@Debbie-Whitmer Ok think i've found a repeatable solution or glitch however you look at it, when i drag the corner of the Pan/Crop size box it doesn't make any difference until it reaches a certain point, the the image returns to the correct state that it should be, See if this works for you?

What about using Vegas Crop FX to crop unwanted parts of the picture image and Vegas Picture in Picture FX to re-size and re-position the picture. Pan/Crop Tool cannot crop/re-size and re-position the picture all at the same time.

@Debbie-Whitmer Yep same here, cropped the image then back in Vegas the image is lost, I have to go to work but I'll have a play with it later, someone might find an answer before then tho 😉

If i click Restore in Pan.Crop i get this

PS adding an FX then swapping the FX-Pan/Crop order in the top of the Video Event FX window brought the image back, I used Levels & didn't alter the settings, it was offset to one side so i used Track Motion to centre it....

PPS Weird, I just remove the Levels FX from the Video Event window & Pan/Crop is now working as it should, I restored Track Motion & closed that window, still Pan/Crop s doing as it should 🤷‍♂️

 

@Debbie-Whitmer Ok think i've found a repeatable solution or glitch however you look at it, when i drag the corner of the Pan/Crop size box it doesn't make any difference until it reaches a certain point, the the image returns to the correct state that it should be, See if this works for you?

@Debbie-Whitmer Ok think i've found a repeatable solution or glitch however you look at it, when i drag the corner of the Pan/Crop size box it doesn't make any difference until it reaches a certain point, the the image returns to the correct state that it should be, See if this works for you?

Hi @Former user - Thank you for testing this out. I appreciate that. Wow, so I see what happened to you. So this problem has been validated. I tried what you said and the picture does show up after you push the little square in the Pan/Crop feature further into the picture. HOWEVER, when I play it back, it's not playing back correctly. When I play it back, the picture initially flashes quickly at the beginning, then the picture goes away just showing the background AGAIN and THEN the picture shows up again where you pushed the animation further in which Vegas Pro 20 is not performing properly in this scenario and it always has before. And the thing is, there are many times I just want to push in the animation in a little bit especially when the picture has not been spread out across the track very long because it's duration is supposed to be short and to push the animation further in, the picture comes forward and darts out to you really fast and with a short range picture, it needs to progress slowly and Vegas Pro 20 is not allowing that to happen. This is such a simple procedure which always worked before and the user of Vegas Pro 20 needs to be able to put the animation where he/she wants it to be and it still work properly. Thank you so much for testing. I thought it important to report this to you and, as you said, it's happening to you too. Thank you for responding!!

What about using Vegas Crop FX to crop unwanted parts of the picture image and Vegas Picture in Picture FX to re-size and re-position the picture. Pan/Crop Tool cannot crop/re-size and re-position the picture all at the same time.
 

Hi there @3POINT - Thank you so much for responding. I do not use the Vegas Crop FX in this type of scenario because I may want to label the picture at the near bottom with text as well and I can do all of that with Photoshop all in one shot. Later, I may decide to put flowers in the same picture and I have to do that in Photoshop because ALL the picture is going to be animated and it just doesn't work right in Vegas Pro 20 because when I add the flowers in the picture, I'm faced with the same problem again in Vegas Pro 20 because I modified the picture. It's so much faster to do this type of thing in Photoshop where I can make as many adjustments to the photo that I want and then go to Vegas Pro 20 for it to perform this simple animation function but, again, Vegas Pro 20 is not performing correctly. I appreciate your input so much and it's always great to come up with different solutions. However, this problem has been validated and it really needs to be fixed. Thanks again!

I just stay in Vegas and use the tools Vegas offers, which gives me enough possibilities to accomplish the tasks without the use of external applications like photoshop. The results of modifications, animations etc are then directly visible without leaving Vegas.

