My VegasSuite16 crashes & renders glitch/but my14Pro is working fine?

Greg-Otterholt wrote on 10/12/2018, 12:03 AM

This (Pro Suite 16 build 261) is crashing every 20 minutes. I finally finished editing a project and every attempt at every different render - changing a multitude of render types and parameters in (Mpeg2, Mpeg4, Sony AVC, AVI, mt2, WMV, mov, etc) ends up having various and inconsistent glitches in a variety of places in the rendered video... that is if it doesn't crash first.

Everything about this so-called "upgrade" to 16 has been massively buggy for me. Can't get any legitimate help from customer service on my brand new product. SO FRUSTRATING!

I updated to the latest driver of my gpu, I've run my latest windows updates, I've uninstalled and reinstalled Vegas about 10 times now trying to band-aid a multitude of issues. This emailing back and forth and waiting days for responses from customer support is completely ineffective, a massive waste of everyone's time and of NO help so far. NOT VERY LEAN! I would like to actually talk to someone who can get this fixed.

Yet, I have no issues with Vegas Pro Suite 14... (Should have left well enough alone I guess) but love the supposed improvements touted in 16 and would seriously like the Suite 16 product I paid the BIG bucks for to actually work the way Vegas works when it's at it's best!

Please Help!!!
Greg (Been using Vegas since 2006)

Intel i7-3930k cpu @ 3.20GHz, 3201 Mhz, 6 cores, 12 logical processors
32 Gb of Ram - 64bit OS on Windows 7 Pro version 6.1.7601
GPU: Nvidia Geforce GTX570

Cameras - Sony AX-100, Sony PJ710, Sony x1000v, Sony a-57, GoPro Hero5

Comments

NickHope wrote on 10/12/2018, 1:27 AM

https://www.vegascreativesoftware.info/us/forum/important-information-required-to-help-you--110457/

Greg-Otterholt wrote on 10/15/2018, 1:50 PM

Thank you Nick Hope for responding! I'm not on here all that often... but I tried to include everything applicable that the link you posted suggested. Still no luck.
Any other suggestions? It crashes... it freezes... and still customer service is painstakingly inching along with the slowest question... and answer... session with no solutions yet.

j-v wrote on 10/15/2018, 2:54 PM

Both screenshots give a sitation where NB Titler 3 is being used and has to be executed.
Maybe it helps you, like I did in the very beginning of Vegas 16, to uninstall that Titler and all the New Blue stuff you may have.
After restarting Windows start Vegas 16 with hold Ctrl-Shift and delete the files you being are asked for.
Might this help you should be able to try some New Blue items one by one to install, if you wish them to reïnstall.