Error when i click render as at VEGAS PRO 15

jefgu28 wrote on 10/19/2018, 10:46 PM

my video has already been edited but can't be rendered, every time I render it as it crashes (stops working) the error is as below ... I already tried run as compabillity, disable gpu, DRAM 0MB but it doesnt take any effects. My NVIDIA version is NVIDIA GEFORCE 940MX 388.00. I already tried the version of Vegas Pro version 16 and dont have any effect too. in one of the logs I see a not supported video graphic.

my spec PC ACER E5-475G-5115
Processor Intel Core i5 Model 7200U RAM 4 GB Type Memory DDR4

Extra Information
   File:                C:\Users\ACER-PC\AppData\Local\VEGAS Pro\15.0\dx_video_grovel_x64.log
   File:                C:\Users\ACER-PC\AppData\Local\VEGAS Pro\15.0\svfx_video_grovel_x64.log
   File:                C:\Users\ACER-PC\AppData\Local\VEGAS Pro\15.0\ocio_x64.log
   File:                C:\Users\ACER-PC\AppData\Local\VEGAS Pro\15.0\dx_grovel_x64.log
   File:                C:\Users\ACER-PC\AppData\Local\VEGAS Pro\15.0\gpu_video_x64.log
   File:                C:\Users\ACER-PC\Documents\Untitled.veg

Problem Description
   Application Name:    VEGAS Pro
   Application Version: Version 15.0 (Build 384)
   Problem:             Unmanaged Exception (0xe0434352)
   Fault Module:        C:\WINDOWS\System32\KERNELBASE.dll
   Fault Address:       0x00007FF868AEA388
   Fault Offset:        0x000000000003A388

Fault Process Details
   Process Path:        C:\Program Files\VEGAS\Vegas Pro 15\vegas150.exe
   Process Version:     Version 15.0 (Build 384)
   Process Description: VEGAS Pro
   Process Image Date:  2018-06-28 (Thu Jun 28) 16:40:44