Installer error

ozgurkobay wrote on 5/14/2018, 4:49 PM

I have bought the humble bundle set some time ago, never got to install until now. Seems like Vegas Pro 14 installer isn't working correctly, way to promote your product guys. I've tried downloading older c++ and NET components but none of them worked. I'll leave the error page screenshot below. I wasn't sure about using vegas over premiere and now my interest is getting even lower.

Error Page: https://imgur.com/a/Qri210Z

Hope you can find a solution, otherwise it's money wasted on nothing.

 

Notes

Product: Vegas Pro 14 (Humblebundle)

Computer: Windows 10 64bit

Comments

Red Prince wrote on 5/14/2018, 5:14 PM

way to promote your product guys.

You do realize this is the user forum, right? If you want to talk to Magix, you will be better off submitting a ticket with them, because those of us here are just users like you.

He who knows does not speak; he who speaks does not know.
                    — Lao Tze in Tao Te Ching

Can you imagine the silence if everyone only said what he knows?
                    — Karel Čapek (The guy who gave us the word “robot” in R.U.R.)

NickHope wrote on 5/15/2018, 1:45 AM

I haven't seen that error message before. Try these suggestions for troubleshooting installation: https://www.vegascreativesoftware.info/us/forum/faq-why-can-t-i-install-vegas-pro--104783/

VEGASDerek wrote on 5/15/2018, 8:35 AM

I can honestly say that I've never seen that error before, but it would point to a corrupt installer.

I would download the installer again, and before running it, make sure that "SonyInstall_1" folder and its contents are deleted from your machine.