Comments

DGates wrote on 3/4/2010, 2:06 PM
It was brutal, Tom. They're still trying to get the stains out of the drywall.
JohnnyRoy wrote on 3/4/2010, 2:12 PM
> I cannot understand why anyone needs a piece of software to help them "Ignore" someone.

I agree with Bob. You don't need a button to help you ignore. Simply ignore the posts that you don't agree with. Don't click reply. Resists the urge. Just say to yourself, "that's the silliest thing I've ever read" and move on. (that's what I do at least)

> Simply ignoring the brawl will make it go away. Attention seekers want attention, ignoring them is the only viable response.

Exactly! I played in a Rock band for 10 years, 5 nights a week and I've seen it all. The LAST thing you want to do when a physical brawl starts in the audience is stop the music. You ALWAYS continue playing like nothing is wrong and most people will never know it even took place. It works in forums too. Posts without a reply simply die and go away.

~jr
apit34356 wrote on 3/4/2010, 2:28 PM
"rs170a:
I love the monkeys.
JJK" second that! ;-)


> I cannot understand why anyone needs a piece of software to help them "Ignore" someone.

yes and no. but bob has an excellent point.

probably JohnnyRoy is correct about avoiding the bawl,........ but then....
gpsmikey wrote on 3/4/2010, 3:09 PM
As they say in other forums ...
"please don't feed the trolls" :-)

mikey
BittenByTheBug wrote on 3/4/2010, 3:25 PM
Here are 3 points from someone who is new to Vegas Pro but not new to the world of professional behaviors. I am a pro in some other area.

1) The sticky note above can not come soon enough. While this forum in general provides helpful pro-grade info, the netiquette is anything but pro. I am glad the moderator finally does something about it.

2) The best way to help a friend is to give him or her advices before things get out of hands. If anyone here has done nothing to help, or wosre, has rooted for, or joined someone to repeatedly break the rules, then don't cry foul now and try to blame someone or something else for it.

3) This forum and the world of editing is bigger than any individual or any group of individuals. No one should expect to be above the rules regardless of their expertise or seniority in the forum. There are lot of new users who would like to have this forum as a resource for a long time to come. We don't want to see this forum get shut down because of a few pros who find it impossible to observe two simple rules of netiquette.

Please be shinning examples to new users in both technical excellence and professionalism. We know you can do it. You are a group of bigger men than letting this minor episode getting in your way of extending helpful guiding hands to newbies.

Thank you.
LivingTheDream wrote on 3/4/2010, 5:48 PM
Jay - I also agree with the forum admin and other users here that things need to be kept civil. And I think it's good for everyone to get a reminder.

However, I believe that SCS would be cutting off their nose to spite their face if they ever did shut down this forum. All of their competition appears to have support forums. I cannot imagine buying a product like VPro and not having a support forum accompany it. In fact, if this forum is shut down by SCS I will stop using VPro and go with another product. I feel that the forums are that important to aiding in successful use of the software and helping to move it forward with our input. So yes, I believe it would be very short-sighted of SCS to ever shut it down.

Steve
Earl_J wrote on 3/4/2010, 6:45 PM
Hello Steve...
I do believe that Sony would make a horrendous mistake by shutting down the forum...
I also do believe that the void would immediately get filled by a Sony third-party vendor who would love to host such a forum where they could shamelessly (used in a gentle teasing manner) advertise their own products from time to time...(VASST comes immediately to mind as well as NewBlue and others) ...
It probably wouldn't take very long for other individuals to fill the void if vendors drag their feet too long...
* * *
I've had a free Ning thing site of my own for over a year with 9 loyal members... and I imagine others host sites of their own as well... or for their own production companies.
* * *
It would still devastate the user base, no doubt; but I believe the very loyal will find other avenues to maintain contact and continue the relationships established here...

Until that time... Earl J. (ever the optimist grin )
jabloomf1230 wrote on 3/4/2010, 7:00 PM
I had to laugh, when I read the comments about not needing an "Ignore User" feature, only because this is the same forum, where people complained long and loudly about the page width being too wide. The Ignore User feature isn't just a substitute for prudent reading. It mostly makes it easier to read the forum and avoid drivel.
Serena wrote on 3/4/2010, 7:16 PM
"...You are a group of bigger men than letting...."

That sounds like a challenge to the women here. ;-)
BittenByTheBug wrote on 3/4/2010, 8:01 PM
Serena:

"...You are a group of bigger men than letting...."

