CHADD-SINES wrote on 9/25/2020, 11:56 AM

Error Info:

Extra Information

Problem Description
   Application Name:    Movie Studio Platinum
   Application Version: Version 17.0 (Build 179)
   Problem:             Unmanaged Exception (0xc0000005)
   Fault Module:        C:\Program Files\VEGAS\Movie Studio Platinum 17.0\MovieStudioPlatinum170.exe
   Fault Address:       0x00007FF9307F09F0
   Fault Offset:        0x00007FF9307F09F0

Fault Process Details
   Process Path:        C:\Program Files\VEGAS\Movie Studio Platinum 17.0\MovieStudioPlatinum170.exe
   Process Version:     Version 17.0 (Build 179)
   Process Description: Movie Studio Platinum
   Process Image Date:  2020-09-03 (Thu Sep 03) 05:15:18

j-v wrote on 9/25/2020, 12:16 PM

Give Info about your used hardware, which CPU, GPU, Windows version, what location used for install etc.

met vriendelijke groet

Camera : Pan X900, GoPro Hero7 Hero Black, DJI Osmo Pocket, Samsung Galaxy A8
Desktop :MB Gigabyte Z390M, W10 home version 20H2 , i7 9700 4.7Ghz,16 DDR4 GB RAM, Gef. GTX 1660 Ti, Intel HD graphics 630
Laptop  :Asus EVO37T, W10 home version 20H2, CPU i7-10875H, 16 GB RAM, GeF.RTX2070 + Intel HD Graphics 630,NVIDIA GeForce RTX 2070
.VP 17,18 and VMS PL 17 are installed, all latest builds, both Nvidia GPU's have driver version 460.89 Studio Driver.both Intel GPU's have driver:, DHC driver
TV      :LG 4K 55EG960V


CHADD-SINES wrote on 9/25/2020, 12:23 PM

CHADD-SINES wrote on 9/25/2020, 12:23 PM

Not much of a tech guy. So I will try.

Daniel-Thomsen wrote on 9/26/2020, 2:35 PM

I am having same problem - won't start after Build 179 update

Scott-Miller wrote on 10/4/2020, 4:56 PM

Same problem here


EricLNZ wrote on 10/4/2020, 5:39 PM

Build 179 appears to be causing problems for some. If you cannot resolve the problem you could uninstall and then install the original Platinum build found here