I did a couple of simple tests here and I don't have a problem. Do you have any master fx in your projects? Does this happen even on an empty project?

I know SCS support is greatly lacking but if you don't report such bugs you can't expect them to get fixed.

My Account > My Support > Ask A Question

Thanks for the reply, Nick. I just tested your question and yes, the behavior is still there with no project loaded. I don't think it can be my computer because this doesn't happen in V 12. As for reporting this? I will give it a go but do not expect results (It should be a given that someone at Sony reads these posts -- isn't this why we are here and not elsewhere, where forum software aren't as antiquated?)

Interesting: I went to the spot you suggested and found that all my unsolved questions were labeled "solved" and then found a line telling me I am not on a support plan with a link to sign up with a credit card. Yikes! We are expected to pay for reporting bugs?!

I've never noticed those support plans. You can still report a bug without a plan, using the "ask a question" link above the "Support Plans" section.

After SCS reply to your question they will send you an email that includes the following line, hence why all your questions are marked "solved". Clearing the inbox seems to be their priority, unfortunately.

...We will assume your issue has been resolved if we do not hear from you within 48 hours....

In my experience, the more concise detail you provide in a bug report, the more chance you have of it being acknowledged or even fixed. Attaching illustrative screengrabs, projects, media etc. to the question all help.

Having said that, the only bug I ever remember having fixed was as a result of a post on this forum, not a formal report. So it always pays to post here too. SCS personnel seem to go through phases of being active here and then fade away again. So you just never know when you might catch the right person on the right day.

I'm seeing exactly the same thing in build 428.

sorry, I also can't reproduce your problem. Do you have any special audio hardware or driver installed?

Nothing special, just native Windows whatever. My soundtracks are very simple *.wav made by a professional sound studio and composer -- and again, the same project played in V 12 causes no problems.

Actually, it'll freeze when I open V 13 with no project whatsoever; no tracks even. I just touch the Mater slider which makes the slider's handle turn blue and everything freezes. Make sure you are testing it with the remote Preview window's Preview/Master sliders which you can dock to your preview window for handy accessibility.

Sorry, I haven't chipped back in here for a while. Mine freezes regardless of a project or not. My audio hardware is a PreSonus Firebox (Firewire) soundcard which is great and has never caused any problems with prior versions.

Regards
David

Do you get the same freezing behaviour if you choose a different Audio Device?
e.g. "Microsoft Sound Mapper", "Direct Sound Surround Mapper" or "Windows Classic Wave Driver"

Nope; it's all the same to this bug. As I said somewhere above, the thing will freeze even on a completely empty Vegas 13 with no tracks whatsoever.

Sorry guys, I still cant reproduce it. Here is my windows layout with the master bus fader next to the preview window.

I can slide the slider with the mouse at both locations, the window and the track but nothing happens, all normal, no lock up. I can also do it while playback is running. Am I missing something?

@oldsmoke :

Quickly checked since you keep repeating you can't simulate the bug .
You are working with the default 1 monitor layout and then it indeed works.

Dual monitor , where the Master Audio Mixer is on the second monitor screen ( working like that since version ... ) , the mouse gets stuck when trying to adjust the level .

My workstations have the timelines on the entire screen of monitor 1 whilst trimmer , audio mix master , preview etc... are on monitor 2.( and 3 ) .

Noticed since Vegas 12 the windows lay-outs are saved differently from all previous versions , also since vegas 12 my normal saved lay-outs do not come up when restarting vegas 12 ( and 13 ) and I , each time need to reload saved lay-ouit after a restart of vegas 12 ( and 13 ) .
Maybe this particluar mouse stuck on audio master , is also related to this .
Anyway this mouse stuck is a bug and confirmed to be at creative cow .

My mouse (or Wacom pen) gets stuck only on 13, never on 12, with both versions having the same layout. I tried deleting all sound related windows with the exception of the preview Master sliders and my mouse still got stuck. I tried scrunching the entire GUI onto one screen and that didn't change anything -- but I have 4 screens and that might be another influence all together. What you say, wilvan, might also have something to do with why my Explorer window becomes transparent as soon as I open my external preview window onto monitor 4.

Paul ,

Only version 13 indeed with mouse getting stuck.on audio master mixer.

me referring to 12 was meant to make clear that since version 12 , vegas saves the customised lay-outs differently and since version 12 I need to reload customised and saved lay-out each time after fresh start of vegas.
That means somethng there was introduced . Since vegas 13 is the successor of 12 and adding stuff to 12 , more bizar things are likely to be introduced in the windows lay-outs since the basics in the change of saving lay-outs was introduced in 12.
( like this mouse stuck for example , not necessarily , but might , since works with default windows lay-out and not with audio master mix on second monitor... )

12 also has perfectly smooth playbacks at Good/Full quality (for the1080p avi layers I work with) whereas 13 will hiccup over certain events, but 13 renders better, so I end up alternating between the two.

wilvan

I actually have a 4 monitor setup, I just used the standard layout because the picture is smaller. In my 4 monitor laayout the preview window, trimmer, mixing concsole with master fader, fx and scopes are on a seperate monitor. Anyways, it does not happen here in any layout.

You mentioned that you use a Wacom tablet and I think this is where the porblem lies. The Wacom drivers have caused problems in the past and this might well be a reocurance of it. Have you tried to move the Vegas layout so that the timeline is on the other monitor and the master bus on the main monitor? Basicaly swap the two layout windows? Mayb the Wacom driver cant handle the second monitor when Vegas is open.
VP13 uses a different version of .Net from VP12 hence there can be different issues.

In my case the preview monitor is larger and of superior quality and it sits on top of the array of three monitors below, so my Vegas Interface is stretched across just the three monitors below.

But the possibility of a Wacom interference is an interesting thought (and not beyond Wacom's behavior at all). Alas it is impossible for me to produce without. Now I doubt David Johns, who started this thread, uses a Wacom so that would eliminate Wacom as the culprit.

oldsmoke :

FYI , Paul is using a wacom something , I am not .

Pure clean workstations for video editing only and solely and with sony vegas and after effects .

Anyway , I am 1 step further , i.e. when I use the standard lay-out as you did post here above , the slider works normal again .

Back to business now , it is what it is , 12 works OK for the basic editing

wilvan

Which of your systems has the issue or does it affect all three?

oldsmoke :

On all 3 the same but I now did undock the master audio mixer and that seems
to make it work normal again.

Still working with 12 though since a few present projects need to be rendered to AC3 audio ( for DVD ) and noticed that vegas 13 , when increasing dB of a track ( or more tracks ) works fine in preview ( hearing ) but when rendered to AC3 , the increase ( or decrease ) of those tracks has not been applied , but that's another issue.

Again I ma having difficulties to reproduce the AC3 issue. I used the SCS Benchmark project to render a section 3x out to AC3 for DVD, 1x increased volume, 1x reduced volume and 1x normal volume and there is no issue at all.
I use the onboard sound of my DX79SR with the Realtek driver with no issue.

Me again. No, I do not use a Wacom (or any other) tablet, and nothing's changed on my setup since Vegas 12 which was fine. In fact, I don't recall having the bug with earlier versions of 13 but perhaps my mind is playing tricks. I am now on the latest build (428) and the problem persists.

I also use a dual monitor setup but my Master Audio bus window is on Monitor 1.

I have tried switching to Vegas's Default layout and the bug continues.

I just tried undocking the Master Bus window and it works correctly.

When docked with any other windows, the bug occurs although weirdly it took several clicks in that case before it froze (normally it's instantaneous)

Bizarre!