My vegas PRO keeps crashing while importing/editing

Loet072 wrote on 2/7/2020, 6:08 AM

Dear Community,

I have found a lot of troubles while importing and editing 4k video's. It keeps crashing so it's it's almost impossible for me to edit the video.

i've watched alot of YouTube video's but the problem has not solved yet.

I'm using an i7 with 8GB memory so i guess it is supposed to handle the clips.

I hope that any of you can help me out.

 

(I'm using vegas pro 17)

 

- Loet

Comments

j-v wrote on 2/7/2020, 6:27 AM

To help you we need more info about your used hardware, the used sourcefiles, projectproperties, use of proxies a.s.o.
How to give that info look here: https://www.vegascreativesoftware.info/us/forum/important-information-required-to-help-you--110457/

met vriendelijke groet
Marten

Camera : Pan X900, GoPro Hero7 Hero Black, DJI Osmo Pocket, Samsung Galaxy A8
Desktop :MB Gigabyte Z390M, W11 home version 24H2, i7 9700 4.7Ghz,16 DDR4 GB RAM, Gef. GTX 1660 Ti with driver
566.14 Studiodriver and Intel HD graphics 630 with driver 31.0.101.2130
Laptop  :Asus ROG Str G712L, W11 home version 25H2, CPU i7-10875H, 16 GB RAM, NVIDIA GeForce RTX 2070 with Studiodriver 591.86 and Intel UHD Graphics 630 with driver 26.20.100.7985
Vegas software: VP 10 to 23 and VMS(pl) 10,12 to 17.
TV      :LG 4K 55EG960V

My slogan is: BE OR BECOME A STEM CELL DONOR!!! (because it saved my life in 2016)

 

fr0sty wrote on 2/7/2020, 11:22 AM

Your computer does not meet the minimum requirements to run Vegas 17.

Operating system: Microsoft® Windows 10 (64-bit)

Processor: 6th Generation Intel Core i5 (or AMD equivalent) or better. 2.5 Ghz and 4 Core minimum. For 4k, 7th Generation Intel Core i7 (or AMD equivalent) or better. 3.0 Ghz and 8 Core minimum

RAM: 8 GB RAM minimum (16 GB recommended; 32 GB recommended for 4K)

Hard drive space: 1.5 GB hard-disk space for program installation; Solid-state disk (SSD) or high-speed multi-disk RAID for 4K media

Other: Microsoft .NET Framework 4.0 SP1 (included on application disc)

Internet connection: Required for registering and validating the program, as well as for some program functions. Program requires one-time registration.

NVIDIA

For hardware rendering (NVEnc):
NVIDIA® GeForce 9XX series or higher with 4 GB

AMD/ATI

AMD/ATI® Radeon with 4 GB and VCE 3.0 or higher (Radeon Pro series with 8 GB for HDR and 32 bit projects)

Intel

Intel® GPU HD Graphics 530 series or higher

 

Last changed by fr0sty on 2/7/2020, 11:24 AM, changed a total of 1 times.

Systems:

Desktop

AMD Ryzen 7 1800x 8 core 16 thread at stock speed

64GB 3000mhz DDR4

Geforce RTX 3090

Windows 10

Laptop:

ASUS Zenbook Pro Duo 32GB (9980HK CPU, RTX 2060 GPU, dual 4K touch screens, main one OLED HDR)