need help as MS 17 Platinum freezes

Calvin-Reed wrote on 10/9/2020, 10:36 PM

I have recently downloaded movie studio 17 platinum. After the install, the program will not load up. It freezes on the first page. I have uninstalled and reinstalled and it still doing the same thing.

Comments

Dyozo wrote on 10/10/2020, 4:54 AM

Constant freezings for me too. I have MS 17 Platinum for 2 weeks and it stops responding in different moments every time I work with it. After restart all past progress is gone.

j-v wrote on 10/10/2020, 5:38 AM

We can maybe help you both, but therefore we need more information than the program you are working with.
Beginnning with the specification of your hardware, projectproperties, MediaInfo of used sourcefiles .
Look here how to provide all this under B&C:  https://www.vegascreativesoftware.info/us/forum/important-information-required-to-help-you--110457/

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