Issue importing mp4 file

uztrew10 wrote on 3/19/2022, 5:34 PM

I am trying to import an .mp4 file into vegas pro 14:

General
Complete name : C:\Users\---------\a (1).mp4
Format : MPEG-4
Format profile : Base Media
Codec ID : isom (isom/iso2/avc1/mp41)
File size : 5.89 MiB
Duration : 6 s 730 ms
Overall bit rate : 7 344 kb/s

Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : High@L4.2
Format settings : CABAC / 4 Ref Frames
Format settings, CABAC : Yes
Format settings, Reference frames : 4 frames
Codec ID : avc1
Codec ID/Info : Advanced Video Coding
Duration : 6 s 717 ms
Bit rate : 7 215 kb/s
Nominal bit rate : 8 000 kb/s
Width : 1 920 pixels
Height : 1 080 pixels
Display aspect ratio : 16:9
Frame rate mode : Constant
Frame rate : 60.000 FPS
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.058
Stream size : 5.78 MiB (98%)
Title : VideoHandle
Writing library : x264 core 160
Encoding settings : cabac=1 / ref=3 / deblock=1:0:0 / analyse=0x3:0x113 / me=hex / subme=7 / psy=1 / psy_rd=1.00:0.00 / mixed_ref=1 / me_range=16 / chroma_me=1 / trellis=1 / 8x8dct=1 / cqm=0 / deadzone=21,11 / fast_pskip=1 / chroma_qp_offset=-2 / threads=12 / lookahead_threads=2 / sliced_threads=0 / nr=0 / decimate=1 / interlaced=0 / bluray_compat=0 / constrained_intra=0 / bframes=3 / b_pyramid=2 / b_adapt=1 / b_bias=0 / direct=1 / weightb=1 / open_gop=0 / weightp=2 / keyint=250 / keyint_min=25 / scenecut=40 / intra_refresh=0 / rc_lookahead=40 / rc=abr / mbtree=1 / bitrate=8000 / ratetol=1.0 / qcomp=0.60 / qpmin=0 / qpmax=69 / qpstep=4 / ip_ratio=1.40 / aq=1:1.00
Codec configuration box : avcC

Audio
ID : 2
Format : MPEG Audio
Format version : Version 1
Format profile : Layer 3
Format settings : Joint stereo
Codec ID : mp4a-6B
Duration : 6 s 730 ms
Bit rate mode : Constant
Bit rate : 128 kb/s
Channel(s) : 2 channels
Sampling rate : 48.0 kHz
Compression mode : Lossy
Stream size : 105 KiB (2%)
Title : SoundHandle
Default : Yes
Alternate group : 1

I am getting this error.

Comments

set wrote on 3/19/2022, 5:49 PM

Looks like a conflict due to each Video codec and Audio codec.

The Video codec is AVC and usually it pairs with Audio codec of AAC.

What your shared-mediainfo data shows the Audio codec is MPEG audio (MP3?)

If this MP4 is from other editor or screen capture application, change the encoding video codec to AVC and encoding audio codec to AAC.

If you can't resave or reedit, then you need to transcode the MP4.

uztrew10 wrote on 3/19/2022, 7:58 PM

Looks like a conflict due to each Video codec and Audio codec.

The Video codec is AVC and usually it pairs with Audio codec of AAC.

What your shared-mediainfo data shows the Audio codec is MPEG audio (MP3?)

If this MP4 is from other editor or screen capture application, change the encoding video codec to AVC and encoding audio codec to AAC.

If you can't resave or reedit, then you need to transcode the MP4.

I switched over the audio encoding to aac instead of mp3 and it works, thank you very much!

Nicholas-McMurray wrote on 8/6/2025, 7:11 PM

Looks like a conflict due to each Video codec and Audio codec.

The Video codec is AVC and usually it pairs with Audio codec of AAC.

What your shared-mediainfo data shows the Audio codec is MPEG audio (MP3?)

If this MP4 is from other editor or screen capture application, change the encoding video codec to AVC and encoding audio codec to AAC.

If you can't resave or reedit, then you need to transcode the MP4.

I switched over the audio encoding to aac instead of mp3 and it works, thank you very much!

I am having the same exact issue, but I don't know how to switch the audio/video encoding. How did you do it?

EricLNZ wrote on 8/6/2025, 7:40 PM

@Nicholas-McMurray This is a three year old thread so unlikely the OP will respond. Anyway the switching over needed to be done at the recording stage and we don't know how the recording was done. Neither do we know how you are recording (if you are) and in what format your problem files are.

Please post MediaInfo on one of your files so we can help further.

Nicholas-McMurray wrote on 8/6/2025, 9:01 PM

@Nicholas-McMurray This is a three year old thread so unlikely the OP will respond. Anyway the switching over needed to be done at the recording stage and we don't know how the recording was done. Neither do we know how you are recording (if you are) and in what format your problem files are.

Please post MediaInfo on one of your files so we can help further.

My problem files are MP4s. I recorded gameplay footage using AMD’s Adrenaline software but I don’t know if that’s much of a factor considering every other MP4 I try to import fails as well. I recently bought a new pc with an AMD 9070XT to replace my old pc with an RTX 3070. This was never an issue for me on the 3070, I imported MP4 files into the Vegas 14 all the time. To be honest, I don’t know where to find the mediainfo that everyone’s familiar with. Any and all help with this is greatly appreciated. Thank you.

EricLNZ wrote on 8/7/2025, 12:40 AM

@Nicholas-McMurray If you have MPC-HC or MPC-BE players then the media info tab they have provides info as illustrated in the first post in this thread.

Otherwise download MediaInfo app, instructions here https://www.vegascreativesoftware.info/us/forum/faq-how-to-post-mediainfo-and-vegas-pro-file-properties--104561/

RogerS wrote on 8/7/2025, 12:47 AM

In my recollection the Adrenaline software is variable framerate and not ideal for editing. If you could share MediaInfo that's helpful. You can convert media for testing (output format h264) with a free tool like ShutterEncoder to see if it works any better. https://www.shutterencoder.com/