I can't render my project

Dexcon wrote on 11/29/2023, 4:47 AM

... but it still doesn't render because during the process it gives an error ...

What precisely is the error? When it happens next, can you take a screen copy of it and upload the image to the forum via the upload button in the header when adding comment to this thread.

Also, could you please provide details about the media that you are using especially by using a MediaInfo report (a free app) - https://mediaarea.net/en/MediaInfo/Download

RogerS wrote on 11/29/2023, 4:59 AM

My guess would be an issue with the media. Re-encoding and replacing it may help.

Otherwise what about rendering through Voukoder? It may help.

Grazie wrote on 11/29/2023, 5:31 AM

I have a notebook with a dedicated video card i7 11th generation processor, 24GB of ram and a 1tb SSD, my Vegas Pro version 21 build 187,

@k15Storm - Sounds good.

I have a project that I need to render urgently,

@k15Storm - Sure. When's that deadline? Today? Tomorrow? Next week?

.....the last time I went to render it was crashing due to lack of memory, and it didn't even use up all the memory, I saw some tutorials to solve this and I managed to solve this problem, but it still doesn't render because during the process it gives an error and closes, I've tried everything I saw on the internet, changing the settings, the internal settings, what I got was a video lasting two minutes with a rendering time of 2 hours and an error of 30, 20% of the rendering.

@k15Storm - Ouch, that's truly unacceptable.

I trusted my work to this program and I'm delaying delivery because Vegas doesn't render

@k15Storm - Well, you've come to the right place in this Open Forum. I see this is your first Post. But, as has been suggested above we do require more details if we are to help further. Your deadline might just be too much for all of us to comply with your outcomes.

Be assured we would all like to get you what you want.

k15Storm wrote on 11/29/2023, 7:14 AM

... but it still doesn't render because during the process it gives an error ...

What precisely is the error? When it happens next, can you take a screen copy of it and upload the image to the forum via the upload button in the header when adding comment to this thread.

Also, could you please provide details about the media that you are using especially by using a MediaInfo report (a free app) - https://mediaarea.net/en/MediaInfo/Download

Problem Description
Application Name: VEGAS Pro
Application Version: Version 21.0 (Build 187)
Problem: Unmanaged Exception (0xc0000005)
Fault Module: C:\Windows\SYSTEM32\VCRUNTIME140.dll
Fault Address: 0x00007FFF8413156F
Fault Offset: 0x000000000000156F

Fault Process Details
Process Path: C:\Program Files\VEGAS\VEGAS Pro 21.0\vegas210.exe
Process Version: Version 21.0 (Build 187)
Process Description: VEGAS Pro
Process Image Date: 2023-11-02 (Thu Nov 02) 21:23:24

__________________________________________________________________________

General
Complete name : D:\Downloads\menina de lata - Trim.mp4
Format : MPEG-4
Format profile : Base Media / Version 2
Codec ID : mp42 (mp41/isom)
File size : 96.9 MiB
Duration : 2 min 27 s
Overall bit rate mode : Constant
Overall bit rate : 5 515 kb/s
Frame rate : 30.000 FPS
Encoded date : 2023-11-28 01:27:49 UTC
Tagged date : 2023-11-28 01:27:49 UTC

Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : Main@L4
Format settings : CABAC / 1 Ref Frames
Format settings, CABAC : Yes
Format settings, Reference frames : 1 frame
Codec ID : avc1
Codec ID/Info : Advanced Video Coding
Duration : 2 min 27 s
Bit rate mode : Constant
Bit rate : 5 306 kb/s
Width : 1 920 pixels
Height : 1 080 pixels
Display aspect ratio : 16:9
Frame rate mode : Variable
Frame rate : 30.000 FPS
Minimum frame rate : 30.006 FPS
Maximum frame rate : 30.036 FPS
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.085
Stream size : 93.4 MiB (96%)
Encoded date : 2023-11-28 01:27:49 UTC
Tagged date : 2023-11-28 01:27:49 UTC
mdhd_Duration : 147433
Codec configuration box : avcC

Audio
ID : 2
Format : AAC LC
Format/Info : Advanced Audio Codec Low Complexity
Codec ID : mp4a-40-2
Duration : 2 min 27 s
Source duration : 2 min 27 s
Bit rate mode : Constant
Nominal bit rate : 192 kb/s
Channel(s) : 2 channels
Channel layout : L R
Sampling rate : 48.0 kHz
Frame rate : 46.875 FPS (1024 SPF)
Compression mode : Lossy
Source stream size : 3.44 MiB (4%)
Encoded date : 2023-11-28 01:27:49 UTC
Tagged date : 2023-11-28 01:27:49 UTC
mdhd_Duration : 147439

k15Storm wrote on 11/29/2023, 7:22 AM

@Grazie My deadline is December 2nd

john_dennis wrote on 11/29/2023, 8:31 AM

@k15Storm

Have you ever rendered anything successfully since "you trusted your work to this program"?

