Images in timeline but not in preview

JRey wrote on 5/30/2022, 7:36 AM

Hi

This is an odd one I have never experienced before. If I add images to the timeline they (a) might not display at all in preview (b) play out of sequence (c) if I add them in a slide show its a little of a b and c

I have removed the last windows updates and was using Kaspersky I recently switched to bit defender for AV. However I have turned off everything in Bitdefender and still have the problem.

Anyone else had this issue?

Thanks in advance.

John

Vegas Pro 18 Build 527

Operating System
  Platform: Windows 10.0 (64-bit)
  Version: 10.00.19044
  Language: English
  System locale: English
  User locale: English

Processor
  Class: Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz
  Identifier: GenuineIntel
  Number of processors: 8
  MMX available: Yes
  SSE available: Yes
  SSE2 available: Yes
  SSE3 available: Yes
  SSSE3 available: Yes
  SSE4.1 available: Yes
  SSE4.2 available: Yes

Graphics

NVIDIA GeForce GTX 970

Driver version: 30.0.15.1179

GPU is Optimal - NVIDIA

Comments

Dexcon wrote on 5/30/2022, 7:44 AM

Please refer to https://www.vegascreativesoftware.info/us/forum/important-information-required-to-help-you--110457/ and provide the requested information particularly under points B & C so that the forum has adequate knowledge about your computer and media circumstances. And especially please upload to the forum a detailed MediaInfo report of your media - point C-1 provides more information.

BTW, I see that it was suggested back in February this year that it would be a good idea for you to add your computer's specifications to your forum signature so that your computer's specifications do not need to be requested again and again with each problem posted.

Last changed by Dexcon on 5/30/2022, 7:52 AM, changed a total of 2 times.

Cameras: Sony FDR-AX100E; GoPro Hero 11 Black Creator Edition

Installed: Vegas Pro 15, 16, 17, 18, 19, 20, 21 & 22, HitFilm Pro 2021.3, DaVinci Resolve Studio 20, BCC 2025, Mocha Pro 2025.0, NBFX TotalFX 7, Neat NR, DVD Architect 6.0, MAGIX Travel Maps, Sound Forge Pro 16, SpectraLayers Pro 11, iZotope RX11 Advanced and many other iZ plugins, Vegasaur 4.0

Windows 11

Dell Alienware Aurora 11:

10th Gen Intel i9 10900KF - 10 cores (20 threads) - 3.7 to 5.3 GHz

NVIDIA GeForce RTX 2080 SUPER 8GB GDDR6 - liquid cooled

64GB RAM - Dual Channel HyperX FURY DDR4 XMP at 3200MHz

C drive: 2TB Samsung 990 PCIe 4.0 NVMe M.2 PCIe SSD

D: drive: 4TB Samsung 870 SATA SSD (used for media for editing current projects)

E: drive: 2TB Samsung 870 SATA SSD

F: drive: 6TB WD 7200 rpm Black HDD 3.5"

Dell Ultrasharp 32" 4K Color Calibrated Monitor

 

LAPTOP:

Dell Inspiron 5310 EVO 13.3"

i5-11320H CPU

C Drive: 1TB Corsair Gen4 NVMe M.2 2230 SSD (upgraded from the original 500 GB SSD)

Monitor is 2560 x 1600 @ 60 Hz

JRey wrote on 5/30/2022, 10:19 AM

Hi Dexcon

Think I got it all, check my signature. I will take a video of the timeline and attempted render, which fails and upload it.

Thanks

Vegas Pro 18 Build 527

Operating System
  Platform: Windows 10.0 (64-bit)
  Version: 10.00.19044
  Language: English
  System locale: English
  User locale: English

Processor
  Class: Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz
  Identifier: GenuineIntel
  Number of processors: 8
  MMX available: Yes
  SSE available: Yes
  SSE2 available: Yes
  SSE3 available: Yes
  SSSE3 available: Yes
  SSE4.1 available: Yes
  SSE4.2 available: Yes

Graphics

NVIDIA GeForce GTX 970

Driver version: 30.0.15.1179

GPU is Optimal - NVIDIA