simple example

@3POINT - Hello there. Yes, but the animation still does not work in Vegas Pro 20 when it's needed to make a modification to any photo in the aforementioned expressed example. We now know that others are having the same problem because it's been validated. I should be able to make any modification I wish and then it becomes necessary to override the original photo every single time a photo is modified. But that is when the trouble begins in Vegas Pro 20 when wanting to use the annimation. Photoshop has absolutely no bearing on Vegas Pro 20 and is not causing the problem and MANY people use external programs to modify what is necessary to have. When someone has painted an illustration inside of photoshop, for example, and they plan to use that illustration inside of Vegas Pro 20, the artist will import that illustration inside of Vegas Pro 20. Then the artist may see something they left out so they have to go back to Photoshop to add more lines or more hair or add another tree or whatever the case may be and Vegas Pro 20 CANNOT make this kind of modification but they are necessary to make. The artist MUST then to go back to Photoshop to make that modification (that Vegas Pro 20 cannot make) but then when they come back to Vegas Pro 20, they are going to be faced with the same problem with the animation when the original illustration had to be overrided to see the new changes. When you have product that has worked for years but suddenly it's not working properly, something needs to be changed in the Vegas Pro 20 programming. Hopefully, this fix will be in the next update. Thank you for responding.

I think I complained about the same thing within the past month about Vegas 19 - if you change the dimensions of a bitmap that is already on your timeline, Vegas does not always properly update this information and the results are erratic and unpredictable until you close / reopen the project.

For example, I have had bitmaps be displayed at the wrong size, wrong aspect ratio, and sometimes I literally get a corrupted display with lines of pixels smeared across the screen… but as soon as I close and reopen the project, everything is fine. Even when everything appears to be working fine, I have often discovered later that the position or exact size is NOT what you thought it was after re-opening the project, and it had to be corrected (mostly noticeable when pixel-perfect alignment is necessary).

I think I complained about the same thing within the past month about Vegas 19 - if you change the dimensions of a bitmap that is already on your timeline, Vegas does not always properly update this information and the results are erratic and unpredictable until you close / reopen the project.

For example, I have had bitmaps be displayed at the wrong size, wrong aspect ratio, and sometimes I literally get a corrupted display with lines of pixels smeared across the screen… but as soon as I close and reopen the project, everything is fine. Even when everything appears to be working fine, I have often discovered later that the position or exact size is NOT what you thought it was after re-opening the project, and it had to be corrected (mostly noticeable when pixel-perfect alignment is necessary).

Hi @daniel-t - Exactly! You are precisely correct! And that is exactly what I have been saying from my original post. I tested it before I wrote here and it happens to me every single time. I'm so sorry you are having this problem as well because it's annoying and frustrating in having to exit out of Vegas Pro 20 and bring it back up again innumerable times when doing one project let alone many projects. I never have to do that with any program I use. I have been using Vegas Pro since Vegas Pro 8 so I've been a good customer but also take this very seriously. When you see a consistency that has worked for YEARS and all of a sudden, it doesn't work anymore, something needs to change. So, it does need to be corrected in the Vegas Pro 20 programming. As I stated before, hopefully the programmers will see this reoccuring problem and make a correction in the next update. Thank you @daniel-t very much for validating this error.

My latest project involves over 260 bitmap files that are often being changed, so I’ve definitely noticed!

My latest project involves over 260 bitmap files that are often being changed, so I’ve definitely noticed!

OH WOW! 😱 This is EXACTLY the reason why this needs to be fixed! And I know just how you feel! Thank you so much for sharing that @daniel-t!

I have been using Vegas Pro since Vegas Pro 8 so I've been a good customer but also take this very seriously. When you see a consistency that has worked for YEARS and all of a sudden, it doesn't work anymore, something needs to change. So, it does need to be corrected in the Vegas Pro 20 programming. As I stated before, hopefully the programmers will see this reoccuring problem and make a correction in the next update.

The oldest version of VP I still have installed is VP17, which behaves the same. So I doubt a little that this is just a VP20 issue.

@Debbie-Whitmer I've followed your workflow correctly as far as I can see, and I can't repro what you're seeing. The only difference is that I'm cropping the image in GIMP not Photoshop (but I can't see that making any difference). My image is a jpeg and my background is a Noise Texture.

@Debbie-Whitmer I've followed your workflow correctly as far as I can see, and I can't repro what you're seeing. The only difference is that I'm cropping the image in GIMP not Photoshop (but I can't see that making any difference). My image is a jpeg and my background is a Noise Texture.