Grazie wrote on 11/29/2023, 8:37 AM

@john_dennis - I’m waiting for the reply.

k15Storm wrote on 11/29/2023, 8:57 AM

@k15Storm

Have you ever rendered anything successfully since "you trusted your work to this program"?

Yes, I rendered a short film, and everything went well, I used 4k videos recorded from a Go Pro and several layers of effects and transitions, in this now I'm using png images, video composition and just 2 layers of effects, are the images png are they being the problem? I used the same rendering settings, the only difference is the proportions, in the short film it was 2560x1444 and in this 2560x1920 the same proportions as the respective project settings

john_dennis wrote on 11/29/2023, 9:08 AM

Where are you going to show 2560 x 1920 video?

Humor me and try to render a 1920x 1080 version.

k15Storm wrote on 11/29/2023, 9:14 AM

Where are you going to show 2560 x 1920 video?

Humor me and try to render a 1920x 1080 version.

I will use it in an 8x6 meter background projection of a ballet performance, but i can try render in 1920x1080

RogerS wrote on 11/29/2023, 9:19 AM

VCRUNTIME140.dll is a crash of Visual C++ I believe. Check if those are updated? What's crashing it is a question.

You might try Voukoder as I suggested above, it's free to use and reliable and integrates into the VEGAS render options.

john_dennis wrote on 11/29/2023, 10:18 AM

@k15Storm

Don't despair with Vegas Pro. Once you get your bugs worked out, you'll be able to deliver all sorts of unusual output types all day, every day. If I can do it, anybody can.

General
Complete name                            : C:\Users\John\Desktop\Render\2560 x 1920 All Day, Every Day.mp4
Format                                   : MPEG-4
Format profile                           : Base Media / Version 2
Codec ID                                 : mp42 (isom/mp42)
File size                                : 967 MiB
Duration                                 : 5 min 9 s
Overall bit rate mode                    : Variable
Overall bit rate                         : 26.2 Mb/s
Frame rate                               : 29.970 FPS
Encoded date                             : 2023-11-29 15:58:03 UTC
Tagged date                              : 2023-11-29 15:58:03 UTC

Video
ID                                       : 2
Format                                   : AVC
Format/Info                              : Advanced Video Codec
Format profile                           : High@L5
Format settings                          : CABAC / 4 Ref Frames
Format settings, CABAC                   : Yes
Format settings, Reference frames        : 4 frames
Codec ID                                 : avc1
Codec ID/Info                            : Advanced Video Coding
Duration                                 : 5 min 9 s
Bit rate mode                            : Variable
Bit rate                                 : 26.0 Mb/s
Maximum bit rate                         : 48.0 Mb/s
Width                                    : 2 560 pixels
Height                                   : 1 920 pixels
Display aspect ratio                     : 4:3
Frame rate mode                          : Constant
Frame rate                               : 29.970 (30000/1001) FPS
Standard                                 : NTSC
Color space                              : YUV
Chroma subsampling                       : 4:2:0
Bit depth                                : 8 bits
Scan type                                : Progressive
Bits/(Pixel*Frame)                       : 0.177
Stream size                              : 960 MiB (99%)
Language                                 : English
Encoded date                             : 2023-11-29 15:58:04 UTC
Tagged date                              : 2023-11-29 15:58:04 UTC
Color range                              : Limited
Color primaries                          : BT.709
Transfer characteristics                 : BT.709
Matrix coefficients                      : BT.709
Codec configuration box                  : avcC

