green screen for a few seconds

AsuDragon wrote on 8/20/2024, 11:11 PM

My preview screen goes from a perfect video image to a green screen for a few seconds before returning to normal.

There's no solution on the Internet, except for videos that are completely green, which is not my case. This bug only lasts a few seconds, several times in the same video.

Please don't respond with mere assumptions, I want a real solution, not techniques that will destroy my Vegas app.

I've already tried uninstalling and installing the app, but no solution.

And the green images are clearly visible on YouTube

Vegas 22.0 first version

my computer is powerful enough to run games like Hogwarts Legacy smoothly.

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Comments

Reyfox wrote on 9/24/2024, 5:52 AM

@joshua-noesser without more information, no real suggestions can be made. I looked at your User Profile to see what hardware you are using, and it's blank. Suggestion, add your computer specs to your Signature like mine below. It's one of the first things people look at when trying to help someone.

Next, what file causes this issue on your computer? What created it? Can you provide a raw sample to the cloud that can be downloaded and tested by others?

RogerS wrote on 9/24/2024, 11:44 AM

It's a known issue with MxCompound visible with many file types.

joshua-noesser wrote on 9/26/2024, 2:53 PM

@joshua-noesser without more information, no real suggestions can be made. I looked at your User Profile to see what hardware you are using, and it's blank. Suggestion, add your computer specs to your Signature like mine below. It's one of the first things people look at when trying to help someone.

Next, what file causes this issue on your computer? What created it? Can you provide a raw sample to the cloud that can be downloaded and tested by others?

It does it with almost all my files in preview. Previous versions of it have never done that.

I do mean every file type. It sounds like it is a known issue, so I am just sitting here watching and waiting. I don't think it shows up in the renders, but I haven't done anything more than a minute long yet. I will find out with the next hour-long video I am working on.

i9 - 14900k

96gb ram
4080 nvidia

windows 11

Reyfox wrote on 9/27/2024, 3:46 AM

How about supplying a sample file?

RogerS wrote on 9/27/2024, 6:09 PM

There are some on the forum from the 21.300 era.

davewire35 wrote on 11/6/2024, 8:51 AM

same issue with VP22 since 2 last build

I noticed that sometimes Vegas pro 22 presented a bug on the last frames of my videos (whether go pro or osmo pocket), which shows a dark green screen. By restarting the software, it disappears and may then appear on other videos. Are others affected by this bug?

NVIDIA GEFORCE RTX 3080TI 12Go gDDR6X 1xDVI / 3xDP / 1xHDMI PCI Express 4.0 16x and I checked for the footage, this H264 (AVC)

my graphics card is updated regularly and I didn't have this bug before and it doesn't happen all the time, thank you

SomeDude wrote on 1/9/2025, 11:58 AM

@AsuDragon There is no solution for now. We hope that in the next update this will be fixed. By now, it's something that we need to live with.

This issue is there since sony vega spro 12. It's insane when you think about it how many glitches there are that continue to be there no matter the update or even the pc you have

RogerS wrote on 1/9/2025, 6:28 PM

It's not the same issue. Same symptom, different cause.

For NVIDIA users seeing this with certain media, enabling legacy AVC decoding may help. Or setting hardware decoding to off in preferences, file io.

My hope is it will be fixed in a future update.