you Cornico for the information. Much appreciated. I sure hope this is resolved real quick (as per that post on the link you sent) because this really is "not on". Why should anybody be reverting back to old versions and trying all sorts of workarounds just to be able to work the way they used to. I / we paid good money for this software making the assumption that the new version had new features and bug fixes and not stuff removed (which is going backwards not forwards).

And this is just one issue i.e. the reason for my starting this thread was to find answers from support (STILL waiting) as to why DVDA 7 recognises ONLY Dolby Digital 5.1 STUDIO files when Vegas Pro 14 allows you to render Blu-ray using Wave or Sony Perfectly Clarity (and the rest). It makes absolutely no sense that DVDA 7 cannot or will not recognise audio files rendered from Vegas Pro 14. As I said SUPPORT: STILL waiting!!!

Regards,

Dale.

james-ferguson wrote on 6/13/2017, 12:52 PM

--- Re-posted from the Update 6 thread --- https://www.vegascreativesoftware.info/us/forum/vegas-pro-14-update-6-build-252--106313/#ca662255

>Hello
>Thank you for your message.
>Dolby Digital AC3 studio is still an available format for rendering in Vegas Pro 14.  The >Dolby Digital AC3 Pro codec was removed per management decision.  
>--
>Thank you for contacting Magix Support.
>Best regards,

I tried to reply but they closed my ticket. So here's my reply.

---

FYI I am a Vegas Pro user. 

>Dolby Digital AC3 studio is still an available format for rendering in Vegas Pro 14. 

Yes. In DVDA While DD Studio will work fine with DVD's this is a 4k world now, nobody wants them. They want Blu-ray when it comes to HD Format. DD Studio doesn't work with DVD architect when you generate a Blu-ray it will require a re-compress that ends up with only the left and right speakers working dropping audio from the center and rear speakers after many hours of re-compression (9 hours in my case).

DVDA Blu-ray will only work with Dolby Pro correctly without any re-compression or audio denigration and minimizing the amount of time required to generate the disc image.  I've tried DVDA6 and DVDA7.

The removal of DD Pro is very short sighted as MP4 doesn't really support 5.1 unilaterally.

I would even like to see DTS or even ATMOS support in Vegas Pro. 

There are quite a few threads of frustrated Vegas 14 upgraders that are upset by this backwards upgrade from 13 in your support forums. Myself included.

To assume that streaming is the future is to not know the Copyrighted side of school musicals and other productions which require physical media as a means of distribution and control.  This is actually a market the Vegas Pro was perfectly positioned for.

I'm even getting request for 4K Ultra HD Disc format support. But I know that's still early. 

---
I'm confused because I thought it was just a over site (bug) that would be fixed in the next update.

 

For now as it stands with Blu-ray if you change your VP14 project back to a VP13 project, render DD Pro 5.1 and use that in DVDA6 or DVDA7 it will not re-compress and work correctly. That was how I've solved my problem for now. But 5.1 yeilds much better audio control for school plays even when played in 2.0 so this is going to continue be a issue for me, and I'd like magix to figure out a way for all of us 5.1 generators to move forward with VP14.

Thank you.

dpaterson wrote on 6/13/2017, 2:09 PM

Hello again James.

Thank you for the update and in the information. Me: I'm STILL waiting for support to address my original query on this thread (in addition to the same issue that you're raising).

Insofar as your workaround / current solution for Blu-ray: doesn't solve a problem if one does not have Vegas Pro 13 (I for one do not have Vegas Pro 13 and as previously stated I don't see why I should have to resort to any workaround whatsoever given that I purchased Vegas Pro 14 Suite outright).

I also got taken to task on another thread re: my being impatient with support. Well: the 48 hours have passed and still nothing from support on any of the above (unless we're talking 48 WORKING hours of course). Fortunately: I don't have deadlines to meet (yet) but what if I did (and there are many professionals on these forums that I'm sure do have deadlines to meet). This is not looking good at all (and I've found some other independently run forums for Vegas and it would sure seem that I'm not the only one that is having issues with the level of support or lack thereof).

Regards,

Dale.

dpaterson wrote on 6/14/2017, 4:48 AM

Hi.

This is actually now beyond a joke.

Evidently I have no choice but to capitulate and try Vegas Pro 13 and DVD Architect 6 given the lack of support and answers (at least I thought that this may temporarily solve my issues but apparently not and this is spite of my being adamant that I would not resort to doing this).

I download and installed both Vegas Pro 13 and DVD Architect 6 (this on an entirely seperate PC i.e. no previous versions of either installed). There is still no Dolby Pro available and, of course, DVD Architect 6 also insists on recompressing the Dolby Digital Studio files (trying to burn 5.1 Blu-ray). DVD Architect 6 also does not recognise, at all, any of the other 5.1 audio formats (which was my original query both on this thread and also sent to support last week Thursday).

James (if you don't mind my asking): how is it that you have Dolby Pro available in Vegas Pro 13 / DVD Architect 6??? Not sure if it makes a difference but note that both are trial versions.

Regards,

Dale.

james-ferguson wrote on 6/14/2017, 6:42 AM

I'm not sure but i think you hit the point about it being a trial version. Honestly I bought VP13 when it was first available and currently use Build(444) 64-Bit. I don't recall any trick, but people have mentioned that installing DVDA6 triggers the activation of Dolby Digital Pro in VP13. since you're on a trial that would make sense it doesn't work. I don't think its fair that you should have to spend more money, but you can still by a full version of VP13.

Hope this helps
 

dpaterson wrote on 6/14/2017, 7:46 AM

Hi James.

Thanks for the post and the input.

Well: given that I purchased Vegas Pro Suite 14.0 then Magix (theoretically anyway) should have no issue in issuing me with activation codes for Vegas Pro 13.0 and DVD Architect 6.0 (if for no other reason than the "keep me quiet" and get me "off their case") but this of course assumes that you're 100% correct re: the trial versions. One thing I also don't know is if the other packages in the suite are compatible with Vegas Pro 13.0 (Boris, NewBlue, proDAD, etc. etc. etc.)???

The above being said: even if it solved the Dolby Studio vs. Dolby Pro (and related) issues it does not explain why DVD Architect 7 (and DVD Architect 6 i.e. tested that too) does not recognise AT ALL the other 5.1 formats. It makes no sense at all (for about the tenth time). Put another way: if it DID recognise the other 5.1 formats then it would solve any (possible) licencing issues that Magix may or may not have with Dolby not so??? Out of sheer frustration I downloaded a lite version of something called "Blu-disk Studio". That reconises the other 5.1 formats rendered out of Vegas Pro 14.0 Even Windows Media Player plays (some of) the other 5.1 formats rendered out of Vegas Pro 14.0 And obviously Vegas Pro 14.0 recognises the other 5.1 formats no problem. So why not DVD Architect 7.0?? It sure would solve everybody's (including Magix's) problems with this issue.

Regards,

Dale.

dpaterson wrote on 6/15/2017, 3:46 PM

Hello.

For the sake of continuity (without double posting) and for some fresh thoughts on the above see this link:

https://www.vegascreativesoftware.info/us/forum/vegas-pro-13-dvd-architect-6-and-vegas-pro-14-suite-dvd-architect-7--107001/#ca662415

Regards,

Dale.