I'm desperate with Vegas Pro!

David-Gmez wrote on 2/6/2019, 9:05 AM

Hello! I used the program (vegas pro) for a week and it went perfectly, without any problem. But then I started to go quite slow and every 5 clicks approximately it stopped working (it says that it does not respond). Not only is the preview slow but also the use of the program itself. I have watched a thousand YouTube videos and I have changed the program settings to optimize it and avoid lag and it has not helped. Also, it is impossible for my PC to fail because I have a very good computer (8GB of RAM, i5 of the best generations ...). I have had the same problem in other computers, and even the same program but different version also doesn't work. I'm desperate... Thanks in advance and sorry for my english!

Comments

j-v wrote on 2/6/2019, 9:18 AM

Also, it is impossible for my PC to fail because I have a very good computer (8GB of RAM, i5 of the best generations ...)

Is that a fact or do you think it is?
To give possible help for maybe get you out your desperation is impossible untill you publish here your details. as stated in te following link under B and C: https://www.vegascreativesoftware.info/us/forum/important-information-required-to-help-you--110457/

 

met vriendelijke groet
Marten

Camera : Pan X900, GoPro Hero7 Hero Black, DJI Osmo Pocket, Samsung Galaxy A8
Desktop :MB Gigabyte Z390M, W11 home version 24H2, i7 9700 4.7Ghz,16 DDR4 GB RAM, Gef. GTX 1660 Ti with driver
566.14 Studiodriver and Intel HD graphics 630 with driver 31.0.101.2130
Laptop  :Asus ROG Str G712L, W11 home version 23H2, CPU i7-10875H, 16 GB RAM, NVIDIA GeForce RTX 2070 with Studiodriver 576.02 and Intel UHD Graphics 630 with driver 31.0.101.2130
Vegas software: VP 10 to 22 and VMS(pl) 10,12 to 17.
TV      :LG 4K 55EG960V

My slogan is: BE OR BECOME A STEM CELL DONOR!!! (because it saved my life in 2016)

 

David-Gmez wrote on 2/7/2019, 12:36 PM

Yes, you are right, I should have read that post before writing anything.

So the Vegas is the Version 16.0 (Build 361) and my Pc has Windows 7 Pro version 6.1 (Compilation 7601: Service Pack 1. I'm trying to edit videos so I can upload them on Youtube.

I have an Intelcore i5-7400 Hz, 8GB of ram, an Nvidia GeForce GTX 1060 6GB and my system is about 64 bits.

Sorry for my english (I'm from Barcelona, Spain), and thank you beforehand!

j-v wrote on 2/7/2019, 1:12 PM

Yess thank you and now only the most important one, the MediaInfo of your sourcefiles you use in that projecttype you published.

met vriendelijke groet
Marten

Camera : Pan X900, GoPro Hero7 Hero Black, DJI Osmo Pocket, Samsung Galaxy A8
Desktop :MB Gigabyte Z390M, W11 home version 24H2, i7 9700 4.7Ghz,16 DDR4 GB RAM, Gef. GTX 1660 Ti with driver
566.14 Studiodriver and Intel HD graphics 630 with driver 31.0.101.2130
Laptop  :Asus ROG Str G712L, W11 home version 23H2, CPU i7-10875H, 16 GB RAM, NVIDIA GeForce RTX 2070 with Studiodriver 576.02 and Intel UHD Graphics 630 with driver 31.0.101.2130
Vegas software: VP 10 to 22 and VMS(pl) 10,12 to 17.
TV      :LG 4K 55EG960V

My slogan is: BE OR BECOME A STEM CELL DONOR!!! (because it saved my life in 2016)

 

David-Gmez wrote on 2/8/2019, 1:07 PM

Just by using an Eminem GIF of 3 seconds (more or less) it already slows the program down. Even if I don't have any media opened inside the program (a clean project) it doesn't run well. By the way, here is the media info of the Eminem Gif:

Format                                   : GIF
Format/Info                              : Graphics Interchange Format
File size                                : 4.15 MiB

Image
Format                                   : GIF
Format/Info                              : Graphics Interchange Format
Format profile                           : 89a
Width                                    : 480 pixels
Height                                   : 354 pixels
Display aspect ratio                     : 4:3
Compression mode                         : Lossless

Here's more info on a png text I also used when my program ran well:

Format                                   : PNG
Format/Info                              : Portable Network Graphic
File size                                : 164 KiB

Image
Format                                   : PNG
Format/Info                              : Portable Network Graphic
Format_Compression                       : LZ77
Width                                    : 1 920 pixels
Height                                   : 1 080 pixels
Bit depth                                : 32 bits
Compression mode                         : Lossless
Stream size                              : 164 KiB (100%)

 

By the way, I don't think there's any problem with the media I used because when I started using the program, everything ran well.