That sounds like a challenge to the women here. ;-)


My impression is that the ladies have always exhibited the best manners. That's why ladies were not included in that sentence. In any case, my apology if the omission offended anyone in any way.

Everyone has a off-day or off-days. Learn from it and and move on. Why is there such a huge discussion anyway? The suspension should have been strictly between the forum admin and the member(s) who were suspended.
Sebaz wrote on 3/4/2010, 8:11 PM
I agree that this forum is a valuable tool for Vegas users, and I agree with the requests of the administrator, but I think SCS should also try to bring the technology used in this forum into the current time. This forum, technologically speaking, seems from the early days of the internet. Look at most other forums and they use a far more advanced technology, not only you can easily format your typing, and more importantly, you can easily quote and multi-quote without having to enter tags manually. Time is money, and having to waste it entering these tags every time you want to reply to a particular post makes me not want to take the time to even reply. Same thing goes for links to pages, or posting a screenshot of something related to the thread, etc.

And, there's no subscriptions to threads, so we have to keep checking the forum to see if there's a reply instead of being alerted by an email. Also more time wasted.

It's not like they have to program a new forum from scratch, there's that type of forum that is used everywhere, maybe with a different skin but with the same functionality, such as Neowin, grassvalley, avsforums, etc.
Serena wrote on 3/4/2010, 8:43 PM
BittenbytheBug, that's fine! I included a "wink" so you'd recognise that I wasn't serious.
:-)
Rory Cooper wrote on 3/4/2010, 11:36 PM
That’s a big “new STICK” Y

Wasn’t me, wasn’t there, don’t know what you are all talking about in this thread ;)

LoTN wrote on 3/4/2010, 11:41 PM
It's not like they have to program a new forum from scratch, there's that type of forum that is used everywhere, maybe with a different skin but with the same functionality, such as Neowin, grassvalley, avsforums, etc.

Actually, I'd rather prefer SCS not to waste ressources on this forum technology. There are all 9c fixes to implement before.
Rob Franks wrote on 3/5/2010, 3:08 AM
Sebaz:
"This forum, technologically speaking, seems from the early days of the internet."

It seems you're having trouble reading between the lines.

Sony has no real particular interest in running these forums. This has now been tactfully mentioned by higher officials on more than a few occasions. Every time one of these big scuffles comes up Sony spends some time considering the forum's value (or lack of) in the grand scheme of things. That being the case, why would they update, upgrade and modernize?

I think the forum works just fine and I thank Sony for continuing to run it.
farss wrote on 3/5/2010, 3:50 AM
Probably worth a mention that this is not the only forum for Vegas users. The other ones that I know of are at DVInfo, COW and DMN.
The last two have a number of moderators who are well known Vegas gurus. After a newbie period DVInfo permits attachments.


Bob.
rs170a wrote on 3/5/2010, 4:04 AM
Bob is right about the other Vegas forums but, IMO, this one has the most experienced and knowledgeable users.
Also, COW and DVInfo would NEVER permit what goes on here on a daily basis as they are (quite heavily) moderated by the owners.
There's nothing wrong with that as it is their business.
I personally know several users here who, for whatever reasons, are no longer welcome on those two forums.
I'm just saying that the grass isn't always greener on the other side :-(

Mike
Richard Jones wrote on 3/5/2010, 6:11 AM
It seems that the thread I started drawing attention to the suspension of one of our number may have provoked the forum administrator's reprimand. If so I am sorry but would say in my defence that I thought the loss of one of our leading gurus. a professional with a deep knowledge of the subject and a ready willingness to help, was worth highlighting. The thread has now been withdrawn.

If you are thinking of other forums, don't forget Edward Troxel's JetDV site. With that said, however, it is the Sony forum that is by far and away the best Vegas forum of them all both because of the number of its acontributors and the incredibly high quality of its content. I sincerely hope it will continue to be as good and as well supported.

Richard
ForumAdmin wrote on 3/5/2010, 9:57 AM
Thank you, everyone, for your comments. Many of you have made excellent points, and we sincerely appreciate your commitment to maintaining the quality that this Forum has enjoyed for many years. It truly is your forum.

