issue when connecting to vegas Hub for perpetual licence

Marty74 wrote on 4/10/2024, 3:48 AM

hello,

trying to connect and having access to new features of subscription offerred to perpupal licence owner, but getting this error :

any infos why it could happen ? thanks !

Comments

RogerS wrote on 4/10/2024, 3:56 AM

Try to log out and log in again? I keep getting kicked out.

Marty74 wrote on 4/10/2024, 6:02 PM

Try to log out and log in again? I keep getting kicked out.

that's what i'm doing, but still the same for now :(

set wrote on 4/10/2024, 7:12 PM

Try do reset VP21: https://www.vegascreativesoftware.info/us/forum/faq-how-can-i-reset-vegas-pro-to-default-settings--104646/