CHADD-SINES wrote on 9/25/2020, 11:56 AM

Error Info:

Extra Information

Problem Description
   Application Name:    Movie Studio Platinum
   Application Version: Version 17.0 (Build 179)
   Problem:             Unmanaged Exception (0xc0000005)
   Fault Module:        C:\Program Files\VEGAS\Movie Studio Platinum 17.0\MovieStudioPlatinum170.exe
   Fault Address:       0x00007FF9307F09F0
   Fault Offset:        0x00007FF9307F09F0

Fault Process Details
   Process Path:        C:\Program Files\VEGAS\Movie Studio Platinum 17.0\MovieStudioPlatinum170.exe
   Process Version:     Version 17.0 (Build 179)
   Process Description: Movie Studio Platinum
   Process Image Date:  2020-09-03 (Thu Sep 03) 05:15:18

j-v wrote on 9/25/2020, 12:16 PM

Give Info about your used hardware, which CPU, GPU, Windows version, what location used for install etc.

met vriendelijke groet

Camera : Pan X900, GoPro Hero7 Hero Black, DJI Osmo Pocket, Samsung Galaxy A8
Desktop :MB Gigabyte Z390M, W10 home version 20H2 , i7 9700 4.7Ghz,16 DDR4 GB RAM, Gef. GTX 1660 Ti.
Laptop  :Asus ROG GL753VD, W10 home version 20H2, CPU i7 7700HQ, 8 GB RAM, GeF. GTX 1050 (2 GB) + Intel HD Graphics 630(2GB).VP 17,18 and VMS PL 17 are installed, all latest builds, both Nvidia GPU's have driver version 457.30 Studio Driver.
TV      :LG 4K 55EG960V


CHADD-SINES wrote on 9/25/2020, 12:23 PM

CHADD-SINES wrote on 9/25/2020, 12:23 PM

Not much of a tech guy. So I will try.

Daniel-Thomsen wrote on 9/26/2020, 2:35 PM

I am having same problem - won't start after Build 179 update

Scott-Miller wrote on 10/4/2020, 4:56 PM

Same problem here


EricLNZ wrote on 10/4/2020, 5:39 PM

Build 179 appears to be causing problems for some. If you cannot resolve the problem you could uninstall and then install the original Platinum build found here