NOT RESPONDING

Serbu-FlaviuGeorge wrote on 10/28/2023, 8:53 AM

@RogerS, I made a new post as you recommended.

 

The situation is as follows: I loaded the footage into the software and started editing. At some point, without doing anything special, it got blocked and you know the message very well "not responding".

This is my computer:

Workstation DELL Precision T7810
Procesor: 2 x Intel OCTA Core Xeon E5-2667 v3 3.20 GHz (3.60 GHz Turbo, 20MB Cache)
RAM: 64 GB DDR4 ECC (8 x 8GB)
500 GB SSD Samsung 870 EVO nou + 2 TB HDD
Video: nVidia Quadro M6000 - 12GB GDDR5 / 384 bit / 3072 CUDA Cores

It's a good setup for editing.

thanks for help

Comments

john_dennis wrote on 10/28/2023, 8:59 AM

Look at Reliability History to learn more about the errors you are getting.

https://www.vegascreativesoftware.info/us/forum/not-responding--142806/#ca893148

Serbu-FlaviuGeorge wrote on 10/28/2023, 9:08 AM

I know, I didn't find anything concrete there.

@RogerS told me to open a new post, so... I wait for an answer not a link.

Thanks anyway for the involvement.

john_dennis wrote on 10/28/2023, 10:08 AM

@Serbu-FlaviuGeorge said: "I wait for an answer not a link."

This is a user-to-user forum. Solving your problem over the Internet is likely to involve a lot of input from you.

The number of things that can cause an application to "not respond" is greater than 1, so, no one on this or any other technical forum, can give you an answer without some underlying data about what you were doing, the state of the machine and potentially many other factors.

I'm going to go shoot something while you wait. It'll be a while.

RogerS wrote on 10/28/2023, 11:13 PM

For the Quadro are you using recent drivers for it? If not try updating.

What version of VEGAS are you using?

Can you share MediaInfo for the main type of media you use? https://www.vegascreativesoftware.info/us/forum/faq-how-to-post-mediainfo-and-vegas-pro-file-properties--104561/

John's tip for how to use the Windows reliability history to see the cause of the crash is a good one. Worth a try as it may give a clue!

Serbu-FlaviuGeorge wrote on 10/29/2023, 6:43 AM

@RogerS I use Vegas Pro 21.0

For the Quadro are you using recent drivers for it? If not try updating.

ok, I will

RogerS wrote on 10/29/2023, 6:46 AM

Sounds good.

Do share details on the media, preferably MediaInfo when you can- some media players like MPC have this embedded when you go to file/properties. Otherwise the free application is very helpful.