Just a word about a happy ending story with Scenalyzer.
I am a fan of this capture software since a long time and use it to shoot 90 % tapeless since 3 years. It's an incredibly stable DV capture utility (i must rather say "digital video recorder", cause that's the way i mainly use it) .
Some times ago, during a one shot interview shooting, i put myself in trouble when attempting to record with unlimited file size option on a FAT 32 HD (dumb!). I got 60 min. of unreadable, corrupted files in 2 Go chunks. No video file repair utility or editing soft ever worked to rescue the footage.
In a desesperate last attempt before erasing everything, i sent a mail to Andreas Winter (Scenalyzer creator). I got an answer a couple of hours (!!!) later from Andreas: "keep your files, i may help you!"
The day after, i got the latest software build by mail: "the attached version of sclive should make you more happy. Try the repair tool..."
Unzipped it, runned it, and bang! 15 minutes later i got all the footage back on track! That's customer support my friend...
Many thanks again!
(btw, i am unrelated with Scenalyzer or Andreas, just a happy user...)
I am a fan of this capture software since a long time and use it to shoot 90 % tapeless since 3 years. It's an incredibly stable DV capture utility (i must rather say "digital video recorder", cause that's the way i mainly use it) .
Some times ago, during a one shot interview shooting, i put myself in trouble when attempting to record with unlimited file size option on a FAT 32 HD (dumb!). I got 60 min. of unreadable, corrupted files in 2 Go chunks. No video file repair utility or editing soft ever worked to rescue the footage.
In a desesperate last attempt before erasing everything, i sent a mail to Andreas Winter (Scenalyzer creator). I got an answer a couple of hours (!!!) later from Andreas: "keep your files, i may help you!"
The day after, i got the latest software build by mail: "the attached version of sclive should make you more happy. Try the repair tool..."
Unzipped it, runned it, and bang! 15 minutes later i got all the footage back on track! That's customer support my friend...
Many thanks again!
(btw, i am unrelated with Scenalyzer or Andreas, just a happy user...)