We here at Sony Creative Software understand the value of this forum for our users, whether you are just delving into the world of media creation, or a seasoned pro sharing your expertise. All are welcome and encouraged to participate. As you know, the information that is exchanged here on a daily basis goes far beyond just our products, into any and all related (and sometimes unrelated) disciplines. In this sense, the forum far surpasses the scope of information that we are able to provide in the form of Help files, Knowledgebase articles, etc. We credit you, the users and participants, with making this forum what it is.

To address a question that is frequently posed in this forum:

Are you listening, Sony?

Yes, we are listening. We closely monitor these forums to keep things running smoothly. In general, however, we will not respond to technical issues and feature requests publicly, for myriad reasons (legal, marketing, etc.). But the main reason is that this is a user forum, first and foremost. In order to provide you with the best possible customer service, we ask that you submit technical issues and feature requests through the appropriate portal. This gets you in contact with the right people to address your issue or question.

If you have a personality conflict with another user in the forum, please skip over their posts. If you feel that a user has violated the terms and conditions of the forum, please click on the Report Abuse button on that post, and we will handle it. We have heard your requests for an Ignore option, and we will consider it. However, at the moment, we're pretty busy developing and testing the tools of your trade. ;-)

We truly appreciate the contributions everyone has made to this forum and look forward to its continuing success, and for this, we rely on your cooperation. Thank you.
xberk wrote on 3/5/2010, 10:35 AM
We credit you, the users and participants, with making this forum what it is.

Thanks SCS. I, for one, credit you with bearing the expense of this forum which so often does go off topic. And I, for one, agree that development of Vegas is where you should be spending your time. When I've had a techical issue that is reproducible, you have always responded through the right channels but the forum has aided greatly in nailing down these issues and/or resolving them without burdening your support team. It's a win win.

p.s. I'm ready for 9.0d 64 bit ... really really ready.

Paul B .. PCI Express Video Card: EVGA VCX 10G-P5-3885-KL GeForce RTX 3080 XC3 ULTRA ,,  Intel Core i9-11900K Desktop Processor ,,  MSI Z590-A PRO Desktop Motherboard LGA-1200 ,, 64GB (2X32GB) XPG GAMMIX D45 DDR4 3200MHz 288-Pin SDRAM PC4-25600 Memory .. Seasonic Power Supply SSR-1000FX Focus Plus 1000W ,, Arctic Liquid Freezer II – 360MM .. Fractal Design case ,, Samsung Solid State Drive MZ-V8P1T0B/AM 980 PRO 1TB PCI Express 4 NVMe M.2 ,, Wundiws 10 .. Vegas Pro 19 Edit

Jay Gladwell wrote on 3/5/2010, 10:54 AM

ForumAdmin, et al, thank you!

Catwell wrote on 3/5/2010, 10:58 AM
This forum is what caused me to purchase Vegas 4 originally. The support is fantastic. I was flamed because of one of my early posts, but within minutes an experienced user stepped up and defended me. Please do all you can to keep this forum open. It is my first resource when I have problems.
Charlie
rmack350 wrote on 3/5/2010, 11:41 AM
Yes, we are listening. We closely monitor these forums to keep things running smoothly. In general, however, we will not respond to technical issues and feature requests publicly, for myriad reasons (legal, marketing, etc.). But the main reason is that this is a user forum, first and foremost. In order to provide you with the best possible customer service, we ask that you submit technical issues and feature requests through the appropriate portal. This gets you in contact with the right people to address your issue or question.

This could be a sticky of it's own with a topic name of Are we listening?

Now, on the topic of forum features...There is NO Report Abuse button on this page. I just searched the page and the words aren't on it. I'd be happy to be proved wrong but it's not anywhere in sight.

"Ignore User" would be helpful. I still have three ignored users listed on my profile page. I could add one more. I'd love it if their entire thread would stay invisible.
New system settings would be helpful. The current choices are out of date.
It'd be great if the product suggestions and technical support pages could remember or fill in some of our data automatically. One reason I don't use these much is that it's kind of a lot of work to go through the form fields over and over again. It's discouraging.

As far as behavior goes, these are stressful times and sometimes we run out of patience. I'm fully supportive of Forum Admin slapping a timeout on people (and maybe the user should be tagged as "Timeout" instead of "Suspended". At least it's a little more positive.)

Rob Mack
rmack350 wrote on 3/5/2010, 11:47 AM
Just switched over to the non-threaded view of the forum. There is a Report Abuse link in that view but not in the threaded view.

Rob