Hello @Jack S! I hope you are doing well. Thank you for responding. All my images I use are either .jpg or .png and I always use Photoshop. But Photoshop has no bearing on Vegas Pro 20 just like your GIMP is not making Vegas Pro 20 act up in this manner. I've been doing this same thing for years with no problem. Like I said before in my original post, whenever I put a graphic photo. for example. or illustration or whatever the case may be in the track along with a background to go with it to make it look nice and then see changes I need to make to the graphic picture, then I make those changes in Photoshop and then resave the picture and override the original picture that's on the track and I see the changes ok in Vegas Pro 20. BUT the moment I use the animation using the Crop/Pan feature by pushing in the little box on the left (where the big "F" is) a little bit to make the graphic draw closer to me, the photo disappears on the display screen and it will not come back. If I cannot see the picture, then I cannot continue on using the animation for that picture in Vegas Pro 20 because it has disappeared! But the picture is still on the track with the play head on top of the picture! And I included pictures in my original post. It was actually quite shocking to see this especially when the play head was right on top of the picture. I am not the only one who is having this problem but 2 other people entered this conversation and validated the same error. I'm glad you are not having any problems with this. I've been using Vegas Pro since Vegas Pro 8 all the way up to Vegas pro 19 and have NEVER had this problem until I installed Vegas Pro 20. The ONLY WAY to make that picture come back into the display screen is to shut down Vegas Pro 20 and then bring it back up and then the picture reappears and I am able to work with it. I do a LOT of animations and I'm sure you can understand how frustrating it would be to have to constantly exit out of Vegas Pro 20 and then bring it up again innumerable times just to work on one project let alone many other projects that need to get done. Someone else who entered into this same conversation said they have a project they were working on and have over 200 bitmap images they have to produce in the same way where modifications are necessary and he said he's having the same exact problem as me. Look back and you'll see who it is. It's already been validated by two people here in this conversation that they are having the same problem. I'm glad this is not happening to you if you are following my precise step-by-step instructions because I tested it out many times before I even wrote about it here just to make sure and it happens every single time. This is something that needs further investigation by the programmers since it's been validated that the same error is happening to other people However, I'm glad it's not happening to you! That would make anyone a happy camper!! ☺️ Again, thank you so much for responding and giving your input! I appreciate that!

Sincerely,
Debbie Whitmer

I have been using Vegas Pro since Vegas Pro 8 so I've been a good customer but also take this very seriously. When you see a consistency that has worked for YEARS and all of a sudden, it doesn't work anymore, something needs to change. So, it does need to be corrected in the Vegas Pro 20 programming. As I stated before, hopefully the programmers will see this reoccuring problem and make a correction in the next update.

The oldest version of VP I still have installed is VP17, which behaves the same. So I doubt a little that this is just a VP20 issue.

@3POINT - Hi there. Please read my post to @Jack S for my latest response. It pretty much explains that I am not the only one having this problem and this error has been validated by others too. My operating system is the newest update for Windows 10 and I'm using a PC and have no other problems with any of my other programs I use and I use a lot of programs. As I stated before, I have used many versions of Vegas Pro but as soon as I upgraded to Vegas Pro 20, I'm having this particular problem with it. Thank you again for your input!

I'm not saying you're the only having this problem, but you're one of the few that use external applications to make modifications to a file (like cropping, which also could be done directly in Vegas) while that file is already in use/imported by Vegas. Normally applications don't allow to make modifications to a file that also is in use at the same time in another application.

@Debbie-Whitmer Hi Debbie. I don't doubt for one minute that you're having this problem. I've been trying to think of why this should happen with VP20 and not VP19.
Try a couple of things for me. First, when the image disappears off the preview screen, try switching the preview resolution to see if that refreshes it.
Also, have you tried unchecking the 'Close media files when not the active application' checkbox in Preferences. If you carry out the same workflow then, you will definately need to change the preview resolution to refresh the preview screen. See if either of these suggestions improve things.

One other thing that's worth trying. I don't think you've mentioned whether you've checked the update status of your graphics driver. If you haven't, give that a go. I'm on the latest NVidea driver.

