I cannot import any .mp4 files and 95% of my video files are in this format. Hundreds of them. Every time I try to import a .mp4 file I get the error "file could not be opened. Make sure the files exists and that you have access to the file/folder". I have installed codec packs, quicktime, and reinstalled. Nothing has worked so far.
Example MediaInfo:
General
Complete name : C:\Users\Volta\Desktop\LiveClip\20200123_225348.mp4
Format : MPEG-4
Format profile : Base Media / Version 2
Codec ID : mp42 (isom/mp42)
File size : 119 MiB
Duration : 13 s 754 ms
Overall bit rate : 72.3 Mb/s
Encoded date : UTC 2020-01-24 06:54:03
Tagged date : UTC 2020-01-24 06:54:03
com.android.version : 9
Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : High@L5.2
Format settings, CABAC : Yes
Format settings, ReFrames : 1 frame
Codec ID : avc1
Codec ID/Info : Advanced Video Coding
Duration : 13 s 754 ms
Bit rate : 72.1 Mb/s
Width : 3 840 pixels
Height : 2 160 pixels
Display aspect ratio : 16:9
Rotation : 90°
Frame rate mode : Variable
Frame rate : 59.037 FPS
Minimum frame rate : 39.199 FPS
Maximum frame rate : 59.094 FPS
Standard : NTSC
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.147
Stream size : 118 MiB (100%)
Title : VideoHandle
Language : English
Encoded date : UTC 2020-01-24 06:54:03
Tagged date : UTC 2020-01-24 06:54:03
Color range : Limited
Color primaries : BT.709
Transfer characteristics : BT.709
Matrix coefficients : BT.709
Audio
ID : 2
Format : AAC
Format/Info : Advanced Audio Codec
Format profile : LC
Codec ID : 40
Duration : 13 s 675 ms
Bit rate mode : Constant
Bit rate : 256 kb/s
Channel(s) : 2 channels
Channel positions : Front: L R
Sampling rate : 48.0 kHz
Frame rate : 46.875 FPS (1024 spf)
Compression mode : Lossy
Stream size : 427 KiB (0%)
Title : SoundHandle
Language : English
Encoded date : UTC 2020-01-24 06:54:03
Tagged date : UTC 2020-01-24 06:54:03
Hardware Information:
GPU RTX 2080 Super
OS Name Microsoft Windows 10 Home
Version 10.0.19043 Build 19043
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name VOLTA
System Manufacturer Gigabyte Technology Co., Ltd.
System Model Z390 AORUS PRO WIFI
System Type x64-based PC
System SKU Default string
Processor Intel(R) Core(TM) i7-9700K CPU @ 3.60GHz, 3600 Mhz, 8 Core(s), 8 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. F11, 10/15/2019
SMBIOS Version 3.1
Embedded Controller Version 255.255
BIOS Mode UEFI
BaseBoard Manufacturer Gigabyte Technology Co., Ltd.
BaseBoard Product Z390 AORUS PRO WIFI-CF
BaseBoard Version x.x
Platform Role Desktop
Secure Boot State Off
PCR7 Configuration Binding Not Possible
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume2
Locale United States
Hardware Abstraction Layer Version = "10.0.19041.1806"
User Name VOLTA\Volta
Time Zone Pacific Daylight Time
Installed Physical Memory (RAM) 32.0 GB
Total Physical Memory 31.9 GB
Available Physical Memory 21.9 GB
Total Virtual Memory 36.7 GB
Available Virtual Memory 21.4 GB
Page File Space 4.75 GB
Page File C:\pagefile.sys
Kernel DMA Protection Off
Virtualization-based security Running
Virtualization-based security Required Security Properties
Virtualization-based security Available Security Properties Base Virtualization Support, DMA Protection, UEFI Code Readonly, SMM Security Mitigations 1.0, Mode Based Execution Control
Virtualization-based security Services Configured
Virtualization-based security Services Running
Device Encryption Support Reasons for failed automatic device encryption: TPM is not usable, PCR7 binding is not supported, Hardware Security Test Interface failed and device is not Modern Standby, Un-allowed DMA capable bus/device(s) detected, Disabled by policy, TPM is not usable
A hypervisor has been detected. Features required for Hyper-V will not be displayed.