Comments

set wrote on 6/30/2020, 4:51 PM

As for MP3, mostly resetting Vegas Pro may work (hold ctrl+shift while starting the application), or uninstall reinstall.

 

Before resetting, can you share your log file called "fileio_x64.log" which can be found in C:\Users\<USERNAME>\AppData\Local\VEGAS Pro\17.0\fileio_x64.log ?

 

https://www.vegascreativesoftware.info/us/forum/mp3-issues-not-loaded-screeching-noisy-sound--121407/

 

Developers have been trying to fix this, so your input may be able to help.

Kacper-Majewski wrote on 6/30/2020, 5:15 PM

INFO 2020-07-01 00:05:01  Loading cached reader|renderer plugin 'AC-3 Encoder' from path 'C:\YT\FileIO Plug-Ins\ac3studioplug\ac3studioplug.dll' 
INFO 2020-07-01 00:05:01  Loading cached reader|renderer plugin 'AIFF File Format' from path 'C:\YT\FileIO Plug-Ins\aifplug\aifplug.dll' 
INFO 2020-07-01 00:05:01  Loading cached reader|renderer plugin 'AVI2 File Format' from path 'C:\YT\FileIO Plug-Ins\aviplug\aviplug.dll' 
INFO 2020-07-01 00:05:01  Loading cached reader|renderer plugin 'VEGAS Compound File Format' from path 'C:\YT\FileIO Plug-Ins\compoundplug\compoundplug.dll' 
INFO 2020-07-01 00:05:01  Loading cached reader|renderer plugin 'VEGAS Compound File Format' from path 'C:\YT\FileIO Plug-Ins\compoundplug\compoundplug.dll' 
INFO 2020-07-01 00:05:01  Loading cached reader|renderer plugin 'VEGAS Compound File Format' from path 'C:\YT\FileIO Plug-Ins\compoundplug\compoundplug.dll' 
INFO 2020-07-01 00:05:01  Loading cached renderer plugin 'MainConcept AAC File Format' from path 'C:\YT\FileIO Plug-Ins\mcaacplug\mcaacplug.dll' 
INFO 2020-07-01 00:05:01  Loading cached reader|renderer plugin 'Sony FLAC File Format' from path 'C:\YT\FileIO Plug-Ins\flacplug\flacplug.dll' 
INFO 2020-07-01 00:05:01  Loading cached reader|renderer plugin 'Sony Still File Format (GIF)' from path 'C:\YT\FileIO Plug-Ins\gifplug\gifplug.dll' 
INFO 2020-07-01 00:05:01  Loading cached reader|renderer plugin 'MainConcept AVC/AAC File Format' from path 'C:\YT\FileIO Plug-Ins\mcmp4plug2\mcmp4plug2.dll' 
INFO 2020-07-01 00:05:01  Loading cached renderer plugin 'MainConcept AVC/AAC File Format' from path 'C:\YT\FileIO Plug-Ins\mcmp4xavcs\mcmp4xavcs.dll' 
INFO 2020-07-01 00:05:01  Loading cached reader|renderer plugin 'MainConcept MPEG-1 File Format' from path 'C:\YT\FileIO Plug-Ins\mcplug2\mcplug2.dll' 
INFO 2020-07-01 00:05:01  Loading cached reader|renderer plugin 'MainConcept MPEG-2 File Format' from path 'C:\YT\FileIO Plug-Ins\mcplug2\mcplug2.dll' 
INFO 2020-07-01 00:05:01  Loading cached renderer plugin 'Sony AVC File Format' from path 'C:\YT\FileIO Plug-Ins\mp4plug3\mp4plug3.dll' 
INFO 2020-07-01 00:05:01  Loading cached reader plugin 'Sony MVC Format' from path 'C:\YT\FileIO Plug-Ins\mvcplug\mvcplug.dll' 
INFO 2020-07-01 00:05:01  Loading cached reader plugin 'Sony MXF File Format' from path 'C:\YT\FileIO Plug-Ins\mxfplug\mxfplug.dll' 