Hi @Jack S - Thank you for your suggestions. It may be a few days before I get back with you because I have a couple of big video projects that are due out and it may not be until around Friday when I'm finally free. So, after those projects are complete, I'll check on the update on my graphics driver and see about your other suggestions. Just know as of right now the way everything was before Vegas Pro 20, I had no problem doing this exact thing with Vegas Pro 17, 18, and 19. I took 18 and 19 off my drive and now I only have Vegas Pro 17 and Vegas Pro 20 installed. The reason why I kept Vegas Pro 17 is because I have YEARS of projects made in Vegas Pro 17 and just wanted to keep it installed for now. So, thank you again, and I'll talk to you later.

Sincerely,
Debbie Whitmer
 

@Debbie-Whitmer Hi Debbie. I don't doubt for one minute that you're having this problem. I've been trying to think of why this should happen with VP20 and not VP19.
Try a couple of things for me. First, when the image disappears off the preview screen, try switching the preview resolution to see if that refreshes it.
Also, have you tried unchecking the 'Close media files when not the active application' checkbox in Preferences. If you carry out the same workflow then, you will definately need to change the preview resolution to refresh the preview screen. See if either of these suggestions improve things.

One other thing that's worth trying. I don't think you've mentioned whether you've checked the update status of your graphics driver. If you haven't, give that a go. I'm on the latest NVidea driver.

@Jack S - Hi and good afternoon. Okay, I'm finished with my projects and I’m back now as I said I would be.  First, I want to thank you for your suggestions in trying to help me for which it’s greatly appreciated.  Secondly, I did all three of your three (3) suggestions including updating my AMD Radeon RX 580 graphics driver to the current one (which, by the way, was only 9 months old since my last update), and all of these changes had absolutely no effect whatsoever.  It still does the same exact thing as it did before.  And the only way to bring back the .jpg picture to show up in the display preview window is to exit out of Vegas Pro 20 and bring it back up again as so stated in my original post.  This should be further investigated since others are having the same problem and the error has been validated.  Thank you again for your help. It was certainly worth a try.

@Debbie-Whitmer

There's a free tool in HappyOtterScripts that may be of use to you called Open Photo Editor. Essentially, if you want to edit a photo on the timeline, the script makes a copy of the photo (so it's non-destructive), opens the editor of your choice (I always use Photoshop) and once you've made changes and go back to Vegas, it gives you the option of adding back as a take, adding to a new track or simply replacing the image.

Here's a link to a demo I did a few years ago. https://tools4vegas.com/open-photo-editor-demo/

Again, it's included in the Free version of HOS.

@Debbie-Whitmer

There's a free tool in HappyOtterScripts that may be of use to you called Open Photo Editor. Essentially, if you want to edit a photo on the timeline, the script makes a copy of the photo (so it's non-destructive), opens the editor of your choice (I always use Photoshop) and once you've made changes and go back to Vegas, it gives you the option of adding back as a take, adding to a new track or simply replacing the image.

Here's a link to a demo I did a few years ago. https://tools4vegas.com/open-photo-editor-demo/

Again, it's included in the Free version of HOS.
 

@wwaag - Hi there. That was a very good video presentation that you did. Without me using that, when I wanted to make a modification the simple way, it would replace whatever .jpg or .png I was working on which was fine with me. I understand what you are saying and that it's non destructive which is a good thing. But usually if I modify something, it's the final copy of what I really want to keep. The thing that is perplexing to me is that I have done this simple procedure for years with Photoshop (my subscription version that I pay for) with no problems except when I installed Vegas Pro 20. Nothing else has changed on my system except for the recent updating I did for my graphics card but the same problem still exists after the update of my graphic card so there was no difference. As I stated previously, this issue should be investigated by the programmers since other people have validated this same error on their systems. But having said that, I do appreciate you sharing what you did with me, your video presentation was very good, I enjoyed watching it, and thank you for offering another solution! Hopefully, this issue will be resolved in the next update so I don't have to go through the extra installation and extra steps I must do when it was done before very easily and quickly. BTW, just as a side-note, how did you do the "red square with the pointer on the end of it to point out to people what you wanted them to see?" Was it a graphic you created and saved in a .png format extension? Just wondering. Hey, keep making those very good videos @wwaag!! 👍

@Debbie-Whitmer

Was it a graphic you created and saved in a .png format extension?

Yes. Just a simple PS creation.

@Debbie-Whitmer

Was it a graphic you created and saved in a .png format extension?

Yes. Just a simple PS creation.

@wwaag - I thought so. But it was very well done! Thank you so much for sharing!