Hi I need urgent help!
I'm trying to edit files in MP4 and MOV formats both recorded from my cell phone, and I can't! See in the attached images, the video gives a Bug and turns green shaking! How to solve this?
No quite sure what you are trying to do. Are you wanting to get rid of the surround of the phone so just the phone is visible. ?. If so the background is not suitable to Chromakey it out as there are to many different shades. More info required
Please refer to https://www.vegascreativesoftware.info/us/forum/important-information-required-to-help-you--110457/ and provide the requested information particularly at point C.1 which requests a detailed MediaInfo report on an example of each of your video media.
One possible cause is that mobile phone video is usually recorded in Variable Frame Rate (VFR) rather than Constant Frame Rate (CFR). There are many, many reports on the forum over the years that Vegas Pro does not work well with VFR video (do a forum search re Variable Frame Rate), the recommendation usually being to convert VFR to CFR via a transcode utility such as the free HandBrake.
I found the solution to my green screen problem in vegas, I even recorded the solution in a video on youtube, follow the link below, thank you.