INFO 2020-07-01 00:05:01  Loading cached reader|renderer plugin 'Sony MXF File Format' from path 'C:\YT\FileIO Plug-Ins\mxfplug3\mxfplug3.dll' 
INFO 2020-07-01 00:05:01  Loading cached reader|renderer plugin 'Panasonic P2 MXF File Format' from path 'C:\YT\FileIO Plug-Ins\mxfp2\mxfp2.dll' 
INFO 2020-07-01 00:05:01  Loading cached reader|renderer plugin 'Sony XAVC File Format' from path 'C:\YT\FileIO Plug-Ins\mxfxavc\mxfxavc.dll' 
INFO 2020-07-01 00:05:01  Loading cached reader plugin 'Red R3D Format' from path 'C:\YT\FileIO Plug-Ins\redplug\redplug.dll' 
INFO 2020-07-01 00:05:01  Loading cached reader|renderer plugin 'Windows Imaging Component' from path 'C:\YT\FileIO Plug-Ins\wicplug\wicplug.dll' 
INFO 2020-07-01 00:05:01  Loading cached reader|renderer plugin 'Sony Scott Studio File Format' from path 'C:\YT\FileIO Plug-Ins\sctplug\sctplug.dll' 
INFO 2020-07-01 00:05:01  Loading cached reader|renderer plugin 'NeXT/Sun File Format Plugin' from path 'C:\YT\FileIO Plug-Ins\sflgaplg\sflgaplg.dll' 
INFO 2020-07-01 00:05:01  Loading cached reader|renderer plugin 'Sound Designer 1 File Format Plugin' from path 'C:\YT\FileIO Plug-Ins\sflgaplg\sflgaplg.dll' 
INFO 2020-07-01 00:05:01  Loading cached reader|renderer plugin 'Intervoice File Format Plugin' from path 'C:\YT\FileIO Plug-Ins\sflgaplg\sflgaplg.dll' 
INFO 2020-07-01 00:05:01  Loading cached reader|renderer plugin 'Dialogic VOX ADPCM File Format Plugin' from path 'C:\YT\FileIO Plug-Ins\sflgaplg\sflgaplg.dll' 
INFO 2020-07-01 00:05:01  Loading cached reader|renderer plugin 'Sony Perfect Clarity Audio File Format' from path 'C:\YT\FileIO Plug-Ins\sfpaplug\sfpaplug.dll' 
INFO 2020-07-01 00:05:01  Loading cached reader|renderer plugin 'Sony Stills File Format (JPEG)' from path 'C:\YT\FileIO Plug-Ins\stl2plg\stl2plg.dll' 
INFO 2020-07-01 00:05:01  Loading cached reader|renderer plugin 'Sony Stills File Format (DIB)' from path 'C:\YT\FileIO Plug-Ins\stl2plg\stl2plg.dll' 
INFO 2020-07-01 00:05:01  Loading cached reader|renderer plugin 'Sony Stills File Format (TARGA)' from path 'C:\YT\FileIO Plug-Ins\stl2plg\stl2plg.dll' 
INFO 2020-07-01 00:05:01  Loading cached reader|renderer plugin 'Sony Stills File Format (PNG)' from path 'C:\YT\FileIO Plug-Ins\stl2plg\stl2plg.dll' 
INFO 2020-07-01 00:05:01  Loading cached reader|renderer plugin 'Sony Stills File Format (PSD)' from path 'C:\YT\FileIO Plug-Ins\stl2plg\stl2plg.dll' 
INFO 2020-07-01 00:05:01  Loading cached reader plugin 'Sony DSR-DU1 File Format' from path 'C:\YT\FileIO Plug-Ins\vduplug\vduplug.dll' 
INFO 2020-07-01 00:05:01  Loading cached reader|renderer plugin 'Sony Wave File Format' from path 'C:\YT\FileIO Plug-Ins\wavplug\wavplug.dll' 
INFO 2020-07-01 00:05:01  Loading cached reader|renderer plugin 'Sony Huge Wave File Format' from path 'C:\YT\FileIO Plug-Ins\wavplug\wavplug.dll' 
INFO 2020-07-01 00:05:01  Loading cached reader plugin 'Sonic Foundry Audio File Format' from path 'C:\YT\FileIO Plug-Ins\wavplug\wavplug.dll' 
INFO 2020-07-01 00:05:01  Loading cached reader|renderer plugin 'Windows Media File Format 9 (WMV)' from path 'C:\YT\FileIO Plug-Ins\wmfplug4\wmfplug4.dll' 
INFO 2020-07-01 00:05:01  Loading cached reader|renderer plugin 'Windows Media File Format 9 (WMA)' from path 'C:\YT\FileIO Plug-Ins\wmfplug4\wmfplug4.dll' 
INFO 2020-07-01 00:05:01  Loading cached reader|renderer plugin 'Sony Ogg Vorbis File Format' from path 'C:\YT\FileIO Plug-Ins\oggplug\oggplug.dll' 
INFO 2020-07-01 00:05:01  Loading cached reader|renderer plugin 'Sony MXF HDCAM SR' from path 'C:\YT\FileIO Plug-Ins\mxfhdcamsrplug\mxfhdcamsrplug.dll' 
INFO 2020-07-01 00:05:01  Loading cached reader|renderer plugin 'Intel HEVC File Format' from path 'C:\YT\FileIO Plug-Ins\mxhevcplug\mxhevcplug.dll' 
INFO 2020-07-01 00:05:01  Loading cached reader|renderer plugin 'MAGIX Intermediate File Format' from path 'C:\YT\FileIO Plug-Ins\mxhevcplug\mxhevcplug.dll' 
INFO 2020-07-01 00:05:01  Loading cached reader plugin 'MAGIX M2TS File Format' from path 'C:\YT\FileIO Plug-Ins\mxhevcplug\mxhevcplug.dll' 
INFO 2020-07-01 00:05:01  Loading cached reader plugin 'MAGIX MKV File Format' from path 'C:\YT\FileIO Plug-Ins\mxhevcplug\mxhevcplug.dll' 
INFO 2020-07-01 00:05:01  Loading cached renderer plugin 'MAGIX AVC/AAC Renderer' from path 'C:\YT\FileIO Plug-Ins\mxavcaacplug\mxavcaacplug.dll' 
INFO 2020-07-01 00:05:01  Loading cached renderer plugin 'MAGIX HEVC/AAC Renderer' from path 'C:\YT\FileIO Plug-Ins\mxavcaacplug\mxavcaacplug.dll' 
INFO 2020-07-01 00:05:01  Loading cached reader plugin 'AVC File Format' from path 'C:\YT\FileIO Plug-Ins\so4compoundplug\so4compoundplug.dll' 
INFO 2020-07-01 00:05:02  Loading reader|renderer plugin 'Sony MXF HDCAM SR' from path 'C:\YT\FileIO Plug-Ins\mxfhdcamsrplug\mxfhdcamsrplug.dll' 
INFO 2020-07-01 00:05:02  Loading reader plugin 'Windows Imaging Component' from path 'C:\YT\FileIO Plug-Ins\wicplug\wicplug.dll' 
INFO 2020-07-01 00:05:02 *** Start of FileIO Manager log ***

VEGASHeman wrote on 6/30/2020, 6:12 PM

Thanks, @set, for the alert and prep work, and @Kacper-Majewski, for providing the FileIO log. I see from the log above that the mp3plug2.dll is not getting loaded - this is the plugin which handles MP3 files correctly, and in a normal situation, this line would show up:

INFO 2020-06-30 13:31:03  Loading cached reader|renderer plugin 'MP3 File Format' from path 'C:\Program Files\VEGAS\VEGAS Pro 17.0\FileIO Plug-Ins\mp3plug2\mp3plug2.dll'

Can you try resetting your preferences and see if the MP3 file gets loaded correctly? Please provide an updated FileIO log in case it works.

VEGASHeman wrote on 6/30/2020, 6:14 PM

Also, do you have any kind of virus scanners installed on the PC? That may block the loading of this DLL.

lenard-p wrote on 6/30/2020, 6:49 PM

It doesn't look like any antivirus detect the dll as bad https://www.virustotal.com/gui/file/42731f75df5a7a9a823e25d195450f382d9dfb89755399b030492ed6a2eeef09/detection