Thank you beforehand!

j-v wrote on 2/8/2019, 1:45 PM

Sorry, nothing I could find could be in my opinion the reason for your problem.

What is different when I play my Gifs is the filesize of the gifs and my Videocard is listed for hardware accelleration, but I think that both have nearly influence on your problem.

met vriendelijke groet
Marten

Camera : Pan X900, GoPro Hero7 Hero Black, DJI Osmo Pocket, Samsung Galaxy A8
Desktop :MB Gigabyte Z390M, W11 home version 24H2, i7 9700 4.7Ghz,16 DDR4 GB RAM, Gef. GTX 1660 Ti with driver
566.14 Studiodriver and Intel HD graphics 630 with driver 31.0.101.2130
Laptop  :Asus ROG Str G712L, W11 home version 23H2, CPU i7-10875H, 16 GB RAM, NVIDIA GeForce RTX 2070 with Studiodriver 576.02 and Intel UHD Graphics 630 with driver 31.0.101.2130
Vegas software: VP 10 to 22 and VMS(pl) 10,12 to 17.
TV      :LG 4K 55EG960V

My slogan is: BE OR BECOME A STEM CELL DONOR!!! (because it saved my life in 2016)

 

Turd wrote on 2/8/2019, 2:18 PM

I have two thoughts to contribute to this discussion:

1. I've run into issues with many versions of Vegas shutting down on me the moment I try to use media that I later learned is somehow corrupt. The corruption might not be bad enough keep a media player from working, but it might be bad enough that Vegas can't handle it. I work in a TV news environment that uses Vegas exclusively for editing. Given the hundreds of terabytes of media data I've seen in my days, the problem I described happens quite rarely -- but it does happen.

2. I've also seen the same performance issue you're having when an editor doesn't realize he/she shouldn't try to work with media clips across a network or doesn't realize he/she is working with media across a network. Unless you have a light-pipe directly connected to remote media, be sure all your source media is local to your workstation -- and by "local" I don't mean a USB connection!

Last changed by Turd on 2/20/2019, 9:58 AM, changed a total of 1 times.

Note to self (everyone else please look away -- the note that follows is a reminder for mine eyes only): Figure out a clever, kick-booty signature that suggests I'm completely aware of how to properly and exhaustively party on and that I, in fact, engage in said act on a frequent and spontaneous basis. All joking aside, listing my computer's properties is a futile endeavor. I edit multimedia in a local television station newsroom that has Vegas Pro installed on several machines with widely varied specs. We began editing non-linearly with Pinnacle Studio Version 8. That didn't last long before we upgraded to Vegas Video Version 4, then to Vegas Pro 10.

karma17 wrote on 2/9/2019, 1:57 AM

All I can think of when I read this is perhaps you have a virus or something. If the software was working fine for five days and then all of the sudden, it slowed, that would make me wonder, especially if as you say there is nothing wrong with the hardware and so far, nothing seems out of the ordinary with anything else. You'd think if it was some kind of hardware/software problem it would have manifested immediately or within a day or two. Just my gut level thoughts. I'm curious too, if you download a free program like Da Vinci Resolve, do you experience the same issues?

David-Gmez wrote on 2/9/2019, 10:26 AM

I just downloaded Da Vinci Resolve and it can't open because there's an error called "No DaVinci Resolve panels found", but I have to say that every other program runs perfectly. Only the Vegas pro doesn't run well. On the other hand, I don't think I have any virus on my pc because I just checked it with my antivirus (avast premier) and it doesn't seem to have any problem.

Eagle Six wrote on 2/9/2019, 10:55 AM

@David-Gmez being how you have made a lot of changes to the program to solve your issues, I would suggest performing a full reset on Vegas Pro, while holding down the 'Ctrl+Shift' keys, double left click on the desktop shortcut. Check the box 'Delete all cached application data', then left click on 'Yes'. This will reset the Vegas Pro settings back to the default installation (like it was during the first few days when it was running fine).

Then start a new project and using source media other than the .gif, does it now work normal? If so, add the gif and see if this changes how it runs. Just my thoughts of trying to run down the problem.

