Comments

j-v wrote on 5/21/2020, 4:01 PM

Maybe you did not select this?

met vriendelijke groet
Marten

Camera : Pan X900, GoPro Hero7 Hero Black, Samsung Galaxy A8
Desktop :MB Gigabyte Z390M, W10 home version 1909 build 18363.720, i7 9700 4.7Ghz,16 DDR4 GB RAM, Gef. GTX 1660 Ti.
Laptop  :Asus ROG GL753VD, W10 home version 1909 build 18363.720, CPU i7 7700HQ, 8 GB RAM, GeF. GTX 1050 (2 GB) + Int. HD Graphics 630(2GB).VP 16,17 and VMS PL 16,17 are installed, all latest builds
Both Nvidia GPU's have driver version 442.92 Studio Driver, desktop the Studio DHC driver
TV      :LG 4K 55EG960V

Dutch video tutorials for beginners

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GLENN-DELAUNE wrote on 5/22/2020, 9:10 AM

I do have that selected. I have many other .mov png files that work fine. For some reason these don't. Is there anything?

michael-harrison wrote on 5/22/2020, 9:42 AM

I've been using png/mov files every day for the last month on a series of videos I've done with 17. No problems at all.

How did you create the files and can you paste mediainfo data for one of the non-working ones?

GLENN-DELAUNE wrote on 5/22/2020, 12:51 PM

I've been using png/mov files every day for the last month on a series of videos I've done with 17. No problems at all.

How did you create the files and can you paste mediainfo data for one of the non-working ones?

Hi Michael, I bought them from this website. The strange thing is that they work fine in Vegas Pro 16!! I can't understand why they wouldn't work in 17. I have the latest build version too.

michael-harrison wrote on 5/22/2020, 1:08 PM

@GLENN-DELAUNE "Hi Michael, I bought them from this website"

Where?

I wasn't aware there was a store associated with this forum.

Look here for info on how to get mediainfo for input files https://www.vegascreativesoftware.info/us/forum/important-information-required-to-help-you--110457/

GLENN-DELAUNE wrote on 5/22/2020, 1:21 PM

Oh I'm sorry, I was about to post the website, "I got them from this website www. . . . ." but then I thought that might be a good idea because I don't want other people to get them and have trouble too. I got them from a website that sells graphics and stuff.