Laptop: VP15 Trial crashes on start up, VMS14 Trial opens no problem

Cliff Etzel wrote on 8/30/2017, 5:11 PM

I'm grasping at straws here given the similarities of the interfaces but what do I know???

on my laptop, VMS14 Platinum trial installed and opens without issue, VP15 trial refuses to fully load - crashing on "drawing Windows"?

This is what the lock up on the start of VP15 trial looks like

I've updated the graphics drivers, made sure all Windows updates are current - Uninstalled all plugins (SeMW latest, Neat Video, etc) but it hasn't made any difference. I've uninstalled, cleaned the registry of all entries for VP15, etc and reinstalled 3 times now with no change on crashing. Installed on my desktop first time without much issue.

Anyone else having issues installing on older laptops (Dell Precision M4500, i7 Quad core, 16GB RAM, Quadro FX880M) - works great with VMS14 Trial and VP13 - not sure what else to try to get VP15 working to test on my laptop. I put a support ticket in yesterday and so far no response.

 

Comments

igniz-krizalid wrote on 8/30/2017, 5:18 PM

Why not try CTRL+SHIFT and clicking on VP15 icon?

Last changed by igniz-krizalid on 8/30/2017, 5:19 PM, changed a total of 1 times.

Main PC:

MSI X370 Pro Carbon, R7 1800X, OC Nitro RX 480 4Gb, 2X8GB DDR4 3200 CL 14, 850 EVO 500GB SSD, Dark Rock 3 cooler, Dark Power Pro 11 650W Platinum, Serenade PciE CM8888 Sound Card, MultiSync 1200p IPS 16:10 monitor, Windows 10 Pro 64bit

Second PC:

Z170XP-SLI, i7 6700K, Nitro R9 380 4Gb, 2X8GB DDR4 3200 CL 16, MX200 500 SSD, MasterAir Pro 4 cooler, XFX PRO 650W Core Edition 80+ Bronze, Xonar D1 7.1 Ch Sound Card, NEC MultiSync 1200p IPS 16:10 monitor, Windows 10 pro 64bit

Cliff Etzel wrote on 8/30/2017, 5:28 PM

Why not try CTRL+SHIFT and clicking on VP15 icon?

Already tried that as well - no change...

NickHope wrote on 8/30/2017, 11:56 PM

Please use your existing thread and not make a duplicate post: https://www.vegascreativesoftware.info/us/forum/vp15-crashes-on-startup--108372/