System Specs......
Corsair Obsidian Series 450D ATX Mid Tower
Asus X99-A II LGA 2011-v3, Intel X99 SATA 6 Gb/s USB 3.1/3.0 ATX Intel Motherboard
Intel Core i7-6800K 15M Broadwell-E, 6 core 3.4 GHz LGA 2011-v3 (overclocked 20%)
64GB Corsair Vengeance LPX DDR4 3200
Corsair Hydro Series H110i GTX 280mm Extreme Performance Liquid CPU Cooler
MSI Radeon R9 390 DirectX 12 8GB Video Card
Corsair RMx Series RM750X 740W 80 Plus Gold power pack
Samsung 970 EVO NVMe M.2 boot drive
Corsair Neutron XT 2.5 480GB SATA III SSD - video work drive
Western Digitial 1TB 7200 RPM SATA - video work drive
Western Digital Black 6TB 7200 RPM SATA 6Bb/s 128MB Cache 3.5 data drive

Bluray Disc burner drive
2x 1080p monitors
Microsoft Window 10 Pro
DaVinci Resolve Studio 16 pb2
SVP13, MVP15, MVP16, SMSP13, MVMS15, MVMSP15, MVMSP16

David-Gmez wrote on 2/9/2019, 12:21 PM

Thank you Eagle six, I just tried it but still doesn't work. I've made everything, from reinstalling it, testing a lot of other things... I'm desperate!

Eagle Six wrote on 2/9/2019, 12:40 PM

@David-Gmez did you download the free Resolve 15.2.3 version or the studio version? I've downloaded, installed and used Resolve since version 12, so that is a lot of updates and upgrades and it has never choked on not finding panels. So now you have 2 programs, both NLE's that your system doesn't like. Maybe a clean OS install will fix things up.

Last changed by Eagle Six on 2/9/2019, 12:57 PM, changed a total of 1 times.

System Specs......
Corsair Obsidian Series 450D ATX Mid Tower
Asus X99-A II LGA 2011-v3, Intel X99 SATA 6 Gb/s USB 3.1/3.0 ATX Intel Motherboard
Intel Core i7-6800K 15M Broadwell-E, 6 core 3.4 GHz LGA 2011-v3 (overclocked 20%)
64GB Corsair Vengeance LPX DDR4 3200
Corsair Hydro Series H110i GTX 280mm Extreme Performance Liquid CPU Cooler
MSI Radeon R9 390 DirectX 12 8GB Video Card
Corsair RMx Series RM750X 740W 80 Plus Gold power pack
Samsung 970 EVO NVMe M.2 boot drive
Corsair Neutron XT 2.5 480GB SATA III SSD - video work drive
Western Digitial 1TB 7200 RPM SATA - video work drive
Western Digital Black 6TB 7200 RPM SATA 6Bb/s 128MB Cache 3.5 data drive

Bluray Disc burner drive
2x 1080p monitors
Microsoft Window 10 Pro
DaVinci Resolve Studio 16 pb2
SVP13, MVP15, MVP16, SMSP13, MVMS15, MVMSP15, MVMSP16

Trensharo wrote on 2/10/2019, 2:44 AM

An i5 with 8GB RAM is really low end for Resolve. i5-7400 is 7th gen (2017). We're at 9th gen right now...

And it could be a configuration issue in Resolve settings. I doubt a full OS install will fix anything, and that's a pretty extreme thing to recommend so nonchalantly .

He definitely should upgrade to Windows 10. Better performance and I'm pretty sure drivers for Windows 7 aren't a priority for component vendors, at this point, except for enterprise/workstation components.

David-Gmez wrote on 2/10/2019, 9:29 AM

If there's no other way to solve this problem I'm gonna have to upgrade it to windows 10...

matthias-krutz wrote on 2/10/2019, 9:50 AM

When I look at the preferences, I see that no GPU is selected for display acceleration. The Nvidia GeForce GTX 1060 6GB is therefore not used for display acceleration. And the Dynamic RAM Preview is set to 0. This should only be done if there are problems with it.
These two settings should be corrected first.

David-Gmez wrote on 2/20/2019, 9:38 AM

Sorry for not answering before, but I couldn't due to some problems I had so I didn't have time.

So I tried to upgrade my windows 7 to windows 10, because I had problems with some other programs which, once I have upgraded to W10, do not have anymore, so I thought it would happen the same with the Vegas. But I have just tried and still doesn't work. It happens the same as when I ran Windows 7.

David-Gmez wrote on 2/20/2019, 9:46 AM

I have changed what @matthias-krutz just told me and I still have problems. Dynamic ram is now set to 200 and the Nvidia GeForce GTX 1060 6GB is used for display acceleration. I don't know what else to do...