MOV File created in Titler Pro is unsupported in Vegas 19

Petr-Podlesak wrote on 12/17/2021, 12:11 PM

Hi, I upgraded to Vegas Pro 19 and cannot import MOV file created in Titler Pro 7 which I bought in a bundle with Vegas. First thing I did was I enabled Quick Time plugin in Depreciated features, installed Quick time player. I did not help. Still says "the file is unsupported format". But in Vegas Pro 17 MOV files work smoothly. Some other MOV files work. Only those created in Titler Pro don´t. Video conversion is useless as I need alpha channel.

Can you help? Here is a media info of the MOV file. Thanks a lot.

General
Complete name                            : D:\Videoprojects\Videoreference\František Babčický Jiří Ptáčník\Jiří Ptáčník titulka.mov
Format                                   : MPEG-4
Format profile                           : QuickTime
Codec ID                                 : qt   0000.02 (qt  )
File size                                : 3.06 MiB
Duration                                 : 8 s 0 ms
Overall bit rate mode                    : Variable
Overall bit rate                         : 3 213 kb/s
Writing application                      : Lavf57.71.100

Video
ID                                       : 1
Format                                   : PNG
Format/Info                              : Portable Network Graphic
Compression                              : Deflate
Codec ID                                 : png 
Duration                                 : 8 s 0 ms
Bit rate mode                            : Variable
Bit rate                                 : 3 212 kb/s
Width                                    : 1 920 pixels
Height                                   : 1 080 pixels
Display aspect ratio                     : 16:9
Frame rate mode                          : Constant
Frame rate                               : 25.000 FPS
Color space                              : RGBA
Bit depth                                : 8 bits
Compression mode                         : Lossless
Bits/(Pixel*Frame)                       : 0.062
Stream size                              : 3.06 MiB (100%)
Language                                 : English

Quick time plugin enabled....

...and still says "unsupported format".

Here is one of the Mov file created in Titler Pro which does not work. I tested MOV file made in Iphone and those can be imported well.

https://www.dropbox.com/s/3643mi8pqf15xxc/Ji%C5%99%C3%AD%20Pt%C3%A1%C4%8Dn%C3%ADk%20titulka.mov?dl=0

I made a test and created MOV file in Titler Pro 5 and 7 and none of them can be imported to Vegas 19. Vegas 17 can import all MOV videos perfectly Ok.

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Comments

jetdv wrote on 1/26/2022, 1:29 PM

There certainly should be no reason for VEGAS to want to recode those files. Plus, if it redoes it as an MP4, you'll lose the transparency information. You might try an older version of QT to see if that makes a difference.

Former user wrote on 1/26/2022, 1:41 PM

@nut4squirrel In your new post put the file your unable to load into Vegas in a zipped folder, (right click on your windows folder - New zipped folder) drag your MOV file in there, Open Google Chrome, top right next to your icon is a little sq with dots, click it & open Google Drive, drag the zipped folder on there, , right click on it & choose Share, in that pop-up choose at he bottom Share with anyone who has the link, then copy the link & paste in your new post comment using the chain icon at the top, I & others will happily try it to see if it's your pc or the file that's the problem.

Reyfox wrote on 1/27/2022, 8:43 AM

For some reason, I can no longer bring in TP5 mov into Vegas. I tried again, deleting the appdata folder, and still no joy. I tried VP17 and couldn't bring it in either.

Scratching my head again....

Reyfox wrote on 2/1/2022, 7:18 AM

Solved with VP19 by going into Preferences Internal and changing "Show warning for media which is not suited for edit" from TRUE to FALSE, and now the TP mov files can be dragged and dropped on the timeline and work perfectly...after doing the chroma thing.

Thanks @RogerS for this solution.

RogerS wrote on 2/1/2022, 7:54 AM

Should be "show warning...". (Hold shift and head up into the menus to get into internal preferences)

Reyfox wrote on 2/1/2022, 8:02 AM

@RogerS corrected the typo!

Glenn-Rossi wrote on 3/14/2022, 2:08 PM

Just for the record for Vegas Pro users here. I think ALL MAGIX video editing programs are affected!

I use MAGIX VPX13 with TP6 plug-in, and my MOV files created with TP6 used to work great in my VPX video productions. However, late last year I received a "security loophole alert" from one of my antivirus programs which also stated Apple will no longer support Quicktime! So, to protect my Windows 10 PC, I de-installed Quicktime.

Now I am no longer able to use my paid TP6 which exports only to MOV files in my VPX! And, my old VPX projects using MOV files no longer work even though I can open MOV files on my Windows PC using Windows Media Player! 😢 I am no expert with video productions, but it is truly sad that this "chain reaction" occured when Apple refused to continue Quicktime support on the Windows platform! I do hope, as someone here wrote, that NewBlue will soon use a different export format if Apple will no longer support Quicktime! See screenshots:

Reyfox wrote on 3/14/2022, 2:18 PM

@Glenn-Rossi Apple hasn't supported QT for Windows 8 years ago. You can have the QT player installed, but not the browser addon. Also, do you have in Options>Preferences>Deprecated Features, Enable the Quicktime Plugin, check marked?

Also, with VPX12 and MEP2022, I can play my MOV files just fine. I do have the QT player installed.

Glenn-Rossi wrote on 3/14/2022, 3:02 PM

Thanks, Reyfox. I de-installed it because I read several Internet AV warnings about security loopholes in the last Apple versions of Quicktime for Windows. If you say, it is okay to have it installed again without any browser plugin installed, then I will try that. However, your last comment is unclear to me. Do I still need to install the plug-in in a browser with the settings you mention? (Is there a difference from "addon" you mentioned and a "plug-in" or do you mean a plug-in inside my VPX13?)

Reyfox wrote on 3/14/2022, 4:24 PM

@Glenn-Rossi IIRC, if you install QT7.x, you have the option to also install in browser plugin. I didn't. I only installed the player only. I also have Bitdefender and Malwarebytes also running on my computer. Never even a warning of an attack.

Since you are using Vegas Pro, did you try check marking the Deprecated feature and see if it works in Vegas?

Former user wrote on 3/14/2022, 4:47 PM

@Glenn-Rossi Hi, many of these programs have the option to install their browser extension, as @Reyfox says just click no, I've always got the Quicktime 7.7.9 player installed & never get warnings, I never use the player it's just the codecs that it comes with that you need, I don't think i've ever read about anybody having problems getting hacked because of Quicktime installed, In the player there's some preferences but none i see are a risk, you don't need to sign in to anything or put sensitive information in, Just install it & then ignore it.

https://support.apple.com/kb/dl837?locale=en_GB

Glenn-Rossi wrote on 3/15/2022, 8:51 AM

Reyfox & Gid, many thanks for your very prompt responses and tips! I will follow your tips, and, hopefully my MAGIX VPX13 projects containing MOV files will work again! :-)

Reyfox wrote on 3/15/2022, 9:29 AM

Reyfox & Gid, many thanks for your very prompt responses and tips! I will follow your tips, and, hopefully my MAGIX VPX13 projects containing MOV files will work again! :-)

@Glenn-Rossi

I think you might be in the wrong forum? VPX13? Ask your VPX13 questions HERE.