My Solution for Resolving Incomplete Uninstall of Vegas Pro 18

Stephen-Cannon wrote on 10/28/2021, 4:08 AM

I was unable to open Vegas Pro 18 following a Windows update on Sunday and I decided to reinstall it after I ran out of ideas to try. I uninstalled it using IObit Uninstaller, but when I tried to reinstall VP18, it failed and gave me a message that VP18 was already installed and I could therefore not install it. I manually deleted all files and folders with "Vegas," "Sony," and "Magix" in the name, as well as all registry entries with those words in them. I still got the same error message. I tried CCleaner, Advanced SystemCare, and other software to clean my computer, and they didn't work.

What did work after four days of wrestling with this problem is Microsoft Windows Troubleshooter, which can be used to completely uninstall programs that have been only partially uninstalled. It can be found here:

https://support.microsoft.com/en-us/topic/fix-problems-that-block-programs-from-being-installed-or-removed-cca7d1b6-65a9-3d98-426b-e9f927e1eb4d

I hope this helps someone, and if I have this same problem again in a year and can't remember how I resolved it the first time around, I hope I find this post.

 

Comments

Dexcon wrote on 10/29/2021, 5:31 AM

As a matter of interest, had you first tried the clean uninstall procedure linked at point 38 in https://www.vegascreativesoftware.info/us/forum/vegas-pro-faqs-and-troubleshooting-guides--104787/ ?

Point 38 links to https://www.vegascreativesoftware.info/us/forum/faq-how-can-i-do-a-clean-uninstall-of-vegas-pro--111205/

If yes, it seems it didn't work.

BTW, the MS Troubleshooter is good and has solved a few problems for me over the years.

Cameras: Sony FDR-AX100E; GoPro Hero 11 Black Creator Edition

Installed: Vegas Pro 15, 16, 17, 18, 19, 20, 21 & 22, HitFilm Pro 2021.3, DaVinci Resolve Studio 19.0.3, BCC 2025, Mocha Pro 2025.0, NBFX TotalFX 7, Neat NR, DVD Architect 6.0, MAGIX Travel Maps, Sound Forge Pro 16, SpectraLayers Pro 11, iZotope RX11 Advanced and many other iZ plugins, Vegasaur 4.0

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Dell Alienware Aurora 11:

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C drive: 2TB Samsung 990 PCIe 4.0 NVMe M.2 PCIe SSD

D: drive: 4TB Samsung 870 SATA SSD (used for media for editing current projects)

E: drive: 2TB Samsung 870 SATA SSD

F: drive: 6TB WD 7200 rpm Black HDD 3.5"

Dell Ultrasharp 32" 4K Color Calibrated Monitor

 

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