MP4 won't import.

TIm-Kestermont wrote on 7/30/2021, 11:24 AM

I have a large MP4 video. When I try to add it as media, I get "Warning: An error occurred while opening one or more files. The file could not be opened. Make sure the file exists and that you have access to the file/folder.

Comments

j-v wrote on 7/30/2021, 11:37 AM

Which Vegas program?
Please give the MediaInfo of those mp4 files following this advice

TIm-Kestermont wrote on 7/30/2021, 11:38 AM

Movie Studio 17 Platinum.

EricLNZ wrote on 7/30/2021, 6:58 PM

Movie Studio 17 Platinum.

@TIm-Kestermont We await Media info as per j-v's link. Whilst mp4 is a common file type it is only a container and we need to know what's inside it in order to be able to help.

TIm-Kestermont wrote on 7/30/2021, 7:17 PM

I believe the issue is file size. Putting together 1.5 hours of a documentary. The file is too large. Other smaller MP4’s work. I have plenty of space.

EricLNZ wrote on 7/30/2021, 9:01 PM

How large is it? Duration and gb or mb size? Where is it situated?