Audio
ID                                       : 1
Format                                   : AAC LC
Format/Info                              : Advanced Audio Codec Low Complexity
Codec ID                                 : mp4a-40-2
Duration                                 : 5 min 9 s
Bit rate mode                            : Variable
Bit rate                                 : 192 kb/s
Maximum bit rate                         : 251 kb/s
Channel(s)                               : 2 channels
Channel layout                           : L R
Sampling rate                            : 48.0 kHz
Frame rate                               : 46.875 FPS (1024 SPF)
Compression mode                         : Lossy
Stream size                              : 6.99 MiB (1%)
Language                                 : English
Encoded date                             : 2023-11-29 15:58:03 UTC
Tagged date                              : 2023-11-29 15:58:03 UTC

k15Storm wrote on 11/29/2023, 1:05 PM

@john_dennis

I put the same settings as you did and it crashed

k15Storm wrote on 11/29/2023, 1:05 PM

Extra Information
File: C:\Users\diogo\AppData\Local\VEGAS Pro\21.0\gpu_video_x64.log
File: C:\Users\diogo\AppData\Local\VEGAS Pro\21.0\fileio_x64.log
File: C:\Users\diogo\AppData\Local\VEGAS Pro\21.0\persist.prefs
File: C:\Users\diogo\AppData\Local\MAGIX\FileIO\1.0\So4HardwareDetectionError.log
File: C:\Users\diogo\AppData\Local\MAGIX\FileIO\1.0\So4HardwareDetectionOutput.xml
File: C:\Users\diogo\AppData\Local\VEGAS Pro\21.0\dx_video_grovel_x64.log
File: C:\Users\diogo\AppData\Local\VEGAS Pro\21.0\svfx_video_grovel_x64.log
File: C:\Users\diogo\AppData\Local\VEGAS Pro\21.0\ocio_x64.log
File: C:\Users\diogo\AppData\Local\VEGAS Pro\21.0\dx_grovel_x64.log
File: C:\Users\diogo\AppData\Local\VEGAS Pro\21.0\vst_grovel.log
File: C:\Users\diogo\AppData\Local\VEGAS Pro\21.0\vegas_script_x64.log
File: C:\Users\diogo\AppData\Local\VEGAS Pro\21.0\hub.log
File: D:\Videos\Arabesque\icentivo madame medo e solo leão.veg

Robert Johnston wrote on 11/29/2023, 1:51 PM

@k15Storm This is my contribution. Vegas Hub has been known to cause problems. Close that tab:

Also, take a look at the Performance Monitor on the Task Manager and see that your CPU/GPU are near idle before rendering. Sometimes Vegas Hub will run the CPU at 100% for a lengthy time. This will cause playback and rendering problems. Anyway, I keep Vegas Hub permanently closed until I need it again.

mark-y wrote on 11/29/2023, 3:34 PM

@k15Storm

Did this C++ runtime update recently? If so, uninstall it and let it reinstall overnight from the web. The DLL that threw the error is part of this package.
I had to uninstall all of the November updates because my machine froze up. I uninstalled them and let them update again overnight, and all is well.

I'm running Windows 10 22H2

k15Storm wrote on 11/29/2023, 5:44 PM

VCRUNTIME140.dll is a crash of Visual C++ I believe. Check if those are updated? What's crashing it is a question.

You might try Voukoder as I suggested above, it's free to use and reliable and integrates into the VEGAS render options.

I tried Voukoder, it's rendering a maximum of 2 minutes of video, no more than that, after rendering these 2 minutes I close and open Vegas, I'm doing this again until I can render 1 hour of video, I realized that my Vegas can't rendering for a long time for some reason, I really appreciate your help and I'm still open to suggestions

john_dennis wrote on 11/29/2023, 7:37 PM

@k15Storm said: "a maximum of 2 minutes of video"

Is Vegas Pro registered? Are you running a trial? There is a two-minute render limitation on a trial. Or, so I've been told.

k15Storm wrote on 11/29/2023, 9:11 PM

@john_dennis My Vegas Pro is registered, I've had it for about 4 months and it's not working as it should, the preview screen is red, it's crashing when I press play, a complete mess and it started to look like this 3 days ago

john_dennis wrote on 11/29/2023, 9:29 PM

You could probably get more information about your failure timeline by viewing the Windows Reliability History per this post...

https://www.vegascreativesoftware.info/us/forum/not-responding--142806/#ca893148

Grazie wrote on 11/29/2023, 10:45 PM

You’ve probably discounted this already, but how much space do you have on your drives?

john_dennis wrote on 12/2/2023, 12:01 PM

@k15Storm

Here is a strategy that I use to find a problem when it only shows at render time.

Mute half the tracks and render.

If the render fails, mute the remaining tracks and unmute the first half of the tracks.

If this render is successful, unmute one track at a time and render until the offending track causes the render to fail.

Decide what fX or media defect, etc. may be on the track that causes the render to fail and proceed with a fix or circumvention.