I've seen several posts here regarding the online computer store NewEgg. Recently, just last week actually, I needed to order a new power supply for my editing computer. I went to NewEgg, found what I needed, placed my order (in the morning EDT), and paid for Next Day Air.
As the receipt was printing out for my records, I read that orders take from between 24 to 48 hours to process. How ridiculous!
I immediately called them to find out what the heck was going on. "O, yes, it takes between 24 and 48 hours to fill orders, and we don't fill orders on the week-end." So I asked, "Then what good did it do me to pay for Next Day Air?" The guy says, "Well, you'll get it next day from the day the order is filled, which in this case may not be until Tuesday, so you should get it on Wednesday." How stupid! This was last Thursday we were talking about. It would be nearly a week until I get my order having paid for rush delivery! That's totally asinine.
So I canceled the order. Then I get an e-mail stating that my credit card had been charged for the order after I had canceled it! So I called back and was told it would take at least two weeks to credit the charges back to my card! They can charge my card in a matter of minutes, but it take two days to fill an order and two weeks to issue an credit. What a bunch of jerks! I'll never do business with NewEgg again.
As I promised them, I took my business elsewhere. Got my power supply the next day. On top of that, the company was out of 500w power supplies and upgraded me to a 600w power